Tower Laundromat

Kim is an institution. He will know who you are and the status of your items from your first visit. He cares about quality. He’s returned items to his processor multiple times and will only give it to you once it’s ready. He’s honest. He did lose a shirt of mine once, but he offered to pay me back the full cost of a new shirt (and thus was a nice brand $ 100+ new)!! Read all the other dry cleaners reviews that rage about never wanting to reimburse mistakes.
It’s a short review, but there’s not much to say. It’s a great neighborhood business with an owner who cares.

One of my old supervisors (who no longer works for me) went on a training assignment for 2 weeks once and managed to rack up a laundry cleaning bill at his hotel for $ 120. That made bossman lose his shit. Hell, I would have too! So, with that being said, I made it a point to look for other options other than the hotel to get my clothes cleaned.
I have been on the road a lot lately. In fact, I have spent 3 of the last 40 nights in my bed in Denver. Needless to say, I needed to do laundry. The last time I packed, I was in such a rush, I realized I ended up with an odd number of socks… Oops!
Thankfully, the Unilocal app came in handy and lead me here. I saw in a review they had wash and fold services (in Denver, I have a service in my building that does it– called WashBox– so I wasn’t sure how other cities did it). So, I took the hotel bag that was supposed to be for laundry, and brought it to Tower.
It is literally less than a 5 minute drive from the Sheraton I am staying at, and the only reason why it would take that long is to find a parking place. I went in, which was awesome, this place looked retro as hell. But hey, I don’t care!
I dropped my bag on the counter and told the lady I needed wash and fold. She took my name and number, and told me to come back the next day. So, when I woke up the next day, I came back with my ticket, and voila!
My clothes were presented to me in a nicely wrapped blue paper, and it almost looked like a clothing burrito. In a weird weird way, it made me kind of hungry! When I got the bill (which mind you, this place is cash only, and with horror stories I have had before with this city and cash only places, I was kind of nervous it would cost me an arm and a leg), it was only $ 9.50!!! I was so excited, I almost gave her a hug! I gave her a Jackson, and told her to enjoy the rest of her day!
I mean, let’s be honest, $ 20 still would have saved me gobs of money over the hotel. It was a win-​win for everyone! Since I just found out I will be staying here in the rest of the month, I can’t wait to go back. I might just make dirty clothes just to go back! If you are a local or are staying in the area, I highly recommend this place! Makes me almost want to move here!

I’ve been a customer of Tower Laundry for many years and never had a single complaint about their the quality of their work or service

This is the best wash and fold /​dry cleaning company in the city. The owner, Kim remembers customers by name after just one visit. Never anything lost. Great smelling clothes finely folded or hanged. Simply amazing and Kim and the staff are some of the truly nicest people around.

We recently stayed in an Airbnb up the hill and the Tower Laundromat was a revelation. Really great service, great value, and great quality. Kim the owner remembered us after a single visit which says something about the customer service. Highly recommended!

Best service, nicest & most helpful owner, great looking clothes. I’m only in SF a few days a month but the owner Kim knows me by name and remembers everything I chat with him about. Truly a remarkable guy. Never disappointed in the timing or quality of his services. Go here! You will not regret it.

This is a preliminary review for customer care.
Called them to see if they’re able to get my silk romper done by Saturday AM if I drop it off by Thursday close. They weren’t, but recommended another nearby launder who can get it done for me.
Actions show that they care about the customers needs first!
Next time, I’m definitely going here.

Had such a great experience here. I’d highly recommend them. The owner was awesome. Great customer service!

Wow absolutely the best wash and fold I’ve ever experienced. Just moved back to SF and tried a few places, ever get your clothes back that smell worst than when you gave it to them? which is why I decided to turn to Unilocal and find one. These guys are amazing, don’t know how they do it but my socks are whiter than when I bought them. Nicest people and the best service!!!

We moved out of the neighborhood and compare everyone to Kim! He’s hard to replace. Friendly, great service, trustworthy. Everyone in our 6 unit building used Tower and loved it too! We miss Kim and the great quality cleaning.

