Embroidery By P&J

Sometimes you have to focus on the end result, and ignore some of the miscommunication along the way — let me explain: I ordered a letterman’s jacket for my daughter on November 11^th with the intention of giving it to her as a Christmas gift. I was told that it would take 3 weeks for the jacket to arrive, and that they would then call me for an appointment to arrange for the letter and the patches to be sewn on once it did. After 3 weeks it hadn’t arrived. After 4 weeks it hadn’t arrived, and so I called. I was told that with the Thanksgiving Holiday, orders were delayed, but that they would call me as soon as it did. I reminded them that this was a Christmas gift. When I didn’t get a call after 5 weeks I was livid, and left an angry message on their answering machine over the weekend. (Which I now regret!) I felt that there was no way they were going to be able to get this jacket done in time for Christmas. To Pat’s credit, she called me on the Monday before Christmas, had the jacket, arranged for me to come in with the letter, patches, and embroidery work I wanted, and assured me the work would be done in time. Honestly, I still had my doubts. I received a call from her on Christmas Eve letting me know the jacket was done and to come in and pick it up. It turned out beautiful and I’m so glad I stuck with them! This place really does quality work and you won’t be disappointed in the end result. My sincere thanks to Pat and her staff for doing such a wonderful job on my daughter’s jacket. It turned out even better than we imagined.

I highly recommend this place. They did a very good job on my jackets and got it done quickly. I’ll be doing more business here. Thanks again!

Always come back here to Pat and Judy. Quality work! Highly recommend!