Safeway

I only go here because I live close by. The front end supervisor (as of this review) is rude and unprofessional, as is a lot of the staff. However, there are a few nice, really hard working people. The produce is always old, wilted or otherwise unappealing. The deli department has forgotten to make my tray more than once. They cram racks/​shelves of seasonal stuff and it makes it hard to get through the store sometimes. I used to work for Safeway so I have a hard time understanding how I was held to such high standards and yet stores like this exist.

This is only directed at the deli department expecially the sandwich makers. They have some people that should not be working there. I stood for 10 minutes waiting for some one to notice me. Then when Edith went to make my sandwich she did not listen to anything I wanted or did not want. She had no clue how to construct a sandwich shit fell apart as soon as I tried to eat it. I shop here all the time and the deli never makes me satisfied but on the up side cashiers are sweet and always nice

Come here once in a long while cause the area is too ghetto … Today, we saw a couple, man and women, both well over 300lbs each, happily shoplift as if they where just doing their daily routine! You would think there’s no where to hide stuff… but I was wrong! The TWO security guards were nowhere to be found until we left and they were just chatting in the front of the store.
Deli had salads that did not look fresh.
I like the bakery side as the employee there was nice.
Can’t stand check out as there are four self checkout lines and 2 cashiers… unfortunately, the majority of customers use the cashiers; hence, lines that where 6 – 10 people long. Cashiers do not (want to) bag your items.

I don’t go here often, but it’s okay. Nothing seems to really be the problem. The aisles could get confusing because I am always searching for the drinks. Also, they don’t sell any protein bars so that was a bummer.

By far the WORST safeway I have ever been to. Most of the staff could care less to do anything much less help a customer. .
The deli department is filthy… should be shut down…
First time I had to check dates on food. find expired food all the time… management does not care…
Security is a joke
. I will never go back

It’s convenient and they have all your basic and standard grocery items. I live nearby and come in here a few times a week. The cashiers here are very nice. There is one in particular who goes out of his way to ask how you are doing, etc. I go there often and always use his lane. He remembers me and will ask about my cat (I buy cat treats/​toys there occasionally). Super nice guy.

The deli section at this Safeway is horrible. They all just stand around looking at each other and talking and then when you ask for help they get irritated like you ruined their day for making them work. I waited in line and was ignored then skipped when an employee went on break to get food. the worst

Safeway is a good standard for your basic grocery needs.
This location is a great stop on the way to the pier. There’s a sandwich counter that will make you a sandwich fresh!
Also, they validate parking here as long as you remind them to scan your ticket before you leave!
Super convenient and good prices for the area!

I really like this Safeway because I been going to this Safeway for a long time and the staffs that work there know I’m a local there so they say «hi» to me every time when I see them. They usually have everything in stock but if it isn’t in stock, ask one of the staffs and they will gladly help you to check in the back if there is more. Overall, it’s a great place to shop for food :)

Great customer service, friendly staff! I was looking for chocolate and they help me find it but then it was out of stock so the clerk just gave me a rain check for next time, thanks!

Perhaps since I’ve been living near this Safeway for years, I just have lowered expectations, but I really like grocery shopping here because they have self checkout, which makes grocery shopping fast and convenient. Unless it’s super crazy crowded, I never have to wait to pay, so I can get in, grab what I’m looking for, and get out in less than 5 minutes. Waiting in line is for suckers.
Whenever I find myself out in the suburbs, or especially out of state, i’m often amazed by the local grocery stores, which are often 2−3X larger than the North Point Safeway, but this Safeway really excels at convenience. It’s close to where I live, they usually have what I’m looking for, and most importantly, I can grab my stuff and get out rather than have to waste 10 minutes waiting in line for the cashier.
Note — you can’t self checkout if you’re buying booze.

It’s really shitty that when you approach the customer service desk, that the employees can see you through their office window and they (very seemingly) intentionally ignore you. And then you when you call their attention, they have the nerve to act as if you’re disrupting their day. Newsflash: it’s called YOUR JOB!

They have the worst produce compared to everyone else. It will go bad with in 2 days normally. Shop accordingly.
The deli department will hide when you walk up to order sliced turkey. Then they will help people who want fried chicken while u have been standing there for five minutes. This happens to me very often.
If you buy $ 100+ groceries the line will be very long because the other lines only self-​serving and that is it. if you want to buy any kind of alcohol even be or you cannot use the self checkout lines.
two out of the approximately 10 check out people are excellent in fact the guy with the mustache that is amazing! He makes my day and takes his job so seriously and does a great job.
Forget about getting your groceries bagged they just stare at you hoping that you will bag your own groceries.
Validated parking garage is convenient and that is one of the only reasons I come back here. I have sent several emails to Safeway regarding this particular store and not a single person has responded or contacted me.

