Opes Advisors – Tracy Andreini

We just secured a mortgage for a purchase of a home through Opes Advisors here in San Francisco. Tracy A., Chris E. and their team did a wonderful job for us. They were very responsive and worked very well with our real estate agent. Due to the competitive market here in the city, we literally had few hours to look at the house, decide and make an offer. They were right there ready to give us the approval letter for the loan with 21 day close despite the new regulation that went into effect Oct. 4, 2015. I believe that our choice to go with a trusted local organization with an outstanding team gave us an edge when we made our offer.
Thereafter, the team at Opes worked nights and weekends to get our loan documents and disclosures completed for a timely close. Literally, emails going back and forth at 10pm at night!!!
If you are in the market for a home mortgage, I highly recommend calling Tracy and Chris at Opes.

Quick update. It’s been two and a half years since our refi with Tracy. Our mortgage was sold and sold again. The latest lender sent a letter claiming that there were about a dozen various issues with our insurance (some trivial like making sure the lenders address was correct as the mortgagee on the policy, some just wrong like the address being incorrect for our home — it wasn’t, and some just weird/​painful such as a new requirement that we need flood insurance — which we don’t).
I pinged Tracy asking for advice at how to deal with them. I was expecting simple advice as to who to call and what to say to start working on resolution. But instead. she replied that she would have someone in her office look into it. By the end of the day they were able to resolved everything with the lender (except the correct address for the lender as mortgagee — which I needed to do).
I fixed that last small thing and got the lender to agree everything is in order.
Tracy and her people went way above and beyond (years after getting us the loan) to sort out what I expected to take a long a painful process to resolve.
Awesome customer service, Tracy!

Tracy is really, really fantastic! She was super smart, responsive, knowledgeable, professional, and extremely sweet. She able to get me into my dream home even in this crazy real estate market. I really enjoyed working with her and have already recommended her to other friends.

Tracy was able to get us into a beautiful condo in this crazy real estate market. She was extremely resourceful, professional, caring and genuine. We loved working with her and would highly recommend her services. She has the right experience, really knows her products and spends the time educating her clients. We would definitely work with Tracy again — no doubt!

Tracy is outstanding. I was referred to Tracy when I needed help getting financing on a non-​warrantable condo, and was told that if ANYBODY could file for and win an exception from Fannie Mae allowing them to lend on the property, it was Tracy. Well, it turned out that the conditions of the building were too dubious to Fannie Mae and they did not grant the exception, but I will always remember how dedicated Tracy was to seeing it through, responding promptly to every follow-​up inquiry, always being communicative with me. The next time I need a home loan, I am definitely coming to Tracy again. She was just such a pleasure to work with.

We just closed on our first house in February and the whole process was smooth sailing and stress-​free. Tracy got us an amazing rate and was a top notch communicator throughout. She has tons of experience and was very willing to educate us on the ins and outs of getting a mortgage. All that AND she got us the best rate. What more can you ask for?