City Appliance Repair

I was so happy to find a technician like Art to fix our dryer. I called ‘City Appliance Repair’ and they were able to come the next day to fix it! The window was from 11am-​1pm and he arrived promptly at 11am, which I was happy about. Art was very professional, friendly, communicated the pricing (which I thought was very fair) and efficient at fixing the dryer very quickly! He also had the part in his truck! A really great experience overall. I’m hoping that I don’t have to call them again but am also happy that I have appliance technicians that know their stuff, are friendly, efficient and have fair pricing!

Artem at City Appliance could not of been more professional. He was on time and called with an estimated time of his arrival. That’s a good start. He diagnosed the problem (a leaky internal hose on GE washer) and ordered the part. He was transparent with all his info. He actually showed me on his phone that all the parts houses were out of stock and it had to be shipped. When the part arrived he made a follow-​up appointment and was once again on time with a call before arriving. He took apart the washer and replaced the part and all is good here in our laundry world. I’ve dealt with some really shady repair people in my life and I know what to look for. Fortunately, Artem was top notch.

Great experience working with City Appliance — rapid response to an email appointment request, on-​time arrival by Art for the repair (at the start of the promised 2-​hour window), quick and accurate diagnosis, repair of our Maytag dryer with a part from his toolbox, and up-​and-​running within less than 30 minutes.

Epic win by Art of City Appliance Repair, after epic fail by Sears Home Services. Art read the wiring schematic and used his brain power to figure out where the electricity wasn’t getting through to ignite the dryer. He ordered the part, and had the dryer fixed in less than a week. He’s really nice, very professional and fixed it!!!
Sears used to be great at fixing appliances, but no more. GE gas dryer installed 1÷28÷16; it stopped heating up April 4^th; Sears ordered the wrong parts; Sears missed appointments (oh yeh, taking off work to not have them show …), wasted our time and didn’t fix it. With a baby in the house, a major nuisance that Sears couldn’t get it fixed in 6 weeks! We really appreciate Art getting it working again!

I’ve written a couple of reviews in the past for this business but before you think I’m a shill I must say that I’m a landlord with several units that have washer/​dryers so I unfortunately need more repairs than the average guy. Well, this time one of my washers started massively leaking and, after a long mop-​up, I called Washer/​Dryer Pros (formerly City Appliance) and BAM out comes Art… right on time! He quickly figured out the problem (a blown hose), replaced the part, and now that old Kenmore is working like a charm! Washer/​Dryer Pros are, without a doubt, the best appliance repair guys I’ve ever used… and I’ve been a landlord/​homeowner for over 40 years!

A serviceperson from City Appliance Repair fixed my Viking oven. I got an appointment quickly and he was prompt, knowledgeable and reasonably priced. Happily recommend!

My old Maytag oven needed repair and Tony came to look at it. He quickly diagnosed the problem, determined what part to order, and explained the costs. In less than a week, he returned with the part and fixed the oven. He was very conscientious about the items in the kitchen he had to move and keeping it as clean as he could. Hopefully I won’t have anything else break soon, but I’ll give City Appliance a call next time I need their services.

I couldn’t be happier with Tony who fixed the control board of my Kitchen Aid fridge. The part is discontinued and hard to find. Other repair professionals who came over identified the issue and made the same diagnostic. However they couldn’t fix the control board neither install a new or refurbished one. Tony immediately recognized the problem and offered the most affordable solution, repair of the board itself. So my fridge might last another few years and Tony really saved it!

Points for arriving exactly on time. Good followup.

I called because our dryer wasn’t drying. a very smart and articulate young man arrived 2 hours later and fixed the dryer, showed me how to maintain it. It was one of the most impressive repair experiences I have had.

Amazing work! I called about my dryer on a Friday and the repair man was at my house Saturday morning first thing. Not only was he well prepared to fix my old Maytag, but Artim walked me through the repair process and cost. Would definitely recommend! My replaced item even came with a 90 day guarantee. Very professional service.

I have to give Art 5 Stars because he went above and beyond my expectations! Fast, Friendly Fairly Priced! He showed up on time and was very quick to respond to my online inquiry (on a Saturday). Thank you for helping me get my washer back on track.

I contacted Art on Saturday night and he responded within 10 minutes. He made an appointment to come out Monday morning and diagnosed and fixed the problem within half an hour. He was very polite and even took the time I explain the problem and how to prevent more issues from happening with the dryer. Excellent service! Highly recommended.

