ARI Mechanical

My air conditioning had been out for four days, but i had to wait for the weekend to have it fixed. initially i had an appointment with a different company; they came out, said the unit had to be replaced and though a new unit was available, the technician told me he had no time (this was at 10:00am). he made no attempt to call his company to see if there were any other technicians available either. I paid him his $ 49 for basically confirming what i already knew. Meanwhile the temperature in my house was at 90 … it was still early in the day so it wasn’t too hot.
I immediately started calling every Air conditioning company i could fine online to see who would replace my unit that same day. Nelson at A. R, I was one of the people I talked to. He was exceptionally nice and as accommodating as could be, He called me back in less than 10 minutes to inform me that he had the unit i needed and his technician Cody would be there by 1:00 PM.
Cody came over with a new unit and as he was working I asked him a dozen questions which he answered. He was professional, quick to do the job and cleaned up after himself,
If you need heating /​air conditioning service, I would recommend you call A.R.I., these folks are not only good at what they do, offer competitive prices, but are also wonderful people. Hoping I will not need any heating service, but if i do, these are the folks I will be calling.
Cody and Nelson thank you!!!
Roya K

Nelson from ARI just happened to walk into our business tonight shortly after a major piece of equipment broke down. I was out searching for parts and he told my husband he could come in the morning, a Sunday to boot, and bring us the part we needed. My search was futile so I called when I got back, thanked him for coming in and told he we would take him up on his offer. I was just looking online to see what it would cost to replace the unit and Nelson just pulled up. He wasn’t here two minutes and had it up and running. You can’t find customer service like this anymore. We are so thankful we have him to take care of our restaurant equipment. He gave up precious time with his family tonight to take care of us! Thank you, Nelson, We really do appreciate you!