Jacobson Pediatrics Medical Corporation

Horrible doctor! !! I’m glad we changed right away. I can write a paragraph on how bad and unprofessional she is but I’ll just warn you. Read her reviews! If I could give her zero stars I would. And please doctor, do not assume that everyone that is Hispanic wants to qualify for WIC benefits.

An average waiting room time of 45 min before your appointment starts… another 35 min in the room waiting for your nurse or doctor. Then a dirty exam room (hair all over the ground) and understaffed over worked under trained staff, with rude front desk employees has truly earned this office their 1 star review. My daughter hates this place, and loves her new doctor so much. I’m mad it took us so long to switch. And after our 3 requests, my new office still doesn’t have our daughters medical history or vaccine record.

Nope, won’t do it, can’t pay me to take my baby back there! Not really a big fan of Dr. Jacobson, but since she saw our son in the hospital and we hadn’t chosen a pediatrician yet we had his first appointment with her — BIG mistake!
Lets begin at the beginning:
We got to our appointment and were the only people in the office. Filled out our paperwork, still the only people in the office. Waited for 30 minutes and now there are 2 patients on the sick side of the office and the receptionist tells BOTH patient’s parents that their insurance is no longer valid. Wait another 20 minutes to be told our insurance isn’t valid, so my husband gets on the phone with our health and welfare trust and talks to them about it. While he is in the hallway getting things straightened out with the insurance I listen to the receptionist trying to verify our insurance and she is trying to verify our emergency contact (my husband’s sister, same last name) rather than trying to verify me, the wife, the mother if the child, the one on the insurance! She finally went and got a girl from the back office who she had also given the incorrect name to, who then looked at the paperwork we filled out and noticed the dummy was trying to verify the wrong person and that’s why it was being denied!
We ended up waiting an hour and forty minutes past our appointment time to see the doctor. Does anyone know how long that is for 2 EXHAUSTED new parents with a 3 day old? The answer: an eternity! Does anyone know how ridiculous it is that we had the first appointment of the day and 4 other patients were seen ahead if us? Super ridiculous!
Dr. Jacobson also kept saying «she» when talking about how our son’s weight looked normal and his skin looked good. First of all, this was her third time seeing him in three days and she had his chart but apparently she still was unaware that our baby has a penis.
We made another appointment as we were leaving just in case we couldn’t get in with another doctor. When it comes to my child’s health and well being I rather him see a doctor over going untreated if something is wrong because of the front desk’s incompetence, but we did get in with a new, amazing doctor (see my review about him if you need an amazing pediatrician). When I called to cancel his appointment they had shut off the phones 25 minutes before closing and they tell you not to leave a message and when I tried to call the next morning they still weren’t answering the phones 30 minutes after they open.
By the way, the receptionist who couldn’t get a damn thing right was wearing this ridiculous green headband with green Pom Pom antennas and it was only the 5^th of March. I understand wearing fun, festive things in a children’s doctor’s office might make the kids smile, but it’s unprofessional to wear them 12 days before the «holiday».

My family has been going to see Dr. Jacobson for more than 10 years. I love her! If Dr. is not sure about a diagnosis she will send your child for futher testing. One good thing, if you have your baby at Mary Birch, Dr. Jacobson will come across the street to visit your baby before you check out. When my son was born she would not do the circ. she said she was not good at it therefore wouldn’t do it. I appreciated her honesty. Even though the other Unilocalers have posted negatively about the office staff, I love them. Maria, Crystal and Patricia have always been wonderful to me and my family. Nurse Practitioner Cara is great too! I even saw Tony Gwynn Jr. at the office one day.

Pros: Awesome Doctor. Dr. Jacobson is a great doctor who cares for her patients.
Cons: late office start, RUDE receptionist, office closes 2-​hours every day for lunch (12:00 2:00P).