Bloom

Worst customer service ever, I went there the other day and I saw a sign saying it was buy one get the other 50% off so I started grabbing more than I was expecting to buy when I got to the register to pay she didn’t give me the discount when I ask her about it she say the sale ended yesterday and I told her there was a sign in the store so she walk away and took the sign off. I ask her to honor the discount because the sign was still there and she said no. I ask her to call the manager and she said she wasn’t there so I told her to called over the phone and when she gave me the phone to talk to the manager. the manager didn’t speak English? I was so disappointed and am never going back apparently they don’t know what customer service is.

Sign above jackets said «buy 1 get 1 50% off» I even asked the sales lady if the jackets in my hands were part of the sale and she said yes, if it’s from those racks, which they were. When I went to pay she says «about those jackets, my manager said the sale ended yesterday». What?!? The sign was up and I even asked to make sure.

I was going to say this place is alright, until TODAY. I checked my bank account (thank God I did!) and I saw that they «accidently» charged me THREE (YES THREE!!) times for my purchase!!! Seriously? Who does that?
Honestly, I’m not really surprised since it’s all highschool workers (?) there who are scanning my purchases and whatnot while talking/​turning around and mingling with their friends. Rude much?
I pretty much came in because there was a buy one get one 50% deal and found a great leather jacket. Other than that, I’d just go a few stores down to Forever for more variety.
Sigh…what a hassle. Now I have to go and complain… and they probably won’t even know what to do about it.
Bloom.more like DOOM.

Forget about customer service because you aren’t going to find it here. Expect to be unacknowledged, disrespected and unappreciated. I know, what the hell kind of shopping experience is that? Well, with stores like these that’s sorta always in part of the package.
Horrendous customer service doesn’t keep me from coming back every now and then. I would never buy everyday clothes here because the quality is a piece of crap; I come here to get last minute dresses. If you look real hard, you can find a couple of hot dresses for a night out in town or clubbing. Like I said, the quality is a piece of crap but if the clothes are cute and cheap… why not? Not unless you are trying to find something that’s going to last you another two or three years.
Bloom is definitely not one of my favorite places to shop but if they have what I’m looking for, I will make the trip.

The good: you can find fun, cute, different clothes here for super cheap. Good stuff for clubbing and some interesting party dresses. Good selection of t-​shirts and nondescript junk I can get to wear for work (yay for my company’s dress code).
The bad: the return policy SUCKS. Like, everything is basically final sale. If you have the amazing fortune to find an item that’s NOT final sale, don’t think you hit the jackpot — if you do decide to return it, you only have 14 days and you get store credit only. So try that shit on! Speaking of trying on… holy disgusting fitting rooms batman!!! Dirty dirty dirty. Don’t touch those floors with bare feet; you’ll get Ebola or something.
The mediocre: clothes aren’t the best quality. Good for temporary holdovers, but don’t expect it to last very long. Employees are apathetic and appear annoyed. Yes I realize I’m in my 30s but goddamnit I can buy a hoochie dress if I want to! Young whippersnappers…

It’s a hit or miss in here. I can’t really bash this place for it’s clothing or customer service because well I come here to find those last minute pieces that I didn’t have time for an outfit for. So I’m not tripping off the quality or the service. There’s always going to be places where younger age groups are employed, and some small businesses customer service isn’t as important as selling their products.
The clothing here is slightly higher quality than Joopa, but probably the same as Forever21. Prices are good so I can’t complain. I don’t have a problem with their return policy because I’m usually about to wear it or pack it in a suitcase right away. So give it a try, but inspect your clothing thoroughly, better yet try it on.

I was at this store the other day just browsing. Not my kind of clothing store because nothing appears appealing at all, the clothes are made of cheap fabric and the colors are either way too dull or way too bright. Most of these clothes are generic, teeny-​bopper-​ish, and nasty old ladies trying to look young type of clothes.
I wasn’t sure who were workers and who were customers. They all just blended in. Like most of the reviews, the staff provide poor customer service, no smiles, no greets, no friendliness. HOW SAD! HOW did they get the damn job? And the workers can’t dress for shiznits! I was so annoyed. I think I had noticed one of the workers flirting with some guy on the floor. WTFEEZY?! super unprofessional. I could have gotten away with shoplifting but most of the items on the floor were not shoplifting worthy.
I was rung up and I asked the sales rep if she knew where there was a WellsFargo atm and she muttered, «I don’t know» in such an unfriendly and unwelcoming tone of voice! I thought she was going to engage me in a conversation but the fob didn’t.
I used to work in retail and never a time I acted like a snob.
This store sucks for their clothes, poor customer service. The only thing they’re good at is keeping the store organized.

