BJ’s Restaurant & Brewhouse

The place has great interior, great vibe; but more importantly:
GREAT SERVICE!
Eric, our server took really well care of us. Fast, efficient and quick are the best keywords that describe my personal experience.
The drinks are mouth watering, and they have usually always a deal going on for them.

Update: Nothing has changed. Tiffany S. Who responded to my original review never got back to me and I’ve visited several all other times to this location and been disappointed every single time (stretched throughout a year). The cooks still mess up my order most of the time (not complex orders either, ex: a sandwich without mayo, etc), a couple times I’ve had to seat myself and/​or grab a menu myself, long wait times between the kitchen and now even the waiters/​waitresses. Last night mine and my boyfriends pizzas were not cut and I didn’t get offered a refill so I had to go to the bar to ask for a soda.
I don’t pay to go out to eat to sit myself, wait over 30 minutes for my food only for it to be wrong or wait on myself. The management doesn’t care, the kitchen doesn’t care and now the waiters don’t care anymore. I live down the street but I won’t return, 20 chances is more than enough in over 1 ½ year span.

Don’t order the steak. I order a medium sirloin that came out almost well done. Honestly I could’ve cooked it better at home. Same thing with the burgers. Maybe the location is the wrong one to come to. No problems with any other BJ’s I’ve been to. Just the Frazee road location. This is the second and last time this happens. What a shame. Thank goodness the server/​bartender was good looking and a sweetheart.

We went there on Saturday, waiting time was not bad, well the server forgot our silverware but he gave it to us right away once we asked
Service was actually pretty good
the thing that was not going well was the food
we ordered the BJ favorite pizza, it was cold…
well we were hungry so we didnt really care too much
but paying decent amounts of money for a pizza that was cold… we would rather buy those frozen pizza and heat it up at home :(
Super disappointed :(

Horrible service. Took 10 minutes just to get a waitress to acknowledge we are here. Finally made an order. Took a while to get it out (even though it looked pretty empty). One drink refill that was long overdue. Didn’t see our waitress untill we were about to walk out and not pay because we were waiting so long for our check. Food was dry too.
This place sucked. I wish they would either hire more staff, or be more attentive to detail.

BJ’s never fails! Always good food great service. The location is perfect, it is located next to Hazard Center movie theater. Which makes for a great date night. There house brews are great beers and the selection of beers are wide for any taste.

It pains me to leave this review because I do enjoy coming to this restaurant. However, I have not been here in a while and had a terrible experience today at lunch. I called in a take out order.
I ordered the lunch special with a classic baked potato, add bacon and cheese and a tomato and mozzarella salad.
I went to pick up my lunch and it was ready when I got there. I looked at the baked potato and noticed it was missing butter, sour cream, and chives. All items the classic baked potato comes with. I decided not to make a big deal out of it and just told the server that it looked like the sour cream was missing. His response was, oh you wanted sour cream. I really wanted to tell him that it comes with what I ordered, but I didn’t want to have to educate him on a menu item that he should know. I again, let this slide.
Next it came to paying for my lunch he told me the total and automatically I knew it was wrong. There is no way the lunch combo is $ 11+. I believe it is 7.25, but then I did add bacon and extra cheese to the baked potato so I imagined it increased the price, but didn’t know how much. After I paid the server handed me my bag, but did not give me the receipt. I had to ask for it. As I was walking out I noticed I was rang up for a baked potato meal add cheese and bacon. It was odd to me that I was able to get the correct order, meaning I also got the salad, but yet the way it was listed on the receipt was incorrect. I went to my car to make sure to look up the menu online and sure enough it was wrong.
I went back into the restaurant and advised the server that was helping me that I think my meal was rung up incorrectly. He looked at the receipt and then said oh it looks like my manager entered this in incorrectly (ZERO accountability), let me go get him, I will be right back. I was leaning up again the wall with my back to the kitchen on my phone. A few minutes later I hear a «hi my name is _____(I forget what the guys name was, I think it was Paul or Mark or something)». I didn’t turn around because I had no idea he was talking to me. Then he repeats himself, this time with a slightly ruder tone. The first tone wasn’t pleasant to begin with. He said you wanted to speak to me. I said, no, I told this gentleman that I thought my order was entered in incorrectly and I overpaid for my meal. He looks at the receipt and said oh, well you can jut give her the difference. He said, yeah it looks like he (ZERO Accountability again) rang it in incorrectly.
The server then gives the difference back and I went about my way, but with a slightly jaded perspective of this restaurant. A. How did I receive the correct order (kind of), but yet pay for a different meal? B. Was my meal entered incorrectly because the server was then going to go back in and change the order and take the difference as a tip, or was who ever who rang me in just that lazy and incompetent? C. The manager was an ASS! You can tell he had a bit of a chip on his shoulder. I am not sure if he is a new manager or just the day time manager because I have gone to this restaurant in the evening and have had nothing but nice things to say about all the staff. I wish I could blame his rudeness on the rush hour lunch, but it was 2 o’clock and the restaurant was not busy at all. In fact when I walked in the first time i had two servers look at me and not help me and then when I came back due to the overcharging there were two other servers at the take out station again just standing there, not helping.
Bottom line, this location needs to work on their customer service skills!

