Vitamin City Health Food

We pick up hard to find organic/​natural items here. Staff are friendly and it helps to call beforehand to check if an item is in stock or when it will be coming in.

The staff and patrons are friendly and selection of products for special diets is exceptional. When I ask for a product, if they don’t have it the staff goes out of their way to order it for me. If I call ahead of time to confirm they have a product in stock, they pleasantly check and confirm. They offer to hold the item for me as well. Overall this place deserve’s a big time thumbs up!

I’ve been coming here for years. They have a nice selection of high quality health food and personal care/​hygiene products at a great price. Also has a very friendly staff.

Oh my– this place completely saved me! We just moved to a new home around the corner & I had no idea where we would shop– our condo is smack in the middle of Charter Oak! Without my usual grocery & health stores, I was really beginning to stress about having to drive half an hour away just for all my day to day items when I discovered this place!
I probably looked like a total creep walking around just starring at everything & taking note of prices in my phone but I was too excited to care haha
They carry everything you need & then some, even my favorite detergent brand that hardly anyone carries (Country Save)! They even carry GT’s for $ 3 each & were super stocked on Strawberry Serenity! I am so glad to find a small business that carries so many specialty items, I would much rather support them than a chain!
Bonus: Prices are perfect & they have great/​friendly customer service! :)

Although the prices and selection are decent, I have never enjoyed shopping here. After several trips, I have concluded that the aisles are too small, it has a very uncomfortable cluttered feel and every time I have shopped here, staff is restocking somewhere– making it even smaller and more uncomfortable to navigate the tiny aisles– including unsightly boxes and items outside the store all the time. The space and cluttered feel could be overlooked if it weren’t for the odd customer service. Very rarely have I encountered friendly service, in fact, I have felt that the customers are an inconvenience to the staff.
I had my final attempt at shopping here today. I ran in to quickly grab a snack. After waiting through the line and having my single item rung up, I was told there is a $ 5 minimum; I had no cash and was not even given the option of paying $.50 extra or anything to make the transaction happen. So, that was that.
I’m so glad Elements has opened in West Covina, it’s clean, wonderful products and the staff is so helpful and actually smile as you walk in.

Our new go-​to spot for all groceries. They carry fresh organic produce, delivered on Wednesdays and Saturdays, and all sorts of organic foods. We’ve found the prices to be better than Sprouts, and of course, way better than Whole Foods. Highly recommended for all the healthy eaters out there!

A good place with a lot of selection, but with a major flaw for business; you cant offer and keep products on the shelf with expired due dates, even six months after. This is a health oriented business we shouldn’t have yo see old products on the shelf, and they are at their regular price. Please keep your store with the health in mind as it should be.

Love the fresh produce, but if you don’t get there by Saturday afternoon then you’re out of luck. Friendly staff and reasonable prices.

I was told to go this store to find some gluten free products which i found and i happy with. other than the store being small. i asked for help finding a product and 2 guys and one girl working there looked at eachother like i was asking them for something out of this world. they did not even try to look for it with a very very bad attitude. on my way to pay i found what i was looking for thank god. another lady asked for help and the guy rolled his eyes. the store is great i will b going back but way poor customer service.

I’m glad I finally found this spot! Always proud to support local businesses! Staff is ok, could be a little friendlier or more proactive in checking on whether or not the customer is «finding everything ok», since most natural food stores have so much stock and so many brands. It just helps knowing that someone is there to make the most out of your shopping experience.

Best prices for quality vitamins and food. No other store around has the same products for a better price. Store is a bit too small but I understand they are most likely grandfathered in and want to keep overhead low. Employees have gotten more friendly over the years. They have hard to find organic products. Don’t go on Wednesday’s, always packed, because they get their fresh fruits and veggies delivered.

It’s very tiny and jam packed in there, best to ask to help you find something.
A lot of great herbal teas and organic food items. As well as gluten free products. Organic veggies/​fruits.
Even dairy free ice creams & coconut flour!

Best place ever! Great prices and a knowledgeable and friendly staff. Small but worth your time.

I only give them two stars because their inventory broad and well stocked. I will never go back because the employees attitudes are horrible. They don’t care about the customer! Snubbing attitude, acting like they are too busy stocking shelves instead of helping the customers. I HATE THEIR ATTITUDE!!!

VCHF has a GREAT stock of goods
The store is conveniently located next to Cost Plus World Market, the workers are friendly, and the prices are competitive
If you are looking for something specific (health food-​related) there’s a good chance they will have it… which can be a very good feeling if you tend to have a harder time shopping at other, chain stores
I left feeling both healthier and happier! :P

This place was organic and healthy before it was cool, and looks like it’s been around at least as long as me.
My experience here was good, the store is crammed chock-​full-​o-​goodness, so the aisles are a little tight and it has a slightly dark feel. The employees were friendly and helpful, and entertaining. As some guys were stocking veggies one was singing (think Guns n Roses paradise city) «take me down to vitamin city where the produce is organic and it’s not sh*tty». He wasn’t bad :) They’re still using price tags not a POS scanner, which is kind of nice. You know how much everything is without looking at shelves.
Some items were cheaper than other stores here, so when I want to stock up on certain things I’ll head here.