This store carries some gaudy looking clothes, but there are times when there is something very cute. The people that work here are not the friendliest people. They will do their job, but aren’t friendly.
There was a time when I was changing and one of the workers opened the door on me without even knocking. She closed the door without saying anything or apologizing.
One time there was a dress that I wanted, but it was clearly returned because I noticed that it had a stain and smelled. It was the last in its size.

At first glance, this store looks nice and spacious and all the clothes are neatly hung. The clothes are cute and appealing, but not quality made or meant to last. In addition, there is no sense of customer service at all. Upon walking in, none of the sales people acknowledged any of the shoppers’ presence. I went with my sister to go return a sundress that we had bought a few days ago. When we were at the register, a middle aged Korean lady looked at the receipt & dress, without so much as a greeting, she proceeded to rudely say ALL DRESSES ARE FINAL RETURNS. Then she tossed the receipt down and told us to look at the return policy.
TRUE. The exchange and return policy did say all dresses are final sale. IN ADDITION to all party clothes, undergarments, belts, accessories, etc. After viewing the list, it makes virtually any purchase from the store non exchangeable or non refundable. Might as well not have a refund/​exchange policy if that’s the case. Overall, I would NOT recommend anyone to go shop here if they’re not looking for their day to be ruined by horrible customer service and non returnable purchases.

Life is way too short to shop or even consider stepping foot in this cold cruel atmosphere.
This is the second consecutive cheap poor quality clothing store that has failed in ways one will never imagine is possible. The workers, and most importantly the owner, are disrespectful zombies with no form of communication skills. Please be grateful if they even acknowledge your presence. Last and most importantly, they have a «14 day return/​exchange policy», BUT evening dresses, clothes, acessories, handbags, dresses, BLAH BLAH BLAH are final sale. Overall, they should not have a return/​exchange policy because you can’t return or exchange anything.
Trust me, DO NOT WASTE YOUR TIME OR HARD EARNED MONEY HERE\, where customer service is nonexistent and the merchandises never fail to dissappoint.

I come here for dresses/​clubbing clothes. I hardly look at the other half of the store where they have the teeny booper clothes.
Even with the dress section, there’s not that much to pick from. Fitting room line is usually a bit of a wait. There’s no lock on the door so anyone can just open the door. I’ve seen the attendant accidentally opened rooms with people inside before. Workers are non-​friendly; no smiles; no greetings — like yesterday. I was the next in line with one item and there was fitting room ready. Usually the attendant will ask you how many items or confirm the number of items with you. The attendant just took a number, opened the door, and was waiting for me to go in. No communication at all. How was I suppose to know that I was to follow her?
Whatever you decide to buy, be sure you really, absolutely want the item because their return/​exchange policy sucks. There’s no refund and exchanges or store credit for items with original receipt and price tag — within 14 days of purchase.
I would prefer to shop at other «teeny-​booper» stores (Forever 21, Wet Seal, etc) because it’s cheaper and a much more friendly shopping environment but Bloom usually has some appealing dresses that makes me go in.

This was my first time visiting this store and won’t be coming back to it. I thought this place would be a pretty good place to invest some time to see what this store had to offer in clothes. One star for the variety and another for at least trying to appeal to the younger/​clubbing generation. This store is for the teeny bopper/​trying really hard to look sexy at a club group.. I’d rather go to forever 21 (at least the quality is a level higher than Bloom). A good majority of the clothing is made in China and i’m not okay with that. I need something a little more sophisticated and less junky.

Bloom is a korean owned store. The owner is a korean lady who acts like she is the manager and not the owner! The employees are mixed, the turn over rate doesn’t seem bad, considering I see the same people working there for quite some time.
I’ve been shopping there for my clubbing clothes and sometimes work appropriate clothes as well. The quality of their items is of course on the lower-​end. For the prices you pay for these items, it’s only reasonable to say, you get what you pay for.
If you’re looking for inexpensive, decent clothes to wear out to the club, girls night, bacholorette party or special occasion type thing (only if you’re gonna wear this once or couple times) then this is the right place to search for your items!
Don’t go on a friday, Sat or Sun! Parking is not only bad on weekends, you can hardly find sizes, you’re crowding with a billion people, and all the good items get snagged since they don’t have alot of inventory! Go on a Tues, or Weds and you’ll find some hot merchandise!
Overall, It’s a decent place to shop if you’re on a budget, a teen trying to find some trendy clothes, or if you’re a middle aged women who is obsessed with wearing junior clothes because you think you still got it, then this is the place to look!

