Fong Jimmy OD

Always amazed by how thorough the doctor does the check up, and how knowledgeable he is. He reminded me to get the lenses replaced prior to warranty expires, which saved me a lot. Definitely the best I have had over the years, worth every penny I have to pay, and more.

Instead of driving all the way over the Chinatown to have my vision results updated, I chose this location since the practice was just a few blocks away from my house. As I walked in, there were many glasses that were nicely displayed against the walls and it made it very welcoming.
The front staff were polite upon check-​in but there was another staff who had a to-​go box of fried rice right in front of her. Not something i would typically see at a clinic where a staff would have their food in front of them when a patient is checking in. After filling out my paperwork, I waited for about 5 – 10 minutes until Jimmy Fong had called me in.
So all the testing was not done in the back, instead you’d have to walk out, go to the next door, and take the stairs up to a very dark area with a few rooms. Perhaps it’s just me but I was not comfortable going up those steps in such a dark area with awful lighting. I was placed in the examination room where there was poor ventilation (a huge fan placed on the floor was used to ventilate) and it was so stuffy. When I had mentioned who my current optometrist was and about how I had visited him twice to ensure I had the correct fitting prescription, Jimmy asked for the name. After i had provided the name, he chuckled and stated «well that’s because ‘so n so’ doesn’t administer these kind of tests» (in a condescending way). I thought that was very unprofessional. Mind you, my current optometrist has been seeing my entire family for over 35 years. The end result… still the same result as what my current optometrist has been telling me.
Jimmy began conducting all these tests where i was left clueless as to what he was doing. It was test after test and never even explained what everything entailed. As a clinician myself, I would briefly explain about what the test does just so the patient is aware of what’s going on. Yeah, sure maybe because he’s been a clinician himself for X amount of years but as for best practice, you don’t just leave your patient hanging/​wondering.
However the whole appointment was nothing but «come out here, sit here, look here, face here, turn here.» There wasn’t a time during the appointment where he would try to establish a good rapport with you. So don’t even bother trying to start a conversation.
To conclude this, I initially thought I would be covered for the vision examination. I scheduled an appointment for a REGULAR vision exam and not a plethora of tests that you didn’t even go over. I ended up having to pay out of my pocket for the examination when my vision insurance was supposed to cover it. I’ve been meaning to call the insurance to see why it wasn’t covered but I didn’t want to bother wasting my time to get my $ 90.00 back from the clinic. After reviewing the insurance plan with my husband,. we both thought it was a little shady for collecting my money when I was insured.
Well, i guess it’s time for a new optometrist!

Dr. Jimmy Fong is a fantastic optometrist! I’ve been going to him for almost two decades! Well, minus the years where I was away at school in another far away city or state. I came to Dr. Fong even when I lived in the East Bay, and now when I don’t live in the Richmond District anymore.
What draws me to Dr. Fong’s practice is that he is very thorough with his eye exams and uses updated equipment. I’ve seen other optometrists and they aren’t as detail-​oriented or are sloppier/​quicker with their exams. Dr. Fong is always very patient and will take his time to answer all your questions. He is very personable and knowledgeable, and all of his staff members are friendly and helpful. Dr. Fong is also open every other Saturday, which makes it easy for those of us who work and can’t take much time off during the work week.
Dr. Fong also carries some higher-​end glasses, too.
Definitely recommend!

Dr. Fong is wonderful. Sheila is wonderful. Knowledgeable staff. Great service. Someone should post a pic of the office. It looks so professional and clean. Rows of glasses left and right for anyone to try on!

good optometrist

I’ve been going to Dr. Fong for over 10 years now. During this time I have moved out of San Francisco to south bay, but still continue to drive into the city to see him — that’s how good he is. He is very thorough, professional and knowledgeable. A very good doctor.

Dr. Jimmy Fong has been my eye doctor for 10 years now and has done an excellent job. This guy is a professional! Got me started on CRT lenses, now i can see better than ²⁰⁄₂₀. Its pretty amazing.

This man is brilliant. I now live in Pittsburg, CA and still see him. Definitely worth the trip. Thorough, professional, knowledgeable. Good man.

I’ve been going here for 8 years. love the place. I always get great service and trust Dr. Fong.

I got my contact lens thru this doctor a few years back and I will NEVER return. Do not let the nice looking store fool you.

he gave me trial contact lens that expired in 2004 and assured me they’d be okay. i was a little weirded out by a professional doctor giving me expired stuff, but made the mistake of trusting him. i didn’t have reasonable alternatives at the time.
one of the lens broke apart into three or four pieces in my eye while i was riding back up to the city via 101. i made it home okay, but couldn’t see well out of my right eye. the pain was distracting as well.
i told him what happened the next day, and asked him to look for pieces of contact that could still be in my eye. he found a scratch on my cornea. no apologies or concern from dr. fong. nuff said.