Good Earth Cleaners

When a friend of mine and I moved into a new apartment in the Cortez Hill area, we were naturally stoked to find that there was a local dry cleaners within walking distance. Upon the recommendation of my roommate, I took some clothes in to have cleaned. I also had some alterations to be done. I asked the clerk if he could recommend a place close by and he suggested that they do them. BIG MISTAKE.
Upon evaluation of the alterations at pick-​up, I noticed that the thread used didn’t even close to match the original and one of my dresses was COMPLETELY RUINED!!! The seamstress altered the dress (French Connection, brand new) WAY SHORTER than it was originally pinned and the sash belt that came with the dress had gone MISSING. One would think that in this scenario, the business would take full responsibility for the mistake and offer to make it right somehow… NOT THE CASE HERE. I asked to speak with a manager or owner and the clerk refused, stating that he, in fact, was the owner (which I know to be a complete fabrication).
My dress is ruined, they didn’t offer to compensate me in any way, or even take accountability for their mistake. In addition, not only are the prices at Good Earth Cleaners steep, but the cleaning I got back was not pressed or cleaned to my satisfaction. The point here is that even though Good Earth Cleaners might be right around the corner, it is worth the few extra steps to take your business elsewhere.
P. S. fyi… The curtain they have behind the front desk makes it seem like their operation is right out of that building, but everything is outsourced every day, to a plant in La Mesa.