Chase Bank

Bad service, slow and not helpful at all. Lousy people working behind counter didn’t want to try and help me at any point after walking in door. Never going back to a Chase again.

I usually don’t review banks unless they give me really bad service, but after enough awesome trips to this bank I thought it was necessary that I give them 5 stars today.
This bank has private parking so my car feels safe when I come here. It’s on 5^th avenue (near hillcrest) but it’s in a location that hardly ever gets super busy… I swear I can’t remember a time when I have actually waited at this bank. It’s always quiet inside and all of the employees are polite. Best part is they seem to only want to help me with exactly what I ask for… Unlike Wells Fargo where I swear they even try to send employees to speak with me about new accounts even when I’m on the ATM outside.
Today, Melina Perez, a personal banker, greeted me quickly because the tellers were busy when I walked in. She promptly helped me with my account issues and even took care of my basic requests so I wouldn’t have to head over to the tellers as well. She was very polite and did not push all sorts of other accounts on me. I know this sounds like just a normal visit, but I must say that all I ever want when I go to the bank is a quick transaction and polite bankers, and I always get that here.

This has become my neighborhood branch during my short stint in San Diego this winter. I’ve had to make a visit for one reason or another at least once a week, and everyone there has been just lovely. I do a lot of traveling and I visit Chase branches all over the country — so far this is my favorite!

This branch has been my financial savior! They are always very quick and efficient. My favorite banker, Heidi Carter, has helped me so many times over the past couple years and I can’t give her enough praise! Her and the wonderful staff including Jason, Keenan, and Irene are always welcoming and genuinely care about their customers! This is by far the best branch around!

Very helpful and courteous staff. We really appreciated Gary’s help with obtaining a credit card for our daughter who was traveling overseas in 48 hours.

This Chase branch is great and the staff is friendly. They have free coffee and water right when you walk in. Never a long wait. The free parking lot is located right next door or you have the option of paying for the meter.

This branch has the best of the best ! ! ! I won’t bank anywhere else any issues or concerns I have they immediately take care ofIit.. .sasha, washington, lisa, john are my favorites I never wait longer then 10mins all the staff there are gggrrreeaaatttt I give them 5

Best branch ever! After moving to SD 3 years ago from New Orleans, I had used the same bank for forever and had very little money so I had no Idea what to do. Chase answered my wishes with a mailing piece that gave $ 150 to new accounts. I only had $ 150 at the time so it doubled my net worth! I have never paid for a checking or savings or business account and I have had ZERO problems with all of my accounts.
Not only Chase’s infrastructure is to be acknowledged here. Let us never forget that having the best staff ever turns a customer into a long term client. The entire staff here has more than exceeded the customer service expectations of this man.
Gary Moore and Keenan Jackson have helped me not just in getting my personal finances in order but also guiding me through my business financials as my entrepreneurship and need for more banking have grown. I cannot thank you guys enough for all of the help in my continuous growth.
Not sure where you are banking but if it is not here than you are missing out!

I have been banking for quite a long time. Never thought I could have such a pleasant experience with a large institution such as Chase, giving the personal attention of a local bank. I consider myself lucky to have lived so close to this branch to have discovered it. Everybody is so super helpful Jason Miller the branch manager, the tellers Pauline, Lindsey… Gary, Tyler, Heidi, Keenan. They all have been crucial in helping me keep my stuff in order and expanding my business –all that and free coffee too.

Decent location, easy to park in front or under building, drive up atm hidden opposite side of building from walk-​up atm, investment reps change daily, but for a quick old school paper deposit — pretty quick.

I really like this branch of Chase. Their staff is actually friendly and helpful, I have never seen more than 1 person in line, and I can always snag a parking spot right out front at a meter. Their ATM is around the corner on Laurel so you have to walk to the end of the block to go there, but they also have a drive-​thru ATM off Maple which is a little circular drive under the building.
Good job, guys!