Manpower Moving

Oops! This company has an «A» rating with the BBB (although they apparently are not a member), and they were even came recommended by another moving company that has a very high rating on here «They are the only company that we recommend.» But oops, they are not so reliable and upstanding as their fine reputation would have us believe. They garbled basic facts in the process of confirming my order, and were snide when confronted about it. Even the owner had a terrible attitude and was rude. I’ve cancelled my order, and I’m saving lots of money by renting my own truck (Penske), and hiring some people I know to assist me. And they were more expensive then a lot of companies out there!
PS: He just sent me an e-​mail of apology, but is there some reason that this owner didn’t sound so contrite when he was «live,» on the phone???