dd’s DISCOUNTS

This store not only lost 1 but 2 customers. Tonight, my mother and I had every intention to shop. I needed to use the restroom prior to shopping. The Loss Prevention employee at the front overheard me telling my mom my need for the restroom so she told me to go on straight back to the fitting room area.
I’ve shopped here numerous times so I’m quite familiar with the store’s layout.
As I proceeded to go to the fitting room, I asked the fitting room attendant Nancy politely if I can go to the back and use the restroom.
I was met with a scowl and attitude. «We don’t have any bathrooms here!»
Ummm. Yes, you do (cause I’ve used it before & I was told by the front end to go back here.) I explained to her what was told to me at the front. She then proceeded to roll her eyes, picks up the phone… spoke with somebody and asked «who told her we had a bathroom here?»…mind you this is all while I’m standing in front of her.
Had she just told me that there was a policy change in that customers are no longer allowed to use their restroom, I would have understood. But her lack of customer service and respect was disgusting.
I work in Retail and Customer Service too so I know I would NEVER treat a customer the way I was treated.
Best believe that I will tell everybody I know about this horrible experience.
This definitely left a bitter taste in my mouth. I’ll take my money and business elsewhere if you guys don’t want it.
Supervisor Pedro wasn’t any better!

Honestly, if you are looking for superb customer service and name brand items, don’t go to a place with the word «discount» in the name! I will never understand people who complain about things like this — entitled much?
What I will say about this store is that it offers a wide variety of clothing items that tend to run a bit small but hold up well over time (just buy a size up from what you’d buy at other retailers). I get all of my workout clothes here because I can find what I need at a decent price. They also have house ware items, electronics, accessories, and shoes.
As for the employees, they are almost always pleasant! They may not rush you through the checkout line but that is because they are busy making sure you don’t have to come back because something went wrong during the checkout process. Personally, I appreciate this!
Finally, no, they don’t have a restroom. Quick fix? Go before you step foot in the store. Also, the employees are more than willing to hold your basket while you go use the restroom elsewhere.
All in all, I appreciate this store for what it is. And, for what it is (an inexpensive store that offers quality off brand items and a pleasant atmosphere) this store earns a 5 out of 5 stars from me!

I think that they should work on providing restroom to their customers because after spending an hour shopping and there being a long line to pay it’s a real inconvenience to have to leave my items behind to go find a restroom for my daughter. I didn’t return for my merchandise and decided to shop else where! I hate stores like this!!!

I like this place. Always find something for a good price. Also their cashier names Lucy is very fast and she’s soooo nice! I love great customer service. The down fall of this place is it’s always messy.

This place has a variety of things you can purchase. It is much bigger than Ross, and perhaps somewhat cheaper. One thing I did not enjoy are the crammed spaces in which you have to walk through, and the children running around everywhere… Other than that, it’s a good place to find something cheap that you may need. I’m currently sitting down waiting for my girlfriend to pick some boots. Another con is the line… it extends to the back of the store, and the cashiers couldn’t possible be working at a slower pace.

I discovered this store when I was cruising National Ave. one day. It’s a pretty inexpensive store, comparable to ROSS dress for less.
They have an array of items from clothing to shoes and accessories as well as housewares. They carry a pretty big electronics accessory section. I’ve bought a cell phone case/​wallet and car USB car chargers.
They don’t have the highest quality items here, but I still pop in every now and then to see if I can find something.
I’ve found small gym towels here and puma gym socks. I just recently bought a really cool wicker basket that I haven’t yet decided what exactly I’m going to use it for.
If you have a little time to kill, you might find a hidden treasure among the aisles of DD’s Discount.