Transit Cab

Honestly, the only reason there even is star is simply to write the review because the taxi never even showed. Even after I called 15 min after the scheduled pick up time, I was told to give them another 5 – 10 min and still– no show. So the one star isn’t even valid again. Just saying.

If I could give zero I would… Never should up! I waited an hour before getting a Lyft!

Amazing and prompt service. I’ve had some pretty horrible experiences in the past with other companies but never with this one. U r my company of choice

I used this cab company for the third time last week and had a much different experience than the first two times. The cab driver pulled up in a green van that was falling apart. I wasn’t even sure we would make it to the airport and I am pretty sure the breaks were iffy because every time he stopped the car instead of holding down in the break he put the car in park. If you want a nice and calm ride ask for Daniel and ask for a town car which is the same price. Good value-​just not as great of a car ride to the airport the third time using this company.

Awesome customer service. Fare rate. Works with you to find your ultimate destination. I highly recommend!

Called on a Sunday morning 11am, was quoted 10 – 15 min but Dan was there in 10. Short 3 mile ride from Kensington to north park cost $ 16 plus tip, which seems a bit pricey to me. Dan was very nice and friendly, and seemed genuinely curious as to how I found them, whether I had used them before, etc. It seemed like he really cared about the business and making it succeed in San Diego for the right reasons. Would definitely use them again

2.5 stars is what I would really like to give. I was in North Park with 4 friends and we couldn’t get ahold of any cab company that my friends were Googling. I decided to Unilocal it and found Transit Cab. They picked up the phone right away, gave us a very cheap rate and within 5 minutes of calling, we were picked up and driven downtown. The guy seemed nice enough, but kept insisting we give him a good review on Unilocal because he could get some kind of bonus of something. I am not okay with people asking for good reviews, so yeah, they get deducted for that. Had it just been that, I might have given the 5 star review and written his name on here to help a guy out, but I also don’t want to get him in any type of trouble since the reason I am giving them 3 stars has only very little to do with him (the review request).
So after a couple of hours of drinking downtown, we needed to get to cabs cause we were going in two different directions. The one group didn’t have much of an issue getting a cab cause they were going to Clairemont. My boyfriend and I, however, were going to Pt Loma and we couldn’t get one flipping driver to drive us there. I never had to take a cab when I was living in San Diego, so being a tourist here puts a brand new light on the city. Cab drivers in SD are rude. So light bulb, I thought I would call Transit Cab and see if they could help us out. I call, tell them where we are and they say they will be there in 15 minutes. Meanwhile, I turned 2 cabs down that were actually willing to drive us cause I thought waiting for the cab I ordered was the right thing to do. Finally a Transit cab pulls up and I try to get in, but like with all the cabs, the doors are locked. He asks me where we are going, I tell him and he shakes his head and drives away. Another 30 minutes goes by, no phone call from Transit cab and no other Transit cabs drive by, so I can only assume that was the cab we had ordered. Finally, when most people had cleared out of downtown and things were slowing down for the cab drivers, we got a cab to drive us to Pt Loma. It only took 1.5 hours total to get a cab and we really should have just fricken walked, but yeah.
If you are going to downtown, sure, use them. If you are trying to get out of downtown on a Saturday night, wait until 4am and you might have some luck.

Transit Cab, great service and very punctual. Literally within 10 min. of calling for service we had a cab @ our location. Great for large parties (up to 7 person pick up) Will definitely recommend this Taxi service to friends and family in the San Diego area.

Very good service. On time and good quality. Good service unlike others in this city.

Had Dan as my driver. He was a very cool guy and was very reasonable with our requests. Went above and beyond what I expected out of a driver.

Said they would arrive for a pick up in 15 mins and never showed up.

I’m always baffled when I read a hostile review when my experience was exactly the opposite. After finding other cabs unavailable, I took a chance on Transit, and was rewarded with a prompt courteous driver with enough familiarity with the road to find all the right driving lanes and make all the lights! Got a flat rate which equals any airport cab ride I’ve ever taken, so this is a Great Value. I agree with the post that says these guys deserve it. I also think anyone doing cab research here should know that I personally plan to use this company over and over again.

Absolutely TERRIBLE.
Was heading to Colorado on vacation with my girlfriend so we decided to order a taxi to make life simple, Especially since we were bringing all sorts of gear and bags. Made a reservation online and felt good to go. A couple hours later i decided to call and just confirm. Was assured that the driver would be there on time and not a minute late. Our pick up was scheduled for 5:40. 5:40 comes and no Cab. So I call and person tells me their on way. 6pm rolls around and still no cab. I call back and confirm AGAIN the address. A weak apology later and the guy says driver is right around corner and asks for my address for a 3^rd time. Really? I ordered a cab online. It’s your job! Your business says Cab Company. That’s what you do, pick up people and drop them off. It’s now 630 and my flight is at 8 still no cab. Thank god my neighbor came out and offered us a ride.
I wouldn’t recommend this company in a million years. So terrible. Customer service was awful. I get to airport at 6:55 an hour and 15 later. I finally get a call from them assuming they are at my house. Fat chance I would answer call and waste another breath on talking to these jack asses.

