Baskin Robbins

Walked in here during lunch hour — there was one guy working there. I asked for a sample, then noticed as he handed to me, he was sweating at the forehead pretty heavily. Wearing no gloves, he then wiped off some sweat and asked «So what flavor/​size would you like.» I almost puked but managed to say «oh, no thanks actually, I forgot that I’m allergic to icecream.» Then turned to my co-​workers awaiting their turn for ice-​cream and wispered …” Run, hurry ” …Le’ts GTFO.
THAT SHOULD BE A HEALTH VIOLATION OMG. THAT IS DISGUSTING…

I’ve been going in this place for decades but after my last visit never again. I know the owner and he is a good guy his staff just don’t care.
I had not visited the store in awhile due to a death in our family Wednesday I went in to get their buy one get one free sundae. I got in line they helped the guy in front of me then ignored me and the others in line to serve someone sitting at a table. WRONG
The place was overrun like far too many places downtown these days by a heard of techies who all came in at the same time — perhaps two groups of them. Leave it to a bunch of brats with no social graces to ruin another spot for the locals. You brats may have developed a Bluetooth dog walking application for Twitter but you have no manners. If you want to watch these people make asses of themselves in public while you enjoy your shake fine by me; most people would just go somewhere else…
The new kid and the old timer behind the counter were both rude and inattentive to their customers including me. I’ve seen this far too much with older places downtown ignore your long time customers for asses who will be out of work when the next tech crash comes (it is due soon). Anyone know what happened to Red Gorilla or My Space — How soon we forget!
My advice is to go to McDonald’s for a really great Chocolate Shake at $ 3 or CVS and get equally great ice cream on sale for $ 3.00 a pint and go home and enjoy yourself.
Baskin Robbins has greatly shrunk from the days each neighborhood had one likely due to high prices and lousy service. This is one of the few remaining in San Francisco…
Me — I’m just leaving it to the slob techies Burp!

We ordered a couple mocha almond fudge Clown Cones and picked them up in a half hour, and ate them on the way back to the office. Because, that’s how we roll.

Went to pick up a cake my coworker had ordered here. The receipt even said Ladybug with «Happy Birthday» in pink frosting. I got a bee with no message on it. They asked if I wanted them to put a message on it. I said yes «Happy Birthday Jen!» in pink frosting. They came back with «Happy Birthday» in red frosting and threw some coupons at me.

You would miss this place because Togo’s is attached to it. There was 1 guy working there after 6pm. He was seriously manning the whole shop (from Togo’s to Baskin). He was very nice and funny towards customers.
I got a Blueberry Cheesecake in a waffle cone ($ 1 extra for waffle). Awesomesauce he made the waffle cone right when I ordered. It was crispy and warm in my hands. The waffle had cinnamon in it I think… but it was good. The ice cream was delicious as well. Had chunks of cheesecake in it yumyum! I felt like I was eating a blueberry pancake hahaha.
On Tuesdays, $ 1 kid scoop. $ 1.50 reg scoop. Weds: buy 2 scoop sundae, get one free.

Not bad for a chain ice cream place. Was in the area and wanted a little sweet before heading home. Got a scoop of cheesecake in a waffle cone. Sugar overload but wouldn’t want it any other way. Decent ice cream…

Alan the store manager is fantastic, flexible, and true to his word. I ordered a birthday cake a week early and then called the day of delivery to request that the delivery be moved up by two hours. Even though it was last notice and Alan was busy running around doing other deliveries, he squeezed me and and was right on time. Highly recommended!

Wait for slow staff to not help you. Wait for staff to awkwardly stand there while you try to ask for help. Wait for staff to not accept your free birthday scoop coupon. Leave.
Fortunately, this will take you under 10 minutes.

Went here with my friend, and it was pleasant. The people that work here are very nice. Made good conversation with the cashier and got no sales tax added to my order: D. Would come here again for the bogo deal!!! Also it’s the only one in SF now. :/

A coworker ordered 2 cakes from these folks for a birthday celebration in a few weeks, and they delivered today while he was away. Instead of saying «oops, our bad. keep those and we’ll bring fresh ones on the actual day» they are coming to pick them up from the office. If this was flowers or balloons I would understand, but this is food … that is gross! are they going to sell these to another customer? I hope they don’t try and just freeze them and give them back to us on the 22^nd.