Never have I actually looked forward to going to the dry cleaners before now! Kim is just the best human and is also great at running a business. He remembers everyone’s name which just makes it feel like your friendly neighborhood dry cleaners. Prices are also very good for the area, and I recently started taking my laundry here for wash and fold and he always ensures that his staff take extra care with Lulu Lemons and spandex (low or no heat). Kim is overall just a great guy and it’s always a pleasure talking to him when I drop off and pick up my laundry. LOVE this place!
Oh and it’s cash or check only!

Kim and his staff are awesome. I moved to the neighborhood a year ago and over the course of the year Tower has not only done an incredibly fast, reliable, and responsible job when it comes to my clothes (wash & fold and dry cleaning), but also has been a welcome friend in the community.
A few weeks ago I was involved in a bike fall just outside of the Laundromat and even though it was only a few bumps /​bruises, Kim rushed in to help and even ran to the fire station and grab one of the guys in case I needed medical attention.
What I’m trying to say is that in a city full of transplants, Kim and his staff have made me feel like a real part of the neighborhood, in addition to providing amazing service.
Knew my name since day 1 and I’m always happy to say hi and share a few words.

We were visiting for SoCal as we often do and the trip was long enough to need laundry. I visited one place (6+ hours wait) and made two calls to other places that were abrupt or didn’t answer. Then I called Tower to determine if they wash and fold. Nice guy– I made the short trip there from the wharf and three hours later our laundry was perfect. And at very reasonable prices.
The call and visit were professional and polite and the owner was charming personable and kind. So gracious that I’m leaving a Unilocal review for a… laundromat!
If you have a choice… go to Tower!

No better place to get your laundry washed/​folded & or dry cleaned. Kim is an expert and truly cares about his customers. He is also super flexible on when you can pay (cash only) if you’re coming back multiple times.
Best of all, he does a great job. If you live anywhere remotely close I would say the walk is worth it.
Thanks, Kim!

Worth walking past 2 other laundromats to use this place. Reasonable price, and Kim is the nicest guy in the neighborhood. Proud to support this local business, you should too!

I just got back from using Tower Laundromat’s self-​serve laundry service. Love it! They are the nicest people EVER! I met Kim this morning on my way to work, and spend over an hour chatting with Alan while waiting for my laundry this evening. $ 5.25 for one load of laundry (HUGE washer capacity) AND 40 minutes dry time. The hours aren’t very convenient for self-​serve: 3−6pm M-​F only, but fortunately, it works out for me.
I will definitely be back! :)

Well, I agree with previous reviews. Kim is great! He remembers everything, is always super friendly and my laundry is always done quickly. I have my laundry and dry cleaning done here (I live about 3 doors down). I am yet to have a single problem. Pricing seems fair, but to be honest, I haven’t shopped around too much. No need to.

Kim is the nicest guy ever!
I went in with a blazer and he warned me that the buttons might pop apart during the process. He covered each one in aluminum foil so that they would stay together :) I didn’t even ask him to. When one did happen to pop off, he spent days looking for it in the lint trap haha. But he’s such a nice guy and living in North Beach, I love supporting a good local business. You can tell he really enjoys his job and is good at it.

It takes a lot of trust to turn over underwear to a stranger.
Tower Laundromat rocks though. The owner is super nice, accommodating to times when I need a pretty quick turnaround and does a great job with the laundry.
There is a short-​term parking spot right outside. This is so *key* for me living on Telegraph Hill! No more lugging my clean laundry up hills!
Pro Tip: CASH only

I love that while most of my friends say «I take everything to wash and fold except for my Lulu’s**», I say the exact opposite. I go to Kim because I know that he will take extra special care of the things I don’t like to wash in my dingy coin-​operated basement Speed Queen.
I also love that even though I rarely stop by (student boyfriend = soooo helpful on the domestic front), I can simply say «I am here to pick up Carl’s shirts» and Kim not only knows Carl but can ask how his spring break is going. When does that happen in a city this size?
Lastly, I love that I can sleep in on Saturdays and wait to drop off my laundry till 11 am or so, and Kim will still have it done by 4. How does he do it?
This place is a lifesaver for both wash & fold and dry cleaning!
**For those of you unfamiliar, Lulus = Lululemon workout gear… ridiculously expensive but oh-​so-​fabulous that you want to take good care of it).