Dignity Health Medical Group-Saint Francis/St. Mary’s

I really like Dr. Stephanie Oltmann. I’ve been coming here since I was a USF student. Stephanie is easy to talk to and can also do general women’s procedures which I love since I find it impossible to get my own gyno here in the city. On star off because the answering service is rude and the lab seems like it’s run by uneducated high school graduates (which isn’t really the offices fault!)

The online payment system doesn’t work, and when i’m trying to call them i can’t get through because of automessage, and finally when I get a chance to talk to the operator and try pay through phone, the we would just get cut off and nobody called me back.
Disaster

This place is a complete rip off!!! Charged $ 1280 in the emergency room for my son with a skin allergy. No services were done other than suggesting to take an antihistamine for a two minute meeting with the doctor. We just ended up making a donation to this facility. They go by the book and not common sense, and say we used their services !! Its sad they call themselves, «Dignity Health»

Our single MRI bill for our high deductible plan comes up to $ 2,600. We are shocked! An MRI should cost $ 1K. Not $ 2,600. What makes things even worse is that their estimate was $ 1,900.
We were told to call their billing department and dispute the charges given that they were $ 700 over their original estimate. We did exactly that. We get a call back ten days after we left a message from Brianne White. She said that estimates don’t need to match the real billing number and that there could be a discrepancy. When we said that this discrepancy is $ 700 over their original estimate, she repeatedly said there is nothing they will do about this. Again, stay away from them. I wouldn’t use them even for the simplest operation.

I’m a USF student, so this is for my experience with the student clinic,
It’s awful. The medical staff is incompetent (from the doctors down to the medical assistants). The wait times are ridiculous. The staff has an attitude every time I have an appointment. I’ve had multiple appointments cancelled for no reason.
I would trust web md more with my health than this place.

The whole experience was anything short of good. I must say the doctor was professional and the reviewed my case quickly, giving me additional paperwork to take home.
My nurse was horrible, as he inserted an IV and left me there, until I noticed that my blood was flowing out of the tube. I had to stumble through the hallway to find him and luckily found a friendly nurse, who cared about my well being. My nurse told me that it was fine to have my blood just oozing out, as it was a sterile environment. I was scolded for worrying about my well being and that I knew nothing about my health and should stay longer, as if they wanted to bill me more.
Then came the whole bill, which was not all covered. The insurance covered the initial 250 for the doctor, yet a year later the hospital billed me 1,400 for additional fees without ever letting me know the test results or bothering to contact me to let me know my stomach had no dangerous bacteria.
I was used to quality care in the peace corps in Honduras, yet found that dignity lacks modern facilities, any quality comfort, poor service from over worked or negligent nurses, and a strange policy of keeping patients longer than necessary without providing any services, besides leaching them of blood. I truly felt unsafe and scared to be in such negligent hands and fled to never return.

To all the Doctors and staff, my hat is off to you! Thank you for saving my life. and the food was good! wow

I have only received treatment and diagnosis from the excellent Dr. Pedro Aceves-​Casillas, MD, who is very professional and yet personally appealing. Besides general practice, Dr. Aceves has considerable knowledge about treatments for diabetes type 2, including modern LCHF diet (low carbohydrate, high fat) and the recently updated Atkins diet (see book The New Atkins For A New You). Dr. Aceves takes a balanced approach to diabetes 2 and weight control, listens carefully to patient preferences, and is unusually thorough and generous with medical and dietary information. Highly recommended.

This review is for Dr. Sashi Amara. She has recently arrived from Seattle and she is still accepting new patients. She seems kind, attentive, willing to listen to complaints, order tests and she follows up with results quickly and thoroughly. Her bedside manner is very good and I was even able to get a same day appointment. To top it off there is reasonably priced parking available.
Be forewarned, the insurance filing seems to take extra-​long, so be prepared with more paperwork than you think they could possibly need and allow yourself and additional ½ hour before your first appointment.

Today I had the pleasure of meeting my new doctor, Sashi Amara, M.D.
Let me start by saying how calm the office is. I am coming from a 15 physician practice to this 4 physician practice and the office doesn’t feel like a factory. How refreshing.
After the usual paperwork, I was taken into an exam room where the nurse took my vitals. A few minutes later, I meet Dr Amara. She is very professional and personable. She spent about 40 minutes talking with me — discussing health history and current issues, addressing my health concerns and reviewing my prescriptions. She really listened to me and I never felt rushed. After that, she examined me. I felt very comfortable with her and didn’t have any nerves. She made suggestions regarding my health and she clearly knows what she is doing. I feel very happy to have found Dr Amara (thanks to my wonderful OB/​GYN who recommended her).
On a side note, it was easy to park and I am happy that she is close to my home and not downtown — a plus when you’re really sick.