Fifth Avenue Cleaners

I wanted to love this place — so convenient! just down the block! — and things were looking good the first couple of times I went. The owners are very nice, and their prices were good compared to several of the other places in the ‘hood. My clothes came back just when I needed them and they were clean and well-​pressed. They even did a nice job with the cashmere.
Then one day, I picked up my new favorite dress, freshly cleaned to wear on my *anniversary dinner*, which had a little belt not-​completely-​sewn in… only to tear off the plastic wrap and lo and behold, no belt! I rushed down the block to see if I had dropped it along the way or if the cleaners had it around. «What belt?» they said. «What belt?». Crushed, I wrote down my information so they could call me if they found it.
Two days later, a phone call: we found your belt! I was ecstatic!
Then, I thought: wait, I’m now a devoted customer because they found something THEY lost? No, but I’ll try it again, since they’re so nice and all.
I took in hubby’s tie after a particularly raucous wedding last summer. It’s not their fault — hubby needs to learn how to keep his cranberry vodka in the glass — but it’s not clean. Too bad, they’re a pretty new business and all. They’re really nice but I don’t think we’ll be going back.