I’m giving 5 stars because I have shopped at so many Safeways in SF, the one on Church and Duboce can take some customer service training tips from the Customer Service people in this store. The one on Webster Street is bigger but last time I was there lacked in many items I really wanted. This Safeway is SMALL in comparison to so many of the SAFEWAY stores, but has an AMAZING selection of cheeses, salad dressings (yogurt based and VEGAN as well) I’m NOT vegan, but it is nice to see that this store caters to people with VEGAN and NON GLUTEN diets. The store managers do try their best to make sure customers are happy when their requests are reasonable. The staff is very diverse and friendly. Tamara always makes her customers laugh and smile. Debra, Angela, Elaine, Kerry, Kevin, Lynard, Christine, Linda and all the rest of the front end staff do try their best to serve their customers with a smile. All of the courtesy staff are very hard workers, some of them have disabilities and I think it’s completely awesome that Safeway employs them. Deli staff: Yuyi, Daniel, Angela, Edith, Marta, Justin, Claire and Marshall and I don’t know all their names, but the sushi chefs at this store are all awesome!!! Connie and Joyce in Floral are friendly and knowledgeable when it comes to the houseplants I love and very friendly as well. Customer Service Attendants Chanpale, Rob, Patrick and John also very dedicated employees. Bakery has so much naughtiness in their cakes, I still don’t know what kind I’ll want on my birthday in November…
Store managers Larissa, John, Christopher, store shift supervisors: Jerry, Alex, Gilbert and William all do what they can to keep the operation running smoothly.

The first time in my life:
— I entered a grocery store from a parking garage
— Saw what appeared to be an «open front» grocery store in a shopping mall complete with security guard at the checkout lines
— Bought liquor in a grocery store (Pennsylvania has a long way to go before this happens)
The garage I entered through seemed a little shady, so I made sure to act as poor as possible while approaching the doorway.
The store itself is more of a convenience than a place to purchase all the necessities you might need. It’s simply not big enough to have an extensive selection that a stand alone store front might have.
There are cool anti-​theft devices on all the liquor bottles, I’m sure all the people in «Californiway» are used to them, but in Pennsylvania we only have these devices on garments at Abercrombie. The State guards our booze at their own fancy chain of stores.
I did a walk around the store and was knowledgable enough to tell someone where the water was, and I even left my Safeway badge at home.
You can get a sandwich, your standard grocery items, and the liquor of your choice here. The location might be convenient for some of the fine folks of San Francisco, but it’s far from the best grocery store you’ll ever find.

Joyce in floral dept really knows her stuff. And she has a memory like an elephant. She’ll remember you forever and what you bought 6 months ago. Friendly and competent. Tamara at the check stand is always happy and personable. I try to get in her line when she’s on duty.

Frankly, I’d rather do my shopping at a seedy bodega that only uses groceries to front a drug operation. I’ve never seen so many drunk, rowdy, clueless, slow, rude shoppers in a supermarket in my life — and if I’m counting correctly, I’ve shopped for food in at least 27 states. I mean, people drinking booze they haven’t purchased while waiting in line? Yeah, this place has that. Homeless people chilling in the aisles? Yup, that too.
But wait folks, there’s more — since they know they are the only large grocery store in North Beach, they also stock items weeks past their expiration. Buy a head of lettuce there, and watch it rot in your fridge 2 days later. I bought some ravioli there last week — it was so old, pretty much everything inside the opaque package was covered in mold. They did give me a refund, hence my not going to the health department.
Don’t even bother with the produce. While we occasionally find some acceptable pre-​bagged Brussels Sprouts, I rarely if ever see a zucchini, bunch of asparagus, broccoli, etc. that doesn’t look like it got shipped over from another store where it didn’t sell in time. The standards here are more lax than in Portland, where our night-​shift Safeway staff had a lovely gentlemen who walked around with a razor blade in his mouth.
I only shop here when I need to. I’m happy to pay more and walk farther to shop at the smaller stores on Polk, or at the place up on Telegraph Hill.
The saving grace of this Safeway? At least the security guards and checkout staff have a certain sense of humor about where they work.

Convenience– 5 stars
Produce– 1 star
This Safeway is very convenient, especially to all those living in the North Beach area. However, their lack of produce is awful. This Safeway must get the rejected fruits and veggies that other stores don’t want. I can never find more than one good red bell pepper here and half the time their produce isn’t even stocked. Not to mention their lines take forever and they only have a couple people at check-​out. I continue to go because I live close but if I had another option, I would choose that.

This Safeway usually fulfills my list of stuff, such as Niagara starch spray that is not sold at the MIssion Bay Safeway or Target. My stack of wrinkly clothes has been growing way, too large.
Also, they offer multiple brands of rice sticks to make homemade phở.
The staff has low turnover, so it is also very nice to receive consistent and awesome customer service here.
Plus, the parking lot has enough space to make parking really easy. I have to use too much brain power to fit my car into the compact spaces in Mission Bay (but I really shouldn’t complain about validated parking…)

I adore Safeway! I usually come here 2 – 3 times a week before, in between or after class to grab a quick bite.
They have pretty much everything except the new Lays chicken & waffles potato chips and honey bunches of oats greek yogurt cereal! I can’t find these anywhere!
The express checkout is the way to go, easy in & easy out & it never seems too crowded. I also love the fact that morning star products are usually 2/​$ 7.
Go vegetarians!!!