This is a Togos/​Baskin Robbins spot and I love it! I am a regular here. So regular that the owner and every other long term employee there knows me and knows what I’m there for when they see me. Is that bad?
My fav for a cone ice scream is almond jamocha fudge and cherries jubilee. For shakes I like pistachio almond with pralines and cream. The employees are friendly too.
Always nice on a beautiful day or for a quick pick me up alternative to coffee.

The Baskin Robbins side lowers this to a 2. The Togos has been consistently good. I wanted to grab ice cream one time and waited for several minutes with no service. I went around the corner to try to get the attention of someone working and no one came. I left without receiving service.

I’m upset that this place was combined with a Togo’s… not that I hate Togo’s but they were sharing ONE employee. Ruined the experience for me because he was going back and forth between counters.
Not a lot of flavors to choose from «/​upsetting. At least the only employee was nice.

So I walked into this Baskin Robins craving for some ice cream and realized I was in Togo’s too, it’s combined. I was sad. They didn’t have that many flavors, damn recession. I got a flavor I didn’t even like.
I walked out disastified. I’m a raspberry/​strawberry cheesecake kind of girl.
*sighs

I am not surprised that many people have negative reviews of this place. I am going to write a semi-​negative review as well.
I ordered an ice-​cream cake for someone’s birthday. That was supposed to be a special ‘freeze-​frame cake.’ I followed all the instructions they provided to me: came into the store to make my order 24 hours in advance, brought in the printout of the picture, and even paid in advance.
Here were the specifications:
* White cake with fudge trim
* Chocolate-​chip ice cream filling
* Chocolate design on the sides
* Picture on the top
* Congratulatory wording on the side in RED letters.
Here is what I got:
* White cake with fudge trim
* (Don’t know what ice cream is inside, as the celebration is tonight.
I really hope it’s what I ordered, or else!) Update: ok, it was
chocolate chip ice cream cake. Darn good too.
* Plain while sides (no design, no wording)
* Picture on top
* Congratulatory wording on top of the picture!
Pretty drastic discrepancies…
And for the price I paid — $ 39.99, I could have bought a Psychedelic Lava Lamp (
) instead!

We will never order an ice-​cream cake from them ever again. We called in an order for a cake and specifically requested the «Lion Cake» that we saw on their website. The lady said that we wouldn’t be able to pick it up early because the cake required more decoration.
When we arrived we were literally shocked and thought it was a mistake. The cake looked horrific. It looked nothing like what we picked from their website. It was cheap looking and did not take the amount of time they requested. It was ridiculous. We made a complaint to the manager and even he agreed it was not the right one. He gave us one of their «already made ones» at a discounted price. We should have gotten it for free for messing up our cake. It was such a disappointed and we were stuck with an even uglier cake.
Never again.

Little-​Known Baskin Robbins Secrets:
In my high school glory days, I was a Baskin Robbins ice cream scooper. Six years later, I thought I would share with you all a few secrets that we are keeping from you, the customers:
1) Servers are trained to scoop the ice cream in such a way that 25% of your scoop is filled with air (on top of the 25% of air already pumped into the ice cream when it is made). The S-​shape that servers make aren’t just pretty displays of scooping expertise, they actually leave a golf ball-​sized air core in every scoop. Licking the ice cream/​picking at it with a spoon reduces the size of the air core bite after bite – albeit very slowly. So slowly, in fact, that you won’t even realize you’ve been duped.
2) All «freeze» drinks and smoothies are under-​made as to leave half an inch of your drink cup empty (we’re a bunch of stingy little bastards). We hide this fact by offering you a free dollop of whip cream to make it seem like your drink is filled to the brim. If you don’t order whip cream, notice the little shake that servers give the drink to coat the sides of your cup (and to make it look full) for the brief seconds you take a look at it while you’re paying at the cash register. Seconds later, you’ll notice you’ve just been scammed. Too late, you already paid! Now get the hell out of our store.
3) Pissed off for paying $ 30 for an ice cream cake? Well, you’ll be even more pissed when we tell you the cake costs us ~$ 7 a piece before we frost them, box them, and basically rob the crap out you.
Despite these shortcomings, we’re sure you’ll be coming back. I mean who can resist the awesomeness that is Gold Medal Ribbon?

