Napoleon’s Macarons

I’m eating these right now. The macarons are not bad, but I was annoyed that I waited over an hour while the employee was on her lunch break for these.
If there’s only one person working, it would be nice to have one of those clock signs so I don’t keep coming back when I’m trying to be loyal.
I could’ve easily just walked across the mall to the other side and bought the other macarons… which are also tasty.

Worst customer service ever!!! I have been to this kiosk before and it’s always been okay. But today, I tried to try something new, they had 3 different flavor coffee cakes and I made the mistake of trying the lemon coffee cake and it was disgusting! Dry, hard and stale! Then when I went back to let the worker know the quality wasn’t great she said nothing could be done about it. So I asked again what they usually do when customers don’t like am item and she said nothing! No money back exchange, nothing. Ridiculous

There’s something about macarons that makes my stomach take over my brain and has me buying six macarons before I’ve had the chance to process what just happened. This is what happened to me yesterday when I was in the Westfield mall in Union Square and I happened upon Napoleon’s Macarons. I was pulled in by its incredibly unique macaron flavors and the cheaper price point per macaron than I’ve typically seen, but in the end, I was greatly disappointed.
The six flavors I ended up choosing were bourbon chai latte, fig chocolate chai, blueberry lavender, champagne strawberry, lime marshmallow, and rose. Only the rose and the fig chocolate chai were true to their flavors and had a beautiful creamy center in between soft cookies. The bourbon chai latte only really tasted like chai, the blueberry lavender had no taste of lavender, the lime marshmallow just tasted like a marshmallow and the cream center was hard like a marshmallow rather than soft and creamy like a macaron should be, and the champagne strawberry tasted like a vanilla macaron and had odd bits of strawberry in the center which did not even taste like strawberry!
I was very disappointed that only two of the six flavors I tried are even worth trying. I would not recommend this macaron shop and there is another other macaron shop in Union Square that is much, much better called Tout Sweet, which is a bit more pricey per macaron, but the taste and texture of the macarons are exemplary and worth the extra price.

Napoleon’s Macarons has a kiosk in Westfied. many novel flavors available.
eats: salted caramel & chocolate? (1.9@)
–flavors not so distinct as the sweetness.
–wafers not so crunchy
–just average macarons.

Interesting find while in Westfield one day. Prices were reasonable, so picked up some for myself and a friend. We both agreed the flavors were very good but the texture wasn’t. The outer layer was crispy, but as a whole it was too soft. I like my macarons chewy.
Many flavors to choose from. Not the best macarons, but if you don’t mind that it’s not the best, it’s nice as a sweet treat.

Love them!!! Their macarons are beyond delicious. Thank you Napoleans for providing delicious gluten free goodness.

They have really good flavors. My favorite is earl grey, sooooo good. The outside is soft with a nice crunch from its outer shell.
Rose water is also good, very ‘rosey’ though. Definently try it out!

Tried this Macaron shop for the first time yesterday. It is located at the basement of the Westfield mall in Union Square. The prices were VERY reasonable, at $ 1.90/piece. Probably the cheapest Macarons I have ever bought. I got 4 different flavors– chocolate, raspberry, early gray, and rosewater. The problem was, the store staff gave me my macarons in a bag and not a box. By the way, she was probably the most unenthusiastic staff i’ve seen working at a Macaron shop. she definitely did not look like she wanted to be there. I tossed the bag in my very structured purse, thinking that they would be okay. However, just a few minutes after, the macarons were crushed. Having been pampered by the elegant sweet boxes they give you at Lauduree, I thought, there’s definitely a reason for macarons to be kept in boxes.
The flavors were okay, I tend to like macarons on the sweeter side so they were right up my alley. However, the texture was off. The whole cookie was soft. I believe a good macarons should be at least a little hard/​crisp on the outside but not these– there was no crunch factor at all. If you wait to eat it after a few hours, they even become kind of soggy. Overall, I don’t think I will continue to buy my macarons from this shop. Tout Sweet Patisserie is just few minutes away inside Macy’s, which, in my opinion, is much better.

The selection is good if a bit uneven. Of the three I tried, the best was a macaron homage to a thin mint: thr chocolate was rich but not too sweet, the mint heady but not overpowering. The rose water had a nice strong flavor but was too sweet; I think they overdid it a bit on the filling. The blueberry lavender was disappointing: mostly tasted like sugar thst a blueberry had rolled through, with no lavender to speak of.
Overall, it’s good but not worth buying from. I’d place it 3^rd of places in Westfield that sell macarons, ahead of only Le Boulange under the dome.

