R J Blake – State Farm Insurance Agent

Worst customer service ever:
The agent would not get off the phone, barely made eye contact, and asked annoyed «can I help you?» I said yes, I have out of state State Farm insurance (customer for 11 years) and I need to change it to California State Farm. Without missing a beat, he says «I can’t help you» Shocked my jaw drops and I’m almost out of the door. He replies rather rudely, «they are closed and won’t be able to communicate with our State Farm office». Right… I say thanks for your time and I call my out of state office because they ARE indeed still open with hours to spare. My out of state office apologizes for this California office and located an agent for me. We both made sure it was not this office.
Check your facts, time zones, and good luck maintaining customers. Worst experience ever with car insurance

So after years of back and fourth struggling with the budget insurance company known solely as Wawanesa, I finally decided enough was enough, already! I was sick of their prehistoric business policies and decided to give Amanda from State Farm a call. She took all of my info, (being sure to answer all of my questions as we went along) and put me in touch with Greg who promptly sent me a quote.
The following day, I went into the office to finalize business (you can do it over the phone if you have access to a fax machine). Greg set me up with exactly what I needed, including renters insurance which was something I needed but never thought to ask about. My new policies were effective immediately!
The pricing is very competitive and I have peace of mind knowing that I will get to deal with Amanda with future insurance concerns.
No regrets so far!