Wow I never knew this place existed, then I read the reviews on Unilocal.
I always thought it was a cleaning-​supply place when I passed by. There is no visible sign (that I could see from the walkway of the strip mall, anyway) and the items that you can barely see through the windows are large gallon-​size cleaning fluids. Weird first impression of a health food emporium!
So, I wandered in, and first impression not great. Its very, well, dank is the word that comes to mind. Also, mazelike. Much larger than it appears, there are numerous partitioned areas and long, narrowish, high-​shelved aisles. Gluten-​Free, Non-​GMO, Organic, Non-​Dairy, Non-​etc labels everywhere.
For some reason, it was hard for me to focus in there. It seems to not be organized. There are fresh fruits and breads on the right side near refrigerated food, but then, there are more refrigerators towards the back on the left hand side. Not sure if the layout was actually planned. It seems like the place just grew and was added to as space permitted.
Anyhoo, the guy working there was helpful, asked if he could assist me in finding anything. I was just looking around, really.
They seem to do a brisk business, there were quite a few seasoned customers whilst I was in there. It seems like they have a cult following. Its still hard for me to grasp that people grocery shop in here, rather than Trader Joe’s or even Sprouts, but they do. Maybe I am missing the boat somehow.

Very small, but full of great products.
A few things I didn’t like about this place, their aisles are very narrow. Additionally, I needed 5 different products, 3 out of the 4 items, they were out of stock, or didn’t carry. It was a bummer, I had to go to another location.
The service is «ok». If you ask for help, you will get it, but they won’t go out of their way to ask if you need assistance.
The receipt I got listed only the prices, but not the name of what you bought. Another bummer. :/

This is a tiny little health food store situated right in between Cost Plus World Market on the left and a small dance studio on the right.
They carry a lot of interesting and hard-​to-​find items I had never even heard of before until I came here. I mainly come for the healthy snacks and drinks, of which they have a lot. If you’re a bit of a health freak, be prepared to be stuck here for a while reading through the labels of all the delicious sounding products, to ensure they’re as healthy as they claim. Take it from me, most of them are.
I recently came across some amazing peanut butter gluten-​free cookies which are moist and succulent from a brand called ‘Pamela’s Products.’ They also carry an interesting brand of Sprouted Chips from a brand called ‘Way Better’ that pretty much taste like tortilla chips, but with more unique flavors, such as Pumpkin-​Cranberry, (which is absolutely amazing). I could go on about all the different snack foods and other products they carry here, but it’s best if you discover that for yourself, as there are so many to choose from. Even the cereals are healthier than most other brands.
Word of caution: Nothing here comes cheap, not even the snacks, so come prepared to spend some dough. A single meal/​snack bar can set you back $ 2, not including tax.
Not all of the people who work here are the smiliest of sorts, but on the whole, they are pretty cool once you get to know them. And if you have a question, they tend to be quite attentive to your needs.
Here’s to your health, and happy shopping to you!

This more of a personal opinion; I purchased 2 cases of Bio K+ which came to about 79 Federal Reserve Notes (A private corporation that prints up currency instruments and are as Federal as Federal Express), when I got home the liquid was so passed and lumpy it would not come out of the container. I called same day to tell them and they gave excuses, it’s supposed to be like that and such.
I told them that I’ve ordered Bio K since 05 and I know that’s not good product at all. I finally got a chance to bring it in and they tried pulling the «we can give you, your money back, minus the one you opened» I told them that’s BS, they sold me bad product I want a full refund. They agreed and told me not to buy Bio K from them anymore.
Imagine buying bad milk from them and they give you sh*t about returning lumpy milk minus the sip you took, then insult you by telling you not to buy that product from them anymore, like it’s your fault they sold you rotten milk. How would you feel?
I went to the back to talk to the owner and asked him a question about a special order I put in weeks earlier, he didn’t even look in my direction and just shrugged his shoulders like some kid. I’m asking a 40 something a question and he’s responding like a kid saying: I dunno… When I pressed him further as to when will he expect the product, he replied «iono, maybe sometime next week, I don’t know when the vendor will come»
If the insults weren’t enough I decided at that point that I will vote with my money and shop elsewhere.
If you don’t have issues, their prices are a few dollars cheaper than sprouts, but if you happen to have an issue with a product, that’s when you’ll see how crappy the service is and how committed to not giving a crap they are.