This place isn’t all that bad. They do have some decent prices on their clothes. I like that this place is much more organized than Forever 21. The return policy sucks, but if you’re 100% positive that you want that item then get it, otherwise think about it while browsing around the mall.

This place smells like urine was used to mop the floors. Their clothes smell like urine also. (not exaggerating)

You may ask … what does a guy have to do with a ladies clothing store that he has to comment on it? Well basically my GF bought some clothes from here … but because of their really shady exchange policy … I am afraid it will be very hard for both of us to come back …
so my gf bought a sweater jacket type of clothing … and decided she needed something one size larger than what she thought she would need. She also realized that they do not have the size she wants in this store, so we gave the Hayward store a try. When we got there, we got the jacket with the size we wanted, and walked up to the cashier, only to find out that they only honor SAME STORE exchange, which was never mentioned on their receipt or policy print out on anywhere, so we had to come back to this store to try to get store credit …
When we were back here, we first made sure that we could get store credit with no strings attached. Again, store credits are only to be used in the SAME STORE, so my gf started to look for something she could buy. Then we went back again to make our purchase based on our store credit, only to be told that because our difference is less than $ 10, no store credit will be given on the difference. Again, this was not posted anywhere on the store policy.
i think if i’d knew we had to go through all these trouble just to make sure we are happy with what we got, I don’t think I even will start buying stuff there … at the least … tell us that you cannot return or use store credit at DIFFERENT STORES so we don’t have to run around the bay like idiots … thank you.

I will never go in here EVER again.
Why? ’cause it’s a waste of minutes of my life. T_​_​_​T
I came in twice found nothing. It has a very wide section BUT if you don’t like hot pink, lime green, and slutty clothing. I think you shouldn’t come in here. Jackets I guess are a go for. The only think that I saw that looked «nice» and not «sluttish» was the jeans. YES JEANS. Jean’s are never slutty! :D But their jean material is so crappy I would never wear them to last. & the last time I was in there, there was nobody in there, beside the worker. She was packing the scarf onto the rack if you wanna call it. And like I wanted to see one and she quickly looked at me as if I had GERMS. GREAT. I was clean, I take showers ya’ know? Music, I listen to my own I don’t need to listen to yours. (: My advise, don’t go unless you are forced and if you’re forced make a trade, go in IF and only IF you get free surf city!

Well Bloom is a good cheapy store alternative. I mean I can spend more on my nails than a dress here. And they are actually flattering.
Granted some material pills easily, but the clothes they sell here are hot enough that after a few washes they’re probably not as stylish anyway. I mean like $ 25 for a cotton minidress that doesnt make me look pregnant, when Im not, is cool. I wish for some of the designs they have they didnt choose ugly fabric.
Also what they sell are good clubbing clothes. Shut up. I am 30 and I still love it for dancing. Its probably why Im not married and all that or maybe its because I have the tatas to wear cheap clothes in bright colors and look fabulous. Speaking of which they play club music at almost club volume in the store — stop it. And I mean you cant just wear the same shit all the time — freaking facebook and myspace and I am wearing the same shit here, here and there.
Someone once asked me why half of all sf girls wear jeans and a black top to go out. Its because they don’t shop at bloom. Which I like because no one knows where I got my outfit. Lots of people gets the cheap stuff at Forever or H&M. Happy shopping.

It has cute stuff, I’ll give it that. But it’s all crap.
I bought a shirt today. It was really cute and slimming. Once I got it home I looked at it and noticed FOUR places where the stitching had come undone. I need to sew it up before the whole thing comes apart.
And my friend was telling me about how she bought a shirt from there. Before she purchased it, however, she asked if she should wash it seperate from other clothes. The woman assured her that it was fine to wash with like colors. I guess she was wrong, because it ruined a bunch of her stuff. When she was complaining to that same woman about her advice, the lady just smiled and laughed… then walked away.
Never shop at this store. The no refunds/​no exchange policy is bullshit.

Yes! Another one of those cheap mall clothing stores! It’s been hit-​and-​miss with Bloom. One day, I scored a super comfy jacket that I wear everyday, the next they have a piece of super sparkly top that screams stripper displayed on the door buster table.
A good alternative to Forever 21.