If I could give this place zero stars I would. Just had lunch with my stepdaughter and regret bringing her to this BJ’s for her first experience. The lack of service is unacceptable! She never checked up on our table, didn’t refill our drinks and forgot to put in my order of stuffed mushrooms. The food was not the greatest, but her service made it worse. I only tipped her $ 1.37, and I only did it because I wanted to be an even $ 45.
I am only updating my review because the GM took time to address my experience and truly appreciate his concern. The GM was polite, professional and caring!

I LOVED this visit! great atmosphere, friendly staff members, and amazingly good food. I ordered the spaghetti and meatballs as my entrée and cheese sticks for my appetizer, with a couple of drinks, and all of it tasted awesome! The tequila sunrise was strong (much needed!), but tasty at the same time. My second drink was the California moscato, and I loved how light and fruity it was. The cheese sticks were high quality, not like string cheese that was just fried, but real mozzarella goodness. The spaghetti and meatballs had a unique flavor that I really enjoyed, with spices and sweet tomatoes complementing each other perfectly. Our server was perfect for the occasion, and he did really well at his job. Honestly, every staff member I encountered was pleasant and accommodating, which I always appreciate. I left feeling more than satisfied, and impressed.

I enjoy BJ’s– its great for groups, it has a large space in their bar area and big tables. They have good enough food for a chain restaurant, and their pizookies are yummy! I came here with a group of 20 coworkers for my birthday and we had decent service and everyone ordered drinks and food. I cant say this is the best food I have ever had, its actually far from the best, but its good enough. My mini pizookie was free for my birthday which was nice, they refused to sing, but I was mostly joking when I asked. It wouldn’t be my first choice for going out for dinner, but for every once in awhile its a fun spot. My primary complaint is their avocado eggrolls have a spicy mayo like substance and its overpowering! Its like they cover up the fact that there is little to no avocado in them by putting so much spicy stuff in them I cant taste anything else! I would personally rather go to Cheesecake Factory for their avocado eggrolls, which are much tastier. The upside is if you like pizzas, their mini pizzas are half off during happy hour which is a great deal.

Nice location, I’ve only been here twice but it’s way bigger than the La Jolla location. We came in at 5pm for dinner and drinks. There was no wait, plenty of open seats almost empty. Service was really quick and the server was friendly. I enjoyed the clam chowder bowl. It wasn’t anything special. My boyfriend enjoyed the jalapeño burger with fries. BJ’s is also a brewery so you can enjoy some of their brews. They have outdoor seating with a fire pit and tv’s. The inside is a little dark but nicely decorated.
Parking lot gets filled up quick so I parked in the back of the parking lot. The walk up wasn’t bad at all.
Good spot for happy hour and appetizers. Menu is ok but it’s nothing I would drive out of my way for. EXCEPT for the pizookie dessert! That I will drive back for anytime. It’s a huge cookie topped with your choice of ice cream. Just try it!

Last time we came here we had a really interesting experience and I filled out the survey I got in my email. The manager replied to my survey and invited us back with a gift card.
We love BJ’s so it’s not like he had to twist our arms. The experience in the prior visit was not enough to keep us away but was enough to make me not leave a review since I knew it wasn’t their norm but wanted to let someone, not everyone know what we experienced. We really appreciated that the the manager took the time to reply and apologize.
So this visit, we decided to get something different that our usual and we got a Mediterranean pizza, lemon pepper dry rub wings and side salads. Everything was delicious!
The service was great and the atmosphere was rowdy and fun due to the SDSU game.

We returned to BJ’s yesterday after the Veteran’s Day debacle and it was a very different experience. We were seated immediately and our waiter acknowledged us within minutes of being seated.
We placed our order of parmesan wings, root beer rib, and mini pepperoni pizzas. I must say everything was delicious.
Parmesan wings — perfectly cooked, crispy yet still juicy with just enough sauce
Root beer ribs — moist, tender, tangy and sweet all at the same time
Pizza — had a perfect char on the top, large pepperonis and parts of the cheese was crispy.
In the middle of the meal the GM came out to apologize for our last encounter and to thank my husband for his service as well as our return to BJ’s. It was a great meal with good food, excellent customer service and football.