Baskin Robbins $ 0.31 night served by Fire Fighters in their uni’s inspired poetry in me:
I wanna lick, lick, lick you from your head to your toes,
And I wanna move from the bed, down to the down to the floor,
I wanna ah, ah, you make it so good, I don’t wanna leave,
But I gotta kn-​kn-​kn-​know what’s your fant-​ta-​ta-​sy…
Ok. I plagerized that from my good friend Ludacris.
But seriously, forget the firefighters. Yeah they get kittens out from trees and save lives and 95% of them are young, hot and willing…
Whatever. They don’t taste like Pistachio Ice Cream. They probably taste like burning.
Have you ever even had pistachio ice cream from Baskin Robbins? It’s delicious. It’s amazing. It’s bad for you. It makes me cream…
Ice cream, anyway.

On a hot sunny day, it can be very refreshing.
When my 100% man-​made environment got to be too much for me, it was great to take a walk in the warm, fresh air, through the parks with the trees, and to wander out here to a classical ice cream shop. It was on a corner, in a space shared with Togo’s, in a 23-​story apartment building. I recognized the employee from years past, and he was happy to serve me a scoop of strawberry shortcake ice cream on a sugar cone, almost what I had ordered, for $ 2.49.
Walking along the cool, arched colonnade next to a sunlit plaza with park benches, forgetting momentarily the tower of concrete over my head, I caught the eye of a «service-​oriented doorman» who recognized me immediately, despite the fact that I haven’t lived here in ages. As I slowly ate my ice cream cone, he told me how the apartment complex was prospering, now that the housing economics had shifted. Some people who were faced with a possibility of mortgage default had moved in. Some people found it cheaper to rent than to pay the monthly payments they found in new South Beach condos. I figured they must have made these decisions instead of defaulting, because it took a credit check to get into the apartment complex.
As I finished my ice cream, and the doorman bid farewell to me and greetings to My Lady, I congratulated him on his longevity on the job. He celebrated, momentarily, the benefit of a «job for life.» I’m a contractor, but I could appreciate what he was saying. Sometimes I feel I have a job for life, myself.
I walked back down Battery Street, enjoying the only-​semi-​man-​made environment under the blue sky and the bright sunshine.

Baskin-​Robbins 31 Flavors is the first place I remember going to as a child. There was one on El Camino in San Mateo near Hillsdale Shopping Center. After my mom took me to the circular pony ride in the mall parking lot, she would drive the ’63 Rambler station wagon across the street to Baskin-​Robbins (.or as my mom would call it — «Dirty Won Fravors») where I could order any ice cream I wanted. Wearing a blue jumper, toddler shorts and a beanie, I would stare at all the cardboard containers through the glass… and this was just last week.
Well, as I found out from the talk threads here, they were offering 31-​cent scoops at their stores this evening for the National Fallen Firefighters, a most worthy cause. The nearest one to me is this one on the corner of Battery and Jackson in the Golden Gateway. I honestly never knew it existed since my connection with Baskin-​Robbins died with my childhood.
As it turns out, it was justifiable homicide. The ice cream has that tinge of tongue-​curling preservative in the flavor, enough to make you run naked in the streets in search of Bi-​Rite Creamery… or at least take the J-​Line in your skivvies. I went nuts and had two scoops for 62-​cents — a scoop of the monthly special, Reese’s Peanut Butter Cup, and a scoop of Chocolate Mousse Royale.
For all of the potential involved, it was simply decent and quite forgettable as I was tearing off the paper that appeared glued to the cake cone. Ah well, it was for a good cause… and even a reminiscence colored by mediocrity is better than having no memories at all… man, that was beautiful.
ICE CREAM — 3 stars… nostalgia ain’t what it used to be
AMBIANCE — 2 stars… swallowed by a food chain, conjoined to a Togo’s…a sad state of affairs
SERVICE — 3.5 stars… smiles for miles considering the long line waiting for cheap cones
TOTAL — 3 stars… the memory of the ice cream is better than the reality