Cotton Clouds For a Cause

I used them for my wedding this past June and it was wonderful (from what I hear) haha I barely saw it since everything was happening so fast but my guests loved it. It was great mostly bc the profits go to our favorite charity. It was a really great value for the price. I would definitely recommend!

I used Cotton Clouds for a Cause for a very important baby shower. It was a surprise after opening gifts and everyone loved it! Amber was so nice and easy to work with, and she had an adorable setup. She used a chalkboard display so guests knew exactly what she was serving. Amber showed up on time and was dependable. I love that she uses organic sugar and can customize things for you. The cotton candy tasted delicious and was such a nice treat!

Cotton Clouds is an amazing organization. Not only is it for a good cause, it is a super unique and cute addition to any event. We used them for our wedding and could not have been more pleased with them. They are extremely easy to work with and were flexible around my indecisiveness! They came during cocktail hour and were a huge hit-​everyone loved it (even grown men). I highly recommend them!!!

First, I’d like to make it clear that I didn’t use Cotton Clouds for our wedding. I have heard good things about them but my experience was not as positive. I’ve heard their CC is good so I don’t want to slam them on that. With respect to setting up for our wedding, our experience was lacking. Their website was down and it was difficult to reach them by phone. When we finally did reach them, they said they would honor the Groupon that had expired during the time we couldn’t reach them. But only part of it. They would honor the price but not the amount of hours or the number of people. It was very confusing to deal with them via email because they wouldn’t send the contract. They were very focused on the exact hour they would be there. I tried to explain that it was hard to predict two months in advance and some flexibility was necessary. She never did send me the contract because apparently, the difference between 6 and 6:30pm was major to them. Then she informed me that she would have to charge me double if I wanted them to set up at 5 before the wedding starts for the 6:30pm cocktail hour. I guess she was suggesting that they walk through our live wedding with their cotton candy cart? She says that’s what they do all the time. I felt as though there was a lot of nickel and dining going on and that’s not the spirit of a wedding. She also wasn’t sure whether they would have a cart or whether we would have to supply a table and linen. Not too big a deal if we are both being flexible. I got the strong feeling that flexibility is not their strong suit. With so many vendors to coordinate, I couldn’t risk doubling my bill or having someone ruin my wedding. She also mentioned to me that I was nickel and dining her by asking whether the cotton candy for our Signature Drink would be included since the Groupon was for 300 people and we were only having 100 at the wedding (presumably, that’s ¹⁄₃ of the amount they would give for 300 people). I even elected the cheaper non-​organtic CC to make up for it but that didn’t change it at all. On a positive note, the idea is so fun! Kudos to a small business owner. Second, they donate part of their profit to a charity of our choice. I also really liked that idea. I’m disappointed that it couldn’t work out, but was too nervous to allow them to come to our wedding.

I am the Director of Activities at Point Loma Nazarene University and have worked with Cotton Clouds for a Cause a couple of times for our school events! They were so kind and always so excited to talk to us about the event! We will definitely be using them in the future!