I’ve been to various BJ’s on many occasions. I’ve frequented this particular location a handful of times. Parking can be a pain depending on when you go. During peak hours on weekends, expect a long wait.
There’s a Barnes and Noble nearby to kill time if the wait is excessively long. One person will likely have to take one for the team and wait at BJ’s in case your table is ready.
This location is pretty spacious with indoor and outdoor dining options. They have big screen televisions so you can catch sports action.
Food is generally pretty good. I’d rate it ⁴⁄₅. I’ve tried pasta, entrees, burgers, pizzas, salads, appetizers, and dessert.
Service can be hit or miss… pretty inconsistent. I’ve had anywhere from 2 – 4 stars out of 5 in service. I’ve noticed larger parties get better overall service. This makes sense because their ticket will come out to a larger dollar amount (versus a table for 2 – 3) and this correlates to the tip.
For this reason, there have been times water and drinks haven’t been refilled, it’s taken forever to get boxes, utensils, the bill and so on. But I look over at the bigger table and the server is all up on that table like Barney Stinson on a hot blonde. I get it, but it doesn’t mean I have to like it. There are plenty of places I’ve frequented where customer service is much more consistent and I don’t see favoritism because of group size.
Atmosphere is okay, pretty standard. This place is clean, spacious, and has plenty of televisions. I’d score it a 3 out of 5.
My last few visits, service hasn’t been good. As a result, I can only rate this place a 3… food is the only reason this score isn’t lower. I’ll return (if friends or family are in the mood), but I won’t be expecting great service.

Had lunch here and they food was great! The service was so so… First off they brought out the wrong salad for my wife and gave me a soup spoon that had BBQ sauce on it… I ordered clam chowder.
Servers were dropping off food to the wrong tables and everyone in the place seemed pretty upset.
Eventually things got sorted out but by then it was too late.
The food was filling and the dessert was the best!

Came here on a Sunday night and was told that wait would be an hour and a half long because they where short staff BUT if we sat outside we wouldn’t had to wait. We ended up sitting outside, all squished together, cause the table sat 6 and there where 8 of us.
Anyways we got the deal where it came with an appetizer (salad or soup), medium deep dish pizza and pizookie for $ 25.
So I got the Caesar salad, worst salad ever. There where barely any dressing and the romaine was soggy, not fresh. And my boyfriend got the broccoli and cheddar soup, it was super salty because they dump a lot of cheddar cheese on top of the thick soup.
Now for the deep dish pizza, we order mushroom and pepperoni which took forever for them to be done with because they made pepperoni and sausage instead. But we weren’t told that they had messed up on our pizza and had started all over till 10 mins after our friends had gotten their deep dish. So by the time we got our pizza everyone had finished eating. Didn’t enjoy the pizz because the crust was super soggy and super bland.
For the pizookie we got the cookies and cream. It was yummy. It had a brownie at the bottom with vanilla ice cream on top.
Also we tried their calamari, was not impress. It was super dry and brunt. And the mozzarella stickers where good. Perfectly fried. And super cheesy.
Service here could use some improvement. Drinks too forever to get refill. Whenever we needed something there where no waiter/​waitress to be seen.
Only thing I liked here was the pizookie.

