Petco

january 19, 2016
this information is for petco management: the absorption corp, aka absorbents intl aka healthy-pet…they make pet products under the brands of carefresh and healthy-​pet.
small pet bedding and more. check the labels. ask questions.
this company refuses material safety data sheets to the customer/​pet owner. they use a chemical (s) in their pet products to control odor.
if osha demands a msds to protect workers, then the additive used for odor control must be potentially harmful.
hamsters, gerbils, guineapigs, mice and any pets or animals that use their pet products or pet beddings are at risk.
keep your pets safe.

A great place to come a find toys and gifts for your dog, but on everything else the prices seem a little to high. Sometimes even on the toys.
I love this place because it’s close to my house and I don’t have to go far for a Percocet. Hence Unleshed Petco. But some of the prices are really exuberant. For example, a thin small San Francisco Giants collar for a Puggle costs $ 25. To me that’s is extremely expensive. I got it anyway because I wanted for my dog, and the store made it easy not to go out and look for it, but it would be great if they could lower their prices.
On their food, they also only carry high quality food products, like science labs, and blue buffalo. And even those are extremely expensive at this site, as you can find them cheaper at Safeway right down the street.
My favorite part about this shop again are the toys. They have Long toys there, for a decent price, which are the best price for dogs. These are the toys that dogs can’t chew up. They also have some really funny looking to us like star wars chew toys. Check out the pic !!

I have never posted a negative review on Unilocal but feel obliged to let dog owners know not to take their dogs here for grooming. I took one of my dogs here for grooming recently and found they bath the dog then cage them for 3 – 4 hours before grooming. I arrived to pick my dog up after almost 3 hours and he was crying constantly in a cage — I took him home without subjecting him further. In the brief time I was in the grooming area I saw one dog Unilocal from having their nails clipped too short and another customer ahead of me was informed that they had ‘accidentally’ cut her dog during grooming.
I have since learned that the cages are heated which substitutes for blow drying but which is unsupervised and has resulted in at least 1 dog’s death in a Petco grooming facility.
This is a mill with untrained groomers — don’t support a business having this behavior toward animals.

Did not understand w/​what’s going on with this store.
2 times came to this store to buy fish but I never made it. The clerks always gave a different reasons. The other day, one clerk said the do not sell the fish because they are trying to breed the fish. The next day, the other guy said (w/​the same fish and in same tank) those fish are sick so they can not sell any of them
WTF is going on there.
Why the put price tags if they do not sell them???
Or they just being jerkk???

My Pom has been going to a absolutely WONDERFUL groomer at Petco since she was 3 years old, now my little girl is 12. We stared out with our Wonderful Groomer when she was at the Serramonte Petco Store, and then we followed her to the Sloat Petco Store. Our Pom loves her, and that says a lot, because Ginger doesn’t like everybody… lol?!
Our Wonderful Groomer knows, & takes her time with Ginger, and treats her as if she were her own, with her bad knees, and all. But not «only» is our Wonderful Groomer great, there are other Groomers at the Sloat Petco store that are also pretty good too!

Three full $ 60 groomings got progressively worse.
The staff is opinionated and judgmental. They blamed us for our dog’s MINOR knots in hie coat (we bath and brush regularly), but offered no suggestions and made no attempt to point us to any books or products that might be available right there in the store.
The last groom was a terrible shave-​down; without exaggeration even the dog was embarrassed and didn’t want to go outside for his walks for several days. What hair was left on his head and face was lop-​sided and we had to trim it into shape at home.
It seems like a place for inexperienced newbie groomers with bad attitudes that are all to common these days. Go elsewhere and find a professional. Pay more, but get a service worth the money.

Never ever going back to their groomer again — HANNAH K cut my pups hair all messed up — and also cut his paw when trimming his nails. He has been whimpering when walking for 2 days now. BEWARE if you get your pet groomed here.

Very disappointed. I have been talking my dog here for many years and today his hair cut was choppy, they cut his nail so short his nail was bleeding. Hannah k was the groomer .Per the manager Robert my dog moved and it’s his fault and it is not uncommon for them to cut to short and make dog bleed. (I don’t think that should be the common occurrence and I don’t think my dog should be blamed its not his fault :-() He was crying since be been home. Very upset. Have to find a new groomer now. Calling corporate hope my dog doesn’t get infected nail :-(

3 times I bought 3 different schools of fish and all 3 times 1 fish in each school died on a next day. That’s definitely not my fault but maybe that’s how they catch fish in the store or just how they handle it.

