Blue Net Insurance

I have had troubles with Blue Net since the start. I am not rude over the phone even when given terrible service. I worked directly with Blue Net’s Office Supervisor, Patty. I had the worst service I have probably ever had. They try every which way to get you to pay them. I recently needed to cancel my insurance policy because my car broke down and it wasn’t being driven. Now, I don’t care about receiving sympathy, but at least tell me exactly what I needed to do. The agent, Patty was immediately rude when speaking to her over the phone. I asked her what exactly I needed to do to cancel my policy. She told me to write an email with picture of my signature saying that I would like to cancel my services. She immediately tried to hang up the phone without explaining anything. I then asked for her to explain the process from fees and canceling my monthly payment. She said there is always a cancellation fees. I asked her what the cancellation fee would be and if I had to pay them for the rest of the duration of my policy. She said she had no idea and couldn’t tell me that. This company comes off shady and unprofessional to say the least. By the way when I sent in my cancellation request, it didn’t have all of the necessary components, so they did not accept it. The automatic CSR reply gave me more information than the Agent.

Great company, well informed and superb customer service. The owner has been in business for many years with years of experience and insurance knowledge.

Great insurance service helped me out when it seemed no one else wanted to take me in got me insured and at a great rate given my driving recored is not so great

Great place to save money. Frank got insurance for my mom under $ 20 a month. Highly recommend to get a quote. I purchased my policy online and received my ID Cards in 15minutes. Monthly payments are still the same.