Terrific place to dine at before heading out to a Charger game (if you are taking the trolley to go to the stadium). Great atmosphere, yummy food, and friendly service!
ATMOSPHERE:
Open seating around the upper bar area and patio instead of waiting on the guest list for a table in the lower dining area. Plus there are plenty of TVs in the open seating areas if you are a sports fan.
FOOD:
On a hot day, order the Watermelon and Feta Salad! With the sweetness of the watermelon and the saltiness of the feta cheese, this unique pairing compliments each other so well! So refreshingly delicious, I wouldn’t mind eating 3 – 4 servings of this salad!
Deep dish pizza here is legit. I’m not a deep dish pizza fan because there is too much crust and bread involved, but BJ’s version made me actually like theirs. The crust is golden and crisp, and the bread base is fluffy and light. I ordered the Gourmet Five Meat pizza (mini size) because I’m a meat lover pizza kind of gal. The mini portion will feed 1 – 2 people. My friend and I ate two slices each and were getting pretty full.
Have a small appetite? Try the Spinach Stuffed Mushrooms filled with BJ’s spinach and artichoke dip, feta cheese, red onions, Parmesan cheese and bread crumbs, drizzled with a zesty lemon pesto sauce. Nice little bites to snack on.
SERVICE:
Our server, Jennifer H, was super nice and friendly. She had given us her personal experience on the food we selected when she was taking our order. She lett us know we are in for a wonderful treat. And… she was right! The food was very tasty! She also came by frequently to make sure if we needed anything, checked on our food order (when we were waiting) and refilled our drinks. She provided excellent service. Thank you, my fellow Jen!
CONS:
1.) The menu is like a novel. A heavy book with so many pages of food and drink choices. It was overwhelming trying to figure out what to eat (pizza, sandwich, burger, pasta, specialty entrees, salads, and the list going on forever it seems). My friend had to take a few minutes to really figure out what we were hungry for.
2.) It took a bit of time to receive our food and drinks. Probably because the kitchen has so many different kinds of food to make for their customers. However, our server Jen was awesome proactively checking up on our order periodically without us having to ask.
FINAL THOUGHTS:
I think this is my new favorite pre-​gaming spot before I head over to Qualcomm stadium for an event or Charger game for some great tasty bites. But I’ll make sure to give a bit more time for eating so that we are not late to any events. ;)

Good food and venue!
Still always compare it the first BJ’s in SD that I went to in La Jolla (still there, but so small).
Glad to be able to enjoy the same great food, and have more space to enjoy with.
Good size bar and some really nice outdoor area, although when I ate here they weren’t using all the outdoor area, maybe on busier nights. Great central area of SD. Parking immediately outside the restaurant is not a large lot, but there’s plenty of parking throughout the rest of the strip mall.
I don’t think I’ve ever had anything I didn’t like here… wings, pizza, salad, soups and pazookie’s… all gooid!

I love deep dish pizza and I love breweries, so BJ’s seemed like a match made in heaven! Unfortunately the first two times I went here I left pretty disappointed. The pizza was thick, but it was also bland, soggy and seemed kind of old. The appetizer of avocado egg rolls, despite having fresh avocado, fell along the same lines. Something was off but I couldn’t place my finger on it. The next time I went was after a Charger’s game and decided to skip the pizza, ordering a chicken sandwich. Yet again, I got a lack of flavor and the chicken seemed kind of rubbery. The saving grace of the meal was the Pizookie, a fresh baked-​to-​order cookie that is topped with ice cream. It’s super indulgent and easily their best offering.
The PIzookie was tasty but what made the entrees so lifeless and boring? I finally learned the truth while mentioning my experiences to a friend that used to work at one. Nearly everything is FROZEN and reheated. Where some chain restaurants like the Cheesecake Factory may be gluttonous but prepare everything fresh, BJ’s pulls everything out of a bag and sticks most in a microwave. Very little is done on-​site and the flavor shows it. I’m definitely done ordering meals here, but craft beer and a freshly baked cookie may still do the trick during an occasional game.

BJs is definitely not what I remembered it to be. Went on Sunday at noon, such a beautiful day for some pasta and a pizookie.
The staff here was very nice and welcoming. What I love about this place was how thought out and greatly decorated this place is. The bar inside is phenomenally decorated and the vibe of both of the outdoor patios.
Patio 1: More of a lounge drinking spot
Patio 2: More of a nice outdoor dining experience with a huge fire pit in the middle
For appetizers I went with the pico de gallo pulled pork fries (I’m not sure if that’s even the name I’m just giving my best accurate description). It was delicious, and it was amazing. Probably one of the best load of fries that has ever crossed pass with my taste buds. Since that dish was so amazeballs I expected my Alfredo chicken pasta (which I’ve ordered here before) to be the icing on the cake. Wrong! It was an epic failure from that moment on. The pasta was so hard and uncooked. It was not even hot nor close to warm. The chicken tasted drier than my clothes when I leave it in the sun for 2 days. It was bland, and no matter how much salt/​pepper I tried to flavor it with it was just completely unappetizing.
If you are anyone, you will know that the pizookie was Gods gift to the world created here at Bjs. I love the trio! White choocolate macadamia nut, chocolate chip and cookies and cream. Unfortunately for me, I took a bite of each one and it tasted like complete soup. The top of the cookie was baked lightly but the inside was just soupy. I’m not a raw cookie type of gal but when you mix that with heat and all you get is a spoonful of chocolate chip soup it completely changes you. Management was nice enough to make a new one.
5 stars for the service, 2 stars for the food.