My Maytag Front Load washer needed service to fix a drainage issue — error E1/​E9. Art was out the same day and determined the problem to be the water pump. He picked it up and replaced the pump first thing next day in 30 minutes. We are extremely satisfied with his professionalism and service. Can not be more pleased.

Art and Tony are THE BEST in town. They can do anything in my book. My Maytag Dryer needed repair and Art was not only available in short-​order he was on time, very polite, assessed the Dryer problem quickly and professionally and then went to work on it. Not only did Art and Tony repair the machine, they had to virtually disassemble it to replace the part and then reassembled the Dryer in its entirety and this was no easy job. The Dryer works perfectly now.
Art and Tony are in a class by themselves in the appliance repair arena and I heartily recommend them.
Patricia

If you need help with your Amana refrigerator repair needs, I’m happy to recommend City Appliance Repair for their Amana refrigerator repair services — they’re probably the best I’ve ever experienced over the years. I really like my Amana refrigerator, and it doesn’t need help all the time, but occasionally it does have some trouble and I strongly prefer having it repaired instead of buying a new one. My friend actually recommended City Appliance Repair to me, so I decided to give them a try. I was really impressed by their service — very professional, very friendly, showed up on time, and explained the issue and how they fixed it very thoroughly. It’s been about a year since they fixed my Amana refrigerator and things are running very well still, so I think their work really does hold up over time. Really good stuff, and really glad I chose City Appliance Repair.

I recently discovered that even with a wealth of how-​to info on the Internet and Unilocal home services review content getting to the bottom of what was involved with washing machine repaired was still strikingly complex!
Here is what you need to know:
–Most listings (including this one) get you an answer from a scheduling service who just wants to get you into a consultation. This person generally has no idea what the range of repair costs are, even order of magnitude.
–The consultation typically costs $ 55 – 70. Washer Dryer Pros is $ 55 which was the cheapest I found out of the three places I called.
–Consultations /​repair appointments are available Monday-​Friday 9 – 4:30.
–Art (from what I gather the main technician behind this business) will do everything he can to get you your part same-​day since it at least seems normal parts can be procured locally. In my case he couldn’t — because it was not stocked in SF — but since it was available in Berkeley he offered to come back the very next day.
–Final repair price point was obtained by looking up the exact model of my washer and then the broken part (somewhat reminiscent of Kelly’s blue book). This totaled $ 251 but the $ 55 consultation was credited toward this amount.
–Art was right on time at the beginning of the 2 hour window quoted for both appointments. Annoying to have to block off two hours for a five minute operation but I guess I can’t think of a better way to ensure timeliness.
–There is a crazy amount of spammy /​not that helpful forum information about how to diagnose and self repair a washer. Every instruction I found troubleshooting and identifying a broken lid switch (ultimately my issue) did not seem to match the documented test step of depressing the button with a pen. It also turns out that without pretty specialized parts dismantling a washer is really hard. Art did both these things in about two seconds. So while the job ultimately seems extremely simple it turns out until there is more dramatic disruption of the fix it yourself space I think washer /​dryer technicians are going to stay in business.
I’m knocking one star because it seems like most of the information I am writing could have been listed on the business’s website (which does really seem to have a lot of less useful
information). That would have made the research process and calculation that I wasn’t going to purchase a new washer way more straightforward.

I was very unhappy about aspects of my drier repair in the initial estimate. I posted my concerns on Unilocal.Within two hours I was contacted, they came back out and the problem was fixed for free. They really do care about customer satisfaction. He said it’s their first goal.

Our Samsung dryer of 8 years broke last weekend. While a load was drying, I heard a loud «snap» and then the dryer stopped. The electronics were still on, but the barrel wouldn’t tumble.
My husband called to make an appointment for repair and was given a 2 hour service window for the coming Wednesday. The technician, Art, called to say that he could arrive earlier. He quickly diagnosed the problem – broken belt and pulley system. He didn’t have all the parts with him so he needed to leave and get them. That being said, he completed the repair within an hour of first arriving!
I’m thankful for his expertise and service. The dryer works like new!

My washer started to make some noises so I gave them a call yesterday and they came this morning to check it out. Sergei was very helpful and gave me some tips on maintenance and care of my unit after helping me out!
Thanks!