Jack-In-the Box

remember, customer service!!!
bad customer service from the cashier. first, the customer who was in front of line took a while to order then the customer wants to talk about her life story and this cashier doesn’t say please let me help the next customer so i’m waiting like an idiot. as i’m eating i hear the attitude she has with other customers and also the kids who ask for water cups. lol, she tells every single one of them only water and if any gets soda she says «only water» it’s annoying listening to her while i’m eating… i work with customers all day as well and a few of them are idiots but one has to treat them like you want to be treated, that’s how i see it. lastly, it isn’t profesional to show your arm tattoos when you’re are the first person they see.
p. s. there was a taco that someone must have drop before i came in and it was therefor a while til a customer had to pick it up with her bare hands and throw it away for them.

This jack always seems to get my order wrong. It’s the closes to my house but I’d rather drive to the other jack than to this one. Lady was being rude and just had her manager talk to me.

I have been coming here for years, and the staff has always been so friendly and outgoing! In recent months there have been changes, and not for the better… While the food is always fresh and hot, the is no longer a sence of belonging here. There aren’t nearly as many smiles, or friendly greetings upon arriving. #changeisnotalwaysgood

They never have secret sauce and they’ve got my order wrong 3 xs wtf. 1^st time Shame you 2^nd time shame on me 3^rd time you get a bad review. CHECK YOUR BAG BEFORE YOU LEAVE.

I have to say this Jack is one of the best ones I’ve been to, morning or night the staff does try to do their best, yes its a Jack but there’s much worse that really deserve a 2 or 3 star rating.

Yeah… they took forever to get my food together because two employees got into a loud altercation. Really inappropriate and definitely looks bad for this already troubled location. Lol, as I was typing this I decided to check my bag. They forgot a part of my order so even more of my time was wasted. You all need a manager that commands respect and doesn’t take crap because this fiasco was ridiculous. They did give me a free nasty cheesecake. Big whoop.

Stopped by at 1am to get a little bite to eat and my order came out completely wrong. I came back and the staff during the graveyard is just plain rude and I’m assuming they don’t care anyway. The only thing they have going for them is that they are 24 hours. Come here at your own risk!

Friendly employees, good customer service. But the place always smells like a school cafeteria. It’s gross.

I stopped in Jack in the Box to try their new breakfast burrito, the meat lovers specifically, and three of their version of the cronuts and an iced coffee. Although the two tacos in the picture look good, they are not real (
).
The breakfast burrito was of average size and I no doubt left my mark on it (
), but it did have a lot of fluffy scrambled eggs with a sliced breakfast sausage, some ham, and one, I say ONE sliced of bacon (
). What happened to the term Meat Lover’s. Jack in the Box and I need to have a chat. The sausage was mild in flavor, the ham good, and the cheese melted nicely throughout, but it definitely needed more bacon. I could hardly taste it, nor feel its crispy texture.
The cronuts were actually pretty good and went well with my iced coffee. They had a good cinnamon and sugar dusting (
), and had warm and moist center. I was very pleased that the insides were nice a warm (
). Good little trio for a fair price.
The service was pretty quick. By the time I found a good seat and got settled, I was being called to the counter to pick up my food. In the end, the Meat Lovers breakfast burrito is still aspiring to be one. More bacon and ham please…

Went through the drive thru and ordered the new mango drink. The girl on the intercom asked what size did I want with my meal. I said I didn’t ask for a meal just a drink. So as I get to the window, they’re adding sprite or Sierra mist to my drink and some mango bits from a carton out of the fridge. I didn’t expect that. But I guess it’s how they make it. I forgot, they’re not Starbucks. If you want refreshers, go to Starbucks, if you want soda and fruit bits go to Starbucks.

Plain ol’ jack in the crack.
Service is a hit or miss.
Make sure you check your order because mine had been incorrect more than than a few times.

An extra star since it’s conveniently close to my place but seriously, get your shit together. I usually go to their drive thru and it’s the second time they missed something in my order. I’m glad I pull over to check everything in the bags thoroughly. They claim to say everything is in there. Wrong. 1^st time they gave me chocolate cake instead of the churros. And they forgot to give me my shake when I’ve been telling them I didn’t get it. Took a while to even get it. 2^nd time, they didn’t give me my cheesecake. They said it’s all there and I checked all the bags twice unless there’s a secret portal beneath it then sorry I didn’t get it.

I went through the drive thru. The girl on the intercom was friendly but she was distracted from taking my order. I don’t think she realized that I can hear her conversation. Anyways, my order showed up correct on the screen but when I received my order, they gave me the wrong sandwich! They gave me something cheaper than what I had originally ordered. On top of that, the sandwich was so poorly wrapped that it slid out of its wrapper and into the bag. Gee thanks a lot.
Oh yeah and they forgot to give me a straw. Come on now.

I don’t go to fast food places very much but I did about 2 months ago and I had a less than pleasant experience which I won’t get into. Instead of writing a bad review, I sent an email to Jack headquarters LOL and lo-​and-​behold the Manager, Raphael called me the next day. He was very nice and offered to give me a free meal should I try them again. I finally got back just recently and I have to say, Hazel, the young lady who took my order was friendly and efficient and went out of her way to make it a pleasant experience. The hamburger was fresh and tasty and the sweet potato fries were hot and crunchy. Hazel even brought my tray out to me. What a little sweetie. I used to think «once you have Jack you’ll never go back» but now I’m thinking it’s a pretty good place for a fast food meal.

4 stars for getting everything i ordered right every time. never had a complaint about this Jack in The Box. the only problem is hte long drive thru line sometimes. seems they have a higher DEMAND than they can supply but still a great JATB.

For jack in the box this is a hit or miss location. Sometimes its good other times it sucks. It works well as it is right off the freeway. So I go in late and no one speaks english and it takes 15 minute to get my order, but it’s correct. If I go during the day I have someone speaking english but my order ends up wrong. Your call folks.

This place actually has honey mustard.

Rarely get my order right, I don’t know why I continue to use the drive thru when I always end up having to park my car and go inside to have them try to fix their mistakes. The last straw was when they ran out of buttermilk one night. Who is in charge of inventory?! There had to have been a point when they realized they were running low on stock. Maybe if the employees took the time to stop flirting with eachother then they could be efficient workers.

I mean… it’s a Jack In The Box.
aka Yack in a Box
aka Jack in the Crack
aka J. Box
aka Yacky’s…
whatever… it’s Jack In The Box. This one has never done wrong to me. I grew up in Paradise Hills. And coming home from a local band show or a school dance, this was one of our pit stops if we didn’t want Super Sergio’s. But I’ve never been a fan of fast food in general. The food is fast food. The service is fast food. It looks fast food inside. It’s a fast food chain. What did you expect? Flying monkeys? Magical collection of Genies? Fairy dust? Red carpet service? Pssshhh please, spare me… It’s fast food. What you see is what you get.

OK. So my daughter ordered a chicken sandwich and inside was a large piece of rubber… like it cam from a hairbrush. When I showed the server lady behind the counter she never apologized, never batted an eyelash and simply asked me, «Would you like a new chicken sandwich?»
Uh…sure. And please include the rubber object inside!.. Not!
It would surely help if she learned to speak and understand English too!