Dryclean U S A

DryClean USA may take good care of other garments, but do not clean your wedding gown there. Although they offer this service, I thought it was pretty poor. I had the gown cleaned twice, each time paying about $ 130. But had to go back a third time and point out some obvious omissions around the hem. This was to no avail, however — the gown was not in an adequate condition to be stored. The store said there was nothing further they could do. At this point I had paid $ 260. Although the spots which needed attention were obvious, the store did not offer any remediation.
Save yourself the trouble. I went to other cleaners who specialize in this and they said they can definitely clean the remaining spots.

What would seem a reasonable price to have 2 shirts and 2 short dresses spot cleaned and pressed? $ 20, 25, 30? If you go to Drycleaner USA on Carmel Country Rd you can pay almost $ 35.
They did a good job (as most cleaners would have) but the prices need a reality check. There are 20+ dry cleaners within 5 miles. It’s a competitive market USA!

Very friendly nice staff, efficient and always have clothes ready on time while I’ve been coming here for several years so very pleased with the service and price is good also.
Not open on Sundays but others here aren’t also.
Only issue hence not 5 stars once I got a shirt back with some marks on it, not really stains but maybe residue, but they re cleaned it for no charge when I went back.
Great place and hope to find somewhere as good nearby when I move next week otherwise would keep coming back here.

I have been using this cleaners since moving to Carmel Valley. The work and prices are as expected. Nothing exceptional but nothing is ever messed up. I find everyone to be very friendly and knowledgeable. Recently I spilled red wine on a brand new expensive sundress. I used wine away and laundered it but it was still awful. I brought the dress to dry clean USA as a last resort and they got out the massive stain. I was told they washed it twice! I really appreciate the effort and will continue to come here.

I noticed there hasn’t been any recent reviews for Dryclean USA so I wanted to share my great experiences here. First of all, I’ve been to other cleaners in the area but this one stands out among the rest. They are not expensive relative to neighboring competitors. Most importantly though, they do a superb job every time and are a kind and loyal staff. Even when I don’t look entirely satisfied, they offer to clean it again for free. I would recommend this place to anyone because you can definitely trust the people here to take care of your garments.

This place is ridiculously dirty and filthy besides the woman named Jennifer has no value about customer service she didn’t even listen what I wanted for my alteration and kept saying different sides. It made me so mad and ended up with unnecessary argument w her. She called me BITCH-​. I was extremely shocked so couldn’t say anything to her but I’m writing this to prevent other customers. Watch out

I did not like the service at all. I took a pair of pants in for tailoring. They gladly took them but did not complete the tailoring as I had asked and said there was nothing they could do. I asked why they did not discuss that with me initially but they merely shrugged.
They are too expensive for dry leaning and terrible at any tailoring you might want done.

Ummmm I have to disagree. For 1 they’re expensive! I know it’s not cheap to get things drycleaned, but seriously! Second, I had a quilt drycleaned there and it still had some dirt marks that my dog made. For the price they charge I expected better. Won’t go back.

nice staff and they do great job to the cloth. It is hard to fine good dry clean place. I found the one.