Called for a cab at 6:15. 6:50 rolled around with no cab. I ended up calling somewhere else.

I’m finally writing a review for these guys, they deserve it. I’ve used Transit Cab a couple of times now. These cabs are clean and the drivers are chill and very professional. If you’ve ever flagged down a random taxi after a night on Gaslamp, you have probably experienced the avarage, sub-​par taxi ride in San Diego. This cab company is not like that.
One of the drivers, Daniel is a cool, pleasant guy to chat with and he is passionate about helping his company succeed. Ask him about the politics of taxi driver’s rights, and you’ll find yourself learning something new.
Their website
has a fare calculator so you know what to expect. On your first ride you might wanna mention that you found them on Unilocal,I got a 10% discount for doing so.
The only thing they need to do is decide on a name and get on Facebook :]!
Thanks for the rides TransitCab/​SecureTaxi/​ZenTaxi! :]

I had a really unfortunate experience with this cab company.
I was on my way back from an out of town trip and went to the airport taxi line and ended up with these guys. Halfway through the trip I realized I was on the wrong (more expensive) rate, rather than the airport rate. I would have said something immediately, but it was already too late to just re-​start the meter, and I wanted to secure my belongings before any potential confrontation because the driver was very impersonal.
When I got to my destination, the driver did not help with our bags — he just popped the trunk and sat in the drivers seat. Normally that would be fine, but I wanted to ask him about the rate after I got my stuff.
I asked for a receipt and he just stuck out his hand because he wanted money. At this point I still didn’t know if it was an accident or not so I just paid him, plus full tip, because I generally give people the benefit of the doubt. In return, he handed me a blank «Fare Receipt» from a different cab company. I didn’t realize it was a different company at first until I tried to contact them and they corrected me.
I got out and got my things out of the trunk and the driver immediately sped off before I could say anything else.
Maybe the receipt deal was an accident, too (he ran out and used a different company’s rather than no receipt?). Maybe it was just a bad driver and the rest of them are fantastic. Either way, the 1 star rating is for the _​company_​because so far they’ve yet to respond to me or acknowledge my complaint.

I’ve had Daniel as a driver multiple times (to the airport and to/​from PB late night) and he is wonderful! Always prompt, patient (dealing with 6 slightly intoxicated girls) and gives a ‘heads up’ curtesy call.
Won’t use anyone else!

Phone wasn’t answered. Online reservation wasn’t confirmed. Cab never showed. Was never called.
What more is there to say? Reviews looked promising but I was completely let down.
Plenty of other cabs in town. I suggest you try any other service than Transit Cab.

I don’t have a car, and my recent move necessitated that I get my cat to the airport to be shipped as cargo during a weekday when pretty much everyone I know was working.
I very rarely take cabs, and on the occasions I have I was with someone else, so I have not had to arrange the logistics. Based on the positive reviews, I called Transit Cab and asked if they would accept a cat in a carrier in one of their vehicles. I was told it should be okay, although I could tell they guy on the other end of the line had never actually thought about it before. So I went ahead and arranged to have them pick me up.
My driver arrived on time and got me to the airport very promptly. He put up with my cat’s panicked howling and even wished her a safe flight! The price seemed very reasonable as well.
I would give five stars, but as I have little basis for comparison I will go with a solid four.

I called a bunch of taxi services to price out a ride to the airport on Christmas. I thought it would be cheaper than paying to leave my car there for a few days.
Transit Cab said from Mission Valley it would be $ 15 – 18 to the airport, and there would be a 10% Unilocal discount. This sounded good so we booked it.
Everything went fine, the driver showed up early (it was a VERY early pickup) and was courteous. I was already thinking about the good review I was going to write.
I noticed on the driver’s window it said the charge was 20 cents for every 15^th of a mile ($ 3/​mile) which is very high.
Then we got the airport and our fare was FORTY DOLLARS.
FORTY DOLLARS for a one way trip from Mission Valley to the airport.
I called to complain afterwards and the guy didn’t care. He apologized meekly and said something like, «well, they quoted you a price but didn’t know where in Mission Valley you were» Bullshit. If I had ANY idea it was going to be that much, I would have parked there instead of getting a ride. And we did tell them where we lived before they gave us the quote.
Get a specific quote from these guys before riding with them.
It’s not so much that it was crazy expensive, but that their quote was SO far off.
On the way home we took one of the regular cabs at the airport and it was $ 2.70/mi which is a bit cheaper. Lesson learned: I’m parking my damn car at the airport from now on.