I came by to purchase a tank for my pet and some bedding. The lady that helped me was really helpful and smiling as we went around picking out the cover, lamps, bulbs, and furniture for the tank.
As I was waiting, my assistant came to pick me up, and the same petco person even carried my items into the car. So that’s a really big plus for me. I come here every month to buy 40 $ish in pet food and bedding.
This place is really fully stocked, clean, and the workers are pretty attentive.
–1 Star, because I feel like every time I call there number, they want to redirect your call to the correct department which is fine! BUT after you are wanting customer representative. They again have a long scripted answering that really sounds not so human :/​then I always have to wait and see if it’s really a person picking up the phone. I think it’s should be short like «Thanks for calling Petco this is _​_​_​_​_​Speaking, how may I help you?»
Aside from the phones, to shorten the greeting and to go directly to a rep on the floor would be great. But otherwise keep up the good work petco team.
One more thing keep off your phones during the job cashiers. It looks unprofessional. :)

Not happy that they don’t have any posts on their website that they do not sell fish on Thursdays. Waisted a lot of time just to get there, find parking and to come home empty handed. Not cool

Re: DOG TRAINING WITH JUAN
Our dog just graduated from the Adult 1 class with our instructor Juan. It was so worth the money spent. Juan is a wise, experienced, friendly, helpful, supportive teacher and definitely has a way with the dogs. Our dog fell in love with him because he offered great treats, different ones each week. I’m so happy we invested in our dog’s training and that it worked because it will pay off for all of us for the next 15 years.
After class, we would all have to take a nap. Husband, dog and I all got a mental workout. Class requires consistent training at home, 5 minutes at a time, 3x a day. Despite fantastic response at home, training was very challenging in the store because of other people, smells and especially other dogs, which made it an excellent training ground. At home, we’re thinking our dog is the smartest dog in the world, then you get to class and you’re thinking… oh no my dog is a C– student!
Our dog has been transformed. The class was only about $ 110.
Thank you Juan!

Monte was lucky and got Mo as his groomer yesterday. We usually shave him down and it’s not the prettiest but Mo made him look super balanced and cute. He always does a fantastic job when he works on our boy.
Thanks, Mo!

I went to Petco the other day and believe me I have been to a lot of aquariums a lot of aquariums so many i think i could be called an aquarium connoisseur but petcos aquarium with the fish in it was awesome there were so many fish I could hardly choose which one i wanted to buy.
in case you were wondering I bought a Beta fish and I named it Sammy and he is really good

Ok. So. I was informed a few weeks after writing the previous review that I had too many fish in my tank and the nitrogen cycle would be offset every time I fed them. I found this out over the phone, after my last guppy had died.
I’m a little disappointed that I got the go-​ahead to have 4 guppies and 2 emerald catfish in my 5gal tank, only to find solutions after they all died. Hopefully other customers are better fish parents and don’t need as much guidance when it comes to fish funerals — it’s not Petco’s strong suit.

This place sucks. It always feels like nobody is working for dinner reason, maybe because nobody greets you even when it’s slow.
I asked an employee about the difference between a mature cat multivitamin and some other immune system supplement, and which one she thought was better for my 11 year old blind rescue. She seemed shocked that I was even asking her anything and looked at me like I was drunk or something (I wish, would have made this place more fun). Anyway, then she just read the packaging of both and said «uhhhh… Um… Uh. I don’t know I guess one is a multivitamin and one is for the immune system». Well duh, I know that… But what is better for an older cat? She didn’t know or care and laughed awkwardly like she wanted me to leave her alone. I asked about where i could find the sale items and (while looking away from me) she said she didn’t know that either, because «they’re like kinda just mixed in everywhere», which wasn’t true I found out in all of 5 minutes of looking– there was a clearance section.
Basically, you should read the «not recommended» reviews. I recommend them. Nobody who works here wants to. It’s just the first place that called them back.
Selection is OK though, and sales are good, but shop alone and avoid mean employees.

I love my dog groomer Rose! She makes my Morkie look so wonderful and I am always just in awhhhhh! I have gone to a few other places and what I really like about Petco is that my dog is not in a cage all day long waiting to get groomed or to be picked up. Rose has me drop him off during the time she is going to work on him and then she lets me know ASAP to when to pick him up. I am really happy with the customer service its excellent!

I normally chose PetSmart over PetCo but I needed something really quick so I came here. No biggie, normal shopping experience. Until I heard this middle age asian could ask a white employee if anyone there spoke Cantonese.
As I was about to take my pedestal and throw on my SuperChinese cape and come to the rescue. One of the employee says «I speak a little bit» (in Cantonese). I look over and see Brandon. Plain looking white boy, doesn’t seem to have an chinese gene in his body, bushy beard, skater looking guy. BRANDON SPOKE HELLA GOOD CANTONESE!!! I was so shocked! And he even held a conversation with the couple who wanted help on how to get their little Pom to eat dog food! I was blown away. Good job Brandon, (insert F word here) ing amazing. Better Cantonese than most of my Chinese friends.

This dude Mikelle was super chill, he helped me get a bag of dog food that was good for my pup and squarely in my $ 50 gift card price range.
On a scale of 1 to Kush I’d rate this experience Kush.

Don’t let these people waste your time.
I called and SPECIFICALLY asked for a full grooming I even explained to the woman that she had gotten into some wax and it needed to be cut out. So I booked an 11am appointment.
I drive the 20+ minutes to get there and when I walk in no one acknowledges me. No big I thought they’re probably busy, but as soon as the guy walks in behind me they start helping him… Wtf
When I FINALLY get helped the girl helping me tells me my appointment is only for a bath. Are you kidding me? Basically they want me to come in twice and pay twice and waste my time.
By the time I got out of there all the other grooming places were booked up.
But I guess it was a blessing in disguise because I just found out the city of San Francisco is suing them and the Petco on Bryant for ANIMAL CRUELTY.
Real cool Petco. Waste over an hour of to time and screw my dog over. Never going back