Salvation Army Drop Off Location

I tried to recycle a used pottery barn bunk bed that retails at $ 1500. Even with all of the hardware neatly secured in a zip lock, they would not accept it.
Other than that issue, the staff member I spoke to was polite.

Scheduled TWICE within a span of 2 weeks and both times cancelled. Super disappointed. The dispatch who called today didn’t seem to care. I need to find another organization to donate our furniture. It stinks since we had it all ready for pickup today
They are understaffed but continue to over schedule pickups and just cancel. It seems San Francisco gets priority over surrounding cities

Do not bother trying to organize a pickup time. I spent time organizing a pickup 4 weeks in advance. I took the day off work to stay home and ensure I could be there to assist them. I get a call on the morning of the pickup saying they are cancelling and that I can’t get another pickup time for 4 weeks. The guy on the phone offers absolutely no help and had quite a lot of attitude. I am not getting paid for taking a day off work only for them to cancel something that was booked 4 weeks in advance.

Supremely lame!
These people can’t get anything right, even after multiple tries going on for months. Same old lame story: schedule, confirm and never show or call. Lucky if they call to cancel which will be minutes before you’ve wasted a whole 8 hour window waiting for a confirmed pick up.
This charitable organization does this because it is part of their pathetic culture now. They take no pride in their cause, anymore.
Pitiful!

Do not donate. I gave 2 stars instead of 1 because I used to have a favorable image of the Salvation Army.
I arranged a pick up of an extensive amount of good quality and clean clothing. The day before the appointed pickup day I called to reconfirm and get the estimated pick up time. I was told to call the next morning at 7:00 which I did and was given a 3 hour range which was fine. Later that morning a message was left advising they would not pick up due to internal issues and that I would have to drop off at their center. I called later and was told it was because they had too much clothing.
I am a senior without a car and could not drop off. I had loaded everything in boxes and garment bags and carried it down stairs but could not carry it up. I went too a lot of trouble to make a charitable donation. I could have avoided this inconvenience and donated to someone else if they had told me the pick up date was optional with them.
There are several charities that do good work and appreciate contributions. I suggest people seek these alternatives alternatives.
I realize this is a drop off center review but I cannot find an alternative to review pick up service.

This donation drop off I did over the weekend was fast, efficient and close to where I live.
They took my West Elm dining table and helped me load it into their donation truck.
I donated some other things as well, such as kitchenware, toys and clothes and they gave me a donation receipt.
The donation drop off is located in a parking lot and it was easy to find. If your desperate to get rid of furniture you don’t have room for then this is the place to go.

I have been trying to clean my closet for the longest time. Maybe I was once upon a time a hoarder and held onto things because I couldn’t let go of my past. I am in such a good place in my life now that I had the courage to donate clothing items. Though I do not have a car, I had to carry 25 plus pounds of clothing as I walked to this location. Believe me I was sweating and all. Originally I was contacting Buffalo Exchange to see if they would accept donation however they only take a grocery bag full and don’t provide a receipt for tax credit. They have been really frustrating when trying to donate or trying to sell perfectly regular clothing as they judge you through their hipster glasses. But it was Salvation Army to the rescue as they don’t judge you at all and give you a receipt that leaves you feeling happy and complete.

The young man that helped me had a positive attitude and didn’t judge me for asking questions. Isn’t this what helping people all about? There are people out there that simply ask for clothing. They don’t care about brand name or what year it was in fashion. They simply want to be clothed. I felt a sense of accomplishment today as I turned in my past and felt more complete living with less now. If you get a chance, go ahead and donate to this location. Yes, you could probably have a garage sell and make money but money comes and goes but know that you helped someone and by paying it forward is priceless.

REVIEW FOR THE SALVATION ARMY TRUCK PICK-​UP. My husband had inherited our house in San Francisco from his parents. It was filled with decades of belongings that are needed to create a life. Robert and his crew were positive, lovely people and worked hard to clear our house. There was so much stuff– they took off to empty out the truck and came back to fill it up once more. I was so thankful to clear our house of thousands of pounds of donatables. Being an environmentalist, it was important to me to reuse as much of the items in the house as was possible. In the previous three weeks, we had been loading up the back of my friend’s SUV – definitely got to be labor intensive. I will not hesitate to call them again. They take used refrigerators, stoves, washers and dryers too! Definitely call ahead, there was a 5 day wait before the scheduled pick-​up.

Great people, doing great work, making your life painless.
Unlike other (ahem Mission Thrift) drop off locations they don’t pick through your stuff and judge you.

Very painless since they have their own parking lot for you to drive into and drop off everything you want to get rid of. They also provide a receipt! Cheers to the easiest donation process!

They took everything!!! They helped me unload the car!!! It was super easy!!! They were super friendly!!!
Thanks SO much Salvation Army Drop Off!!!
Thanks to Yan G. who said: Enter the parking lot from 26^th Street (at San Jose Avenue) and pull up as close to the truck as you can.

Like the other reviews, I was pleasantly surprised by the difference compared to past experience at Goodwill. Salvation Army took everything I brought with no questions or judgement, helped me carry it from the car, and provided a receipt for tax purposes. They were appreciative and I was very happy with the whole experience. I would strongly recommend bringing donations to Salvation Army.

Very easy place to drop off donations. Driveway access is convenient and enough room for cars or SUV’s to turn around and exit the grounds. Workers are very helpful. Provide a great service for the community.

Convenient place, guys who work there are always helpful and nice, fairly easy parking and turnaround. Pull in thru the gate and you can park right next to the truck so you don’t have to lug stuff any distance, and anyway the guys will carry it for you. Highly recommended if you don’t mind the christian emphasis of the organization itself.

so easy to drop things off. they take pretty much anything, and are always friendly and help you unload your car

Holla to the Salvation Army taking all of my crap! Hopefully my used goods will become someone elses treasure. =)

The Salvation Army is an excellent place to drop off your donated items. Enter the parking lot from 26^th Street (at San Jose Avenue) and pull up as close to the truck as you can.
The drivers are very friendly, and they usually help me unload my donations from the trunk of my car and load them onto their truck. They also accept pretty much everything, which is a major plus. I stopped donating to Goodwill because of their snooty approach to donations («we don’t take this,» «we don’t need that). It’s a donation, not a wholesale transaction.
You can also ask for a receipt (or two) if you want to do good AND save some money during the next tax season. Please contact your CPA for more details.