Not sure when this kiosk opened, but was quite delighted to stumble across it the other day. I’m at Westfield often, but hardly dwell in the lower levels. I was leaving Bristol Farms and on my way to the escalator up, I ran into Napoleon’s Macarons.
My obsession for these cookies have long worn off, but decided to pick some up for a sweet treat later on. The person behind the counter had some issues describing the flavors to me but assured me that the vanilla crème brûlée was good.
I ended up with a box of 6: salted caramel, tiramisu, pistachio, vanilla crème brûlée, raspberry, and lemon meringue. The salted caramel was a bit too bold for me. It almost had a rum bitterness to it but still edible. So far my favorites are tiramisu and crème brûlée. At $ 1.90 a cookie, I think they are in the average price range for macarons. These were some of the better ones I’ve had in a while (both flavor and texture were great), so I’m surprised to see a 3 star rating. Perhaps they’re still too new?
I will be back whenever I am in need of these delicate French macarons. If I could suggest flavors… I’d like to see green tea, coconut, and ferrero rocher. I assume the flavors change seasonally.

I just had to stop here and try their macarons. I was happy to see that they had many flavors available and that they had two of the classic flavors that I love. I bought one pistachio and one espresso. Both had strong flavors, but they were both a tad too sweet for me. A little less sugar in the filling would be perfect. They also had none of the crunch that one should experience when biting into these cookies at first. Really, an ideal macaron should be both crunchy and chewy. This had the chewiness down, but the crunch, no! Both cookies I had were soft. They were also different sizes. The pistachio was bigger than the espresso one. In the last box macarons I purchased from CG all of them were the same size.
It’s really too bad. I was hoping that they’d be as good as Chantal Guillon, Miette, or Bouchon. This place is easier to get to and it’d be nice to buy a box from them every time I shop here at Westfield. I hope they improve their macarons, so I can satisfy my macaron craving next time I shop here!

Located in the Westfield shopping center at Union Square, Napoleon’s Macarons is a little hard to find. Looking at the directory, one would not know that it was located in the food court at the very bottom. Once at the food cart, it’s located towards the middle of the floor. Just an FYI, since it took me forever to find the place!
The macarons are a little on the smaller side compared to Lauderee and about two dollars per cookie. The flavors are a little more on the adventurous side like strawberry champagne and rosewater.

Located at the bottom floor of the mall in Union Square. There’s also another cake and macaron place on the other side of the floor so you can have options to compare as well. This place seemed pretty fancy by the way the workers were dressed. Anyways each macaron is $ 1.90 and they will sell them by boxes of 12, 24, and other pretty even numbers. There’s no discount though if you buy more. I ended up getting three macarons — strawberry champagne, blueberry lavender, and passion cheesecake. As you can tell, I’m a fan of fruit flavors. Out of the three, passion cheesecake was my fav tasting most like what its name. But they were very delicate, slightly chewy and the filling was delicious. I tried a lot of macarons that tasted artificial but these were nice. The blueberry was definitely more blueberry than lavender and I couldn’t really taste champagne in the strawberry one. I liked them all — definitely would come back.

Was in the area, and had to try their macarons since I never had them before. I couldn’t ignore this place as I walked by it at the mall. I actually got the 12 pack, and tried their different flavors. Texture is pretty good because it was soft, but had a nice crunchy exterior. The different flavors were interesting, different, and pretty good. Will come back again if I was ever in the area and wanted something sweet!

Really nice new macarons spot, right in the mall. Passing by I couldn’t ignore, so decide to stop and give them a try. Texture is soft but crunchy, not too dry or too moist. Flavors are good and pretty different, they don’t taste like same macaron with different filling. Blueberry lavender, salty caramel, tiramisu, crème brûlée are what I had this time. Definitely coming back for Ethiopian coffee, pistachio and green tea! Mnomm! Not the best but really good!

These are okay. Flavors are yummy but not as good texture as Chantal Guillon that’s just down the street! Located in middle of the mall so it’s convenient but you can get better macarons somewhere else especially for the prices.

When Napoleon’s Macarons opened, I was so happy to find out they are located by work. Finally dropped by this week. They were a little hard to find, but it’s a kiosk in the food court downstairs on the Nordstrom side of the mall.
Flavors on display:
Ethiopian coffee
Intense chocolate
Tiramisu
Rose water
Vanilla crème brûlée
Blueberry lavender
Champagne strawberry
Bourbon pumpkin chai
Pistachio
Chesnut rum raisin
Salted caramel
Lemon meringue pie
Passion cheesecake
Raspberry
Hazelnut maca’leon collection ($ 2.20)
I ended up getting a Gift box of 6 for $ 11.50. I guess they charge an extra $ 0.10 for the box as 6 individual macarons would have cost $ 11.40. The macarons are very soft. No real chew to them. They seem to have more of a cake like texture. But the flavors were good. I especially enjoyed the Blueberry lavender and Champagne strawberry.
Prices listed at the kiosk are:
Individual macaron: $ 1.90
Individual maca’leon: $ 2.20
Gift box of 12: $ 21.50
Gift box of 24: $ 39
Gift box of 36: $ 58
Maca’longs (macaron gelato sandwiches): $ 4.50
If you buy boxes of 12, 24 and 36, you can save some money as it’s cheaper than buying them individually. I guess the worse deal is the box I bought which cost more than buying them individually.
If I’m craving something soft and sweet, I may come back to try other flavors. But these may not fulfill a macaron craving as they don’t have a nice chew to them. As a macaron, I think they deserve 3 stars. But as a sweet dessert in general, I really liked their flavors.

