RLM Executive Transportation

This car service was booked for us by the Ritz Carlton hotel and the driver was late to take us to the airport. The representative of RLM at the hotel was extremely rude when we told him we expected the car to be there enough in advance of the pickup so we would be in the car by 9:15 not waiting at the curb and when we told him we’d have to get a taxi if it did now show up soon his retort was that we’d still have to pay for it. He could not have been less professional or less concerned about the client experience. The car finally arrived with an excuse about construction. We will not be using this service again.

Great Service
2 drivers. German brought us in from the airport and was a great guide to wine shops and dining.
On the way out Hamza was equally excellent with our business stops before returning.
Will definitely use when back in SFO.

We got a fantastic tour of San Francisco with our driver, Germán Maldonado. Germán has lived in SF for over 25 years, and knew a great deal about the city. My group would highly recommend both this service, and Germán in particular, to any out-​of-​towners that want to get the feel of the city without taking a huge tour bus.

Booked a private car and driver for a Napa Valley Wine Tour on 4÷17÷2015. Angel Bautista was my driver. He is superb! Angel booked lunch for us at Mustard Grill which was great and three wine tastings. It was a wonderful experience and I suggest anyone who wants to have a great day in NApa call RLM Executive Limosine and Sedan at 415−574−6643.

We got married in San Francisco City Hall and hired RLM Executive Transportation to take us there and to the Golden Gate Bridge for photo shots. The company was recommended to us by our hotel, Westin St Francis.
Our driver, Frederick Schulz, was very fun, nice and experienced. He helped with the big train on the dress (that would not have fit into a regular cab, haha). He gave a very calm impression which really helped on your wedding day when you’re likely to be very nervous. :) He also knew his way around to the special little corner of the bridge where we wanted to have our pictures taken. He was very patient while waiting for us to have our pictures taken and even though we were late.
The limo was nice and clean and some of our best wedding pictures were taken inside of it. :) We also keep a picture of Fred in our wedding photo book, since it’s such a fun memory.

I used this company twice during my stay in SF this weekend. I booked them through our hotel (St Regis) as they exclusively use them. I told the concierge that we needed a car seat for our 2 year old daughter– the car seat they sent was absolutely filthy and so old and outdated that I didn’t even recognize the brand. So I complained asking that when we use them for our return flight we get a different car seat. Well today we got an even MORE disgusting replacement. For $ 185 dollars each way, they can buy a new car seat that would be safe and clean. The drivers were great and the cars seemed clean but for me, this company was a big disappointment.

Outstanding professional service. I hired the car as a surprise for my GF. They let me decorate the limo for my special occasion and my driver Fanta was more than willing to help out with my surprise.

I had the opportunity to experience RLM’s service twice in the last few days and was mightily impressed! I’ve used other limo services and there’s no comparison to RLM. The cars are beautiful (I was driven in a luxurious Mercedes hybrid) stocked with bottled water and a nice selection of magazines and newspapers. The two drivers I had were personable and impeccably dressed. What a great way to start the day! Calm, refreshed and feeling like a million bucks! Thank you, RLM!

By way of background, let me offer the following:
On a regular basis and as part of our company’s business development efforts, we must provide for our client’s transportation to and from our offices, as well as to other destinations in the Bay Area. Most of our clients are executives in the Fortune 500, and are not only extremely busy but have expectations near perfection, as you can well imagine!
In providing for their logistic needs, no other company comes even close to RLM Executive, in timely service, professional chauffeurs, classy and superbly maintained automobiles, and the best reflection of our own company.
I dare not ever use any other company out of fear of losing a potential customer. RLM has provided us with many dozens of service calls, with almost all resulting in our clients’ complementing RLM. They know best, as they have all been in hundreds of chauffeured rides in their careers!

RLM is a boutique car service that has broken the mold for private car personal transportation. Besides the best customer service in the Bay Area car services (trust me, I know! been using the big services for 12 years like Carey, Empire, CLS), they have also invested in top-​tier luxury sedans, many of those are hybrid (Mercedez, Audi, BMW, Escalade). RLM drivers are professional and excellent at getting us safely to and from. And it’s not just for business use. We have been using them for evening transportation when wanting to be carefree about having wine with dinner and no driving later under the influence. Special events are always less stressful when they are handling the driving and we are not struggling with parking. We are always less stressed departing and returning form the airport when we opt for RLM. They are surprisingly affordable all things considered. RLM is also OWNER-​OPERATED and that is the key to their exceptional customer service…
When was the last time an owner of a car service called you to check in on your satisfaction? Well, get used t it with RLM because their Owner is hands-​on.
Also, we recently hosted the Venerable Palden Gyatso for his Bay Area teaching tour and RLM not only drive Lama Gyatso safely during a week’s tour, but the drivers were reading his book, as well as having been informed of his background by RLM’s owner before they drive him.
I simply can’t recommend them highly enough.