Call Car Collision

I can’t speak highly enough about Humberto and his staff at Call Car Collision. Over the years I have had my Alfa Romeo in and out of this body shop more than I like to admit.:(. I have always been highly satisfied with their honesty, fairness, and most of all the work that comes out of his shop. They take car of all communications with insurance companies, arranging for rental cars and anything else that is needed. They make the repair process as stress free as possible. They are Magicians at body work and the dent repair they preform! I have recommended them many times to very pleased customers including myself!

What a beautiful body shop. This place is a MUST visit if you need bodywork in San Francisco. I met the owners and they do exceptional work. High quality body and paint work.
One of the owners explained to me the process of painting my door skin and how they prep it so that your paint will not peel in one or two years.
The shop is one of the cleanest and most organized I have seen. They do exceptional work and would highly recommend them to anyone who needs body work around San Francisco!

About five years after they repainted the hood of my Jetta, the paint started fading, and then completely failing. I went back there and asked them to fix it. They buffed it out and it looked fine for a few months, but the paint started failing again. Very dissapointed.

Sorry but I must also add my 5-​star to that impressive list.
My front bumper was hit and must be replaced. They took me the same day (unlike others who wanted to schedule an appointment in 3 days), the quote was fast and received in PDF by email and iMessage, so I can easily check and share it.
Work was well done and in the right range of price.
I also trust those people. And will see them again if needed.

They are the best. Appreciate the quality craftsmanship of the shop and genuine kindness of Claudio and Richard. Great job in record time. I highly recommend them.

Amazing customer service. Amazing work. Amazing staff. Thank you Claudio and your team for doing a great job on the BMW. This is my 4^th times here with no complaints. Definitely recommend :)

Claudio-​the man is magic. We have to start with his AMAZING customer service at the time that we called him. He arranged everything including the car rental. On the day we came, he brought us to Enterprise, talked to manager to have us check out a 7-​seat SUV although my insurance only covered a car not over $ 25 a day. And then he assured me to go on to my vacation. He would perform his magic including dealing with my insurance.
Upon my return from worry free vacation, my 2003 SUV looked like brand new again without any surprised cost. I would definitely and highly recommend him even I have to drive 60 miles away to the city.

Claudio is great and these guys are terrific. I was in an accident and the back of my 8 year old BMW got a little banged up. They did terrific work in a reasonable time. More importantly, when there were problems getting payment from the insurance company Claudio was a complete gentleman and we were able to get things sorted out happily. Great folks — highly recommended.

I ended up bringing my car somewhere else but they were more than nice, helped me, gave me tips and a ride back to my car!!!

Claudio is just awesome! He did a splendid job with my 6 year old BMW and now it looks almost brand new! :) I would highly recommend you take your car to call car collision for any bodywork if you want great service and results.

My front bumper was torn off when I knocked into a truck turning too slowly for me to stop completely; I was referred to Call Car Collision. My insurance company met with them immediately, they provided a detailed estimate which was accepted, and the work was performed immediately. At the same time, Claudio Veras, owner, met with me and provided me with such complete reassurance that everything would be done in a timely manner, and that the car would be ready for pickup the day after my short vacation.
The car looked better than it did when first purchased.
SO when, two weeks later, I had a dent on that very bumper and I shamefully went into the shop, not only was Claudio was reassuring, again, but that very day corrected the problem.
The people who work were all interested in the outcome. The shop is very clean. The working environment is clearly positive for the entire team.
AND, Claudio never seemed in a hurry to complete the conversation. It was such a pleasure and the work so satisfactory, that I think everyone with body work needed should take it immediately to Call Car Collision!
This is a real find, especially in an urban setting.
Jeanne Milligan

I acquired a scrape to my bumper on the fourth of July. Not major damage, but unsightly. I emailed a couple of shops pictures, Richard at Call Car Collision wrote back immediately offering to polish off the paint transfer for free! Turns out, this was just a job for lacquer thinner and rag, it literally took 5 minutes. The other shops quoted $ 40 – 50. I thought those prices seemed fine, until I saw how easy this fix was. Totally above and beyond for someone I’ve never met to go out of their way to help me — for free!