Time: 2:16pm/55°F partly sunny
Purpose: My friend Kathleen U was the FTT here couple of weeks ago. I knew about this place and what their about so kinda took my time on this one. When ever I get around to it that’ll be one time visit only.
Ambiance: Located on the mall map listed under K5. Place is just downstair the Westfield Centre across from Champs and GNC. You can even see the whole kiosk from street level of birds eye view before heading down on escalator. Small L-​shape counter with fluorescent tubes glowing brightly through frosted display panels. Clear tray molds made for macarons surrounding each square inch of counter. Swinging kiosk door, 4 tier mini freezer, sink, towel dispenser, trash can, iPad, scale, tip jar, receipt printer. Other end of counter houses premade boxes for 6 or more up to 36pcs possible. Currently there are 20 flavors being offer. No seating strictly a to go or grab one of the seats at Café Bellini. Not a busy place as people of SF either already have a favorite place or knows what their going up against.
Staff: Girl about early 20s maybe even younger. From the beginning, I just knew it wasn’t happening for me here. She’s not too engaging or talkative don’t know the reason but, stone cold long face. Broke up with bf? Since that welcoming reception, I said ok let me try a different method. What’s your best seller here? Trying to open her up a little more, no avail. She answers everything is a good seller. I stop and left it at that, letting my mood and taste do the picking.
Cleanliness: Grade A, immaculate. Nothing to say or talk about. Place set up for mall standards and passes safety hazards. Only gripe was that they ran out of company logo napkins, had to get them next door. A place like tbis should never run out of napkins as people want to wipe lips and fingers.
Eats/​Drinks: Pick out macarons of salted caramel, crème brulé, chestnut rum raisin $ 1.90 a piece. Of all three I just like the salted caramel as hints of caramel was infused in the filling. I was disappointed as there were no slight crunch top or bottom when chomping down. Instead chewy and gummy like consistency to that of a burnt marshmallow making smores. Thinking I may have bought one bad of the three. Went ahead with cream brulé same thing happen. Instead of munching it away, I peel it open just to see if I can spot something, nothing. Last one chestnut rum raisin had a weird taste to it. Tasted like condensation set in on this batch as it was even softer by the touch. This particular one contains rum may have play a role on it. How can that be? All three had same feel? This one was just a little heavier but, other no difference in size. Like I mentioned earlier one visit will do for me here.
Products/​Services: Macarons of assorted flavors, 20+ on display any given day, gift boxes from 12−36pcs, build a box, macaleon (chocolate covered), macalong (macaron gelato sando), bottle water. Orders of 100+ will be sold by the pound. Annual subscription for members starts at $ 300.
Punch Lines: Takes plastic, 20+ flavors, gift boxes, seasonal items, popular flavors sells out quick, not much drink choices, no samples, no discount on large orders, not too helpful clerk, heavy foot traffic, within steps of Bart, modest cost, light bites, nothing out of the ordinary, shoe box size place, may have better around the centre itself.
Tradeoffs: Prices are about $.35¢ cheaper for each than the more well known local established places in the city. However since the quality is questionable the price sets its tone for it.
Final Thoughts: Back in the days when I had macaroons. It was the shredded coconut flakes packed tightly together, densely. Some were chocolate covered or dipped most plain straight out of the oven. At the time, I thought alright now. What’s so special about them? That’s when we fast forward 20+ years later when I learned that it was American macaroons that I had. Not only the spelling of the word but, the shape/​size/​weight/​ingredients were all different. To this day, I’m still pulling up archives and documents supporting the history on these little sweet treats. There’s something about them that’s intriguing, the history behind them. History buff here.

The macaron stand is conveniently located in the food court of the Westfield Mall upon exiting Powell station. Macarons were soft and pretty generous with the cream filling. There were many flavors to choose from. I liked earl grey and rosewater over the pistachio and pumpkin bourbon chai. Sales person was friendly.

Tough choosing among the flavors! Especially since some are around the corner from the others. I got the Ethiopian Coffee, Blueberry Lavender, Earl Grey, and Pumpkin Chai, altogether $ 7.60. Dessert time!