CVS/Pharmacy

Prices for some grocery items are at a premium despite Ralph’s and Costco being only a few blocks away from this location. Even some other pharmacies have better pricing on small grocery items.

I always have problems with this pharmacy. I called in a refill Thursday for Friday pickup. When I got there they informed me it’s out and won’t be available until Monday. Next refill I call in for noon pickup. I get there at one. Shocker it’s not ready. Plan ahead with this pharmacy and just go ahead and assume it will take two trips and multiple days to get a simple refill.

This location is not well-​staffed. It almost always feels empty and you have to hunt down the nearest staff member if you have a question. I think they just need a few more employees per shift. The aisles are perpetually in a state of disarray. Prices are fine, and the deals are ok, but I try to aim for the RB CVS rather than this location. Besides, the RB location is open ²⁴⁄₇ and this one closes fairly early.
They have a drive-​through pharmacy window, that I’ve never used. There’s a Red Box machine outside. Other than that, my experiences have left me with that strange 2-​star feeling. I keep looking for other features that make it better, like they have a Chase ATM. But, nah, I’m sticking with 2 stars.

I think this one of the worst CVS you can find in the area. In Rancho Bernardo you can find 2 huge and wonderful ones, so I suggest you to go to those instead. This one is lacking in many aspects and is so confusing that you even get lost trying to remember what did you want to buy in first instance. It is practical, though, if you are in a hurry to get something pharmacy related and you are driving the area. Bad location, I would say.

If I could give this particular CVS Pharmacy a negative stars review I would. The level of incompetence in the pharmacological staff is astounding. They made a huge mistake when it came to filling my fiancé’s prescription completely forgetting to obtain proper authorization for him when it required prior authorization and still made him wait an extra 5 days to get it because they made a mistake in their system. They have terrible customer service skills, and they cause more problems than they can fix. I’ve had them verify something to be correct with insurance and then come back the next day and have it can be completely different from what they told me before. They take no responsibility for their failures, and I will never go there again, and I would personally recommend to anybody that would go here take your prescriptions elsewhere. Not to mention, they are higher priced than other pharmacies in the same area for the same medicine.

excellent service and fast.

Ok CVS. Like some of the other reviews written here, it could use an update of the lay out and shelving. The queue for paying is confusing if there is a number of people trying to pay. I never know where to stand.

Horrible! I have had numerous problems with the pharmacy! The first time I was told my medication was ready for pickup. When I arrived the medication wasn’t ready. They told me, «it was not their fault I’m on a rare medication». I was very sick at the time and I have no control what medications I have to take. The second time I went to this location they blurted out my medication across the way so many people could hear what I was waiting for. It was embarrassing and extremely unprofessional. Normally I love CVS over any other pharmacy. But not this one. Stay away!!!

This CVS needs cosmetic and customer service freshening. I avoid it when I can.
This store looks contemporary from the outside, but you step back in time to the 1970’s when you walk inside. You must walk through a short but dingy cave-​like hallway to enter the store. Once you reach the inside of the store you are greeted to an unattractive warehouse. Industrial florescent lights provide the inadequate lighting; rows upon rows of industrial metal shelves lie on thin «press-​on» carpet squares. It looks like someone’s garage bedroom remodel… it’s just missing the tacky faux oak paneling; really third-​world.
I mainly use the store for its pharmacy; Targets no longer has one and Albertsons is closed in the evening. However this pharmacy is slow; expect to wait 3 – 5 hours after the Doctor has called it in. Then, you must wait a little bit longer if you want to speak to an actual pharmacist about your prescription.
The location of this Rite Aid is convenient to my home, but ingress and egress can be problematic. Ingress and egress is only convenient if you are traveling Camino del Norte Road westbound or Paseo Lucido Road northbound; otherwise, you will be performing a U-​Turn.
I don’t like this CVS, but unless I want to travel, I’m stuck with it.

Terrible now! What happened to Michael? The new pharmacy staff is ok but for the most part their put out and not helpful and really slow.

Not a huge fan of this CVS, but it is on my way home. So I do find myself here quite a bit to pick up misc things and prescriptions from time to time. There’s always a line here, and they rarely have enough people to open up a second register. The staff is pretty helpful when I need, and they almost always have what one would typically want from a corner drug store. This is just a couple blocks from the middle and high school, so coming just when school gets out, between 2 and 3:30, is not a good time if you’re in a hurry.

Man, this place is just bad all around. There are lines at almost any hour, the cashiers appear to be a little slow, the pharmacists/​pharm technicians not very friendly, and their products are much more expensive compared to other places. I avoid this place when I can and go to Rite Aid down the street instead.

Pharmacy is horrible. Waited 45 min for a prescription with a child who has 104 degree fever. I’d rather drive to vons in PQ where they actually care

Yes, this place has a drive-​thru, but it’s absolutely NOT worth going! The people here are incompetent. My family and I have all had multiple bad experiences here, most often they screw up our medication and give us something else (that we weren’t prescribed) but is similar to the medication, because «it’s cheaper for them».
The icing on the cake, though, was the time I filled a prescription for antibiotics. I’m allergic to penicillin, and didn’t know the doctor made a mistake and gave me a penicillin-​based antibiotic. After getting my prescription, I paid and was about to pull away when the older Asian lady behind the counter said «Your file says your allergic to penicillin. This drug has penicillin in it, but you’ll probably be fine so I gave it to you anyway».
Thanks, CVS and your incompetent pharmacists for almost killing me.

This is my pharmacy, although now it’s a CVS. The staff is pretty nice, but sometimes it takes a while for the orders to be completed. It’s way better than The Rite Aid close by, but overall just «ok».

The workers here are pretty rude – I much prefer the people at Rite Aid, down the road.

the photo department was absolute rubbish. My photos turned out horrible there. Do not use the photo services there

This place makes me angry. I have gotten calls that my Rx is ready and when I get there it is not. This has happened more than one time. I have literally gone three times for one prescription on several occasions, SERIOUSLY. The employees are also inconsistent. Some will take coupons some will not. I will drive out of my way not to go to this pharmacy. I feel like the employees are tired, underpaid, uncaring, and rude.

Pretty standard CVS store. I like the RX drive through and the nice lady at the register. However the CVS down in Carmel Mtn Ranch is open later than this locale. Thanks.

One thing that makes this location unique is their drive thru pharmacy. I utilized it once, the services was the same as if I had parked and walked in. In fact, that was the only convenience for me, I didn’t have to park and walk in. another car was behind me so I had to drive around and get in line again. Unless you are in your nighties or if it is a big production to unload your car (handicapped or multiple small children) just go in instead of drive thru.