This place was heaven sent for me.
It all started when someone, coming out of a parking spot, backed into my car. Unfortunately for me, I already had minor prior damage close to the new damage which I wasn’t on planning on getting fixed since it wasn’t noticeable. The other drivers insurance would not cover the old damage
which meant I had to pay out of pocket for the previous damage (which would’ve been fixed anyway with the new damage).
Their insurance handed me a $ 1600 check for the damage and I started shopping around and found Sunny auto body who provided a $ 2500 estimate for all the damage. I had to pay 1000 bucks out of my pocket. No thank you.
I brought in my car to the second shop, Call Car Collision, and met Claudio who immediately called the other drivers insurance and had them email him the estimate. He immediately stated that the insurance had low balled the estimate. Claudio took pictures of my car and provided a new estimate to the insurance.
A few days later my car was in the shop, all the damage (prior and new) were getting fixed with no money to pay out of pocket for me. In the meantime, I received a rental car and Claudio was kind enough to install and reinstall my daughters car seat from my car to the rental and then from the rental to my car again. What an awesome guy!
I received my car in tip top condition. The damage was perfectly fixed like if nothing had ever happened. My bumper that had tons upon tons of scratches was completely gone and looked just like new. The front bumper that had came in with the right side mildly detached was now firmly attached. It was cleaned and looked shiny. I felt like I was at a dealership about to drive off with a brand new shiny car.
Thank you Claudio for all your attention and thank you for saving me a grand! Hope to never come back again but if I have to I would be happy to go back to Call Car Collision without a doubt.

Amazing. Claudio and company make an unhappy situation so much better with their kindness and artistry. While one doesn’t wish to use the services of a body shop, I hope I can continue to call Call Car Collision in my hour of need. Obrigado Claudio!

These guys were incredible. They were really quick, honest, and even repaired another prior scrape on the same side of the car for free. I had used another body shop in the area a few years ago, and had a horrible experience. I could not recommend them more highly.

There’s a reason for the consistently high reviews. I brought my Camry in after an unfortunate skuff with a BMW. These fellas quoted me an extremely reasonable price and then actually did the job for cheaper than what they estimated! I was in and out lickety split. I hope to never need their services again but if I do I know that they have my back.

These guys know there stuff.
I took my 1973 vw beetle here after being rear ended, and not being covered by insurance. I told them what I exactly wanted done, hence being on a budget.
They said no problem with a smile. They quoted me a more than fair price and ended up even doing more work then asked for. These guys do great work at great prices. Did I mention they had mar car ready the next day?
I cant wait to bring them more of my restoration work for my old rusting car.
thanks call car collision.

Yet another 5 star review!
These guys are honest, direct, professional, flexible, worked well with my insurance (State Farm), and did an excellent job on the repairs.
Claudio is great. I can’t recommend this shop enough.

Richard and Claudio are top notch– great guys, and they try their best to get you a good deal, and as quickly as possible. Their shop is well maintained and always busy (with people and cars– BMWs, Audis, etc), but there’s always a space to pull into the garage, and always someone there to talk to you.
Someone knocked my side mirror off– it was parked on the street while I was at home, sleeping– and I needed something functional/​legal to put on my 10 yr old Subaru Forester. I took it into these guys after seeing the rave Unilocal reviews, and they weren’t wrong. After looking it over for 10 minutes, they called a few places to look for a new mirror… I had to run to a doc appointment, and had to catch a shuttle nearby to do so… they told me to leave the car with them until the afternoon while they called around trying to get the part. I left it with them, came back 5 hours later; they hadn’t found the right part, but had to order it, which would take 3 days. In the meantime, they taped a small mirror on, and told me they’d call when the mirror arrived (and I never paid anything, or gave them my credit card, they just did this on faith that I’d come back).
I went out of town for a week, but when I returned, I called and went in– they had the mirror, and because they knew I was a student, and didn’t need the top-​of-​the-​line brand-​name mirror, found the cheapest (but functional/​legal) mirror they could… installed it while I waited (10 minutes), and even spent some time trying to scrape off the excess tape on the mirror holder that I had put there initially before bringing it in (which they definitely did not need to do). All this, and for $ 25 (parts & labor). I’d have given them more but I just left one graduate program to spend a lot more money to go to another grad program, so the more I can save, the better. But hopefully my Unilocal review is of some value to them– these guys are not only sincere, friendly, and helpful, but they treat you like a person, not like a cash cow as some places often do. Please give these guys your business.

My car was involved in a minor accident. With the proceeds from the other guy’s insurance, I ended up with a 98 Toyota Corolla that looked like it just rolled off the time machine. Gleaming and scratch and dent free, with some sweet extras thrown in for free like fixing the interior lights.
The thing is, these guys really care. They handled everything with the rental car place, the insurance supplemental. They watched out for me whenever I backed out of their garage. They reinstalled my car seat for me and showed me some child-​safety locks I didn’t know were there.
Every now and then you meet service providers who have hit the sweet spot – skillful and kind, at a good price. Between Call, Action Auto Care, and Twin Brothers Auto Glass, I’m set should anything else befall my old auto.