Wilks Air Conditioning & Heating

Exceeded all expectations! Easy to schedule appt. Next day actually. They met the appt and even called before they left so I knew they were on way. Price seemed fair. Very nice employees. Would recommend.

OK, so I research a bit and like what I found about Wilks (strong ratings, family company, free estimate). Emailed on Sunday looking to confirm they did duct cleaning. Within 30 minutes heard back from Patrick Wilks online set up appt for Wednesday at 11:00. At 10:50 Patrick calls to say he’ll be here in 10 minutes. He was here in 10 minutes.
Long story short, Patrick told me not only did I not need a cleaning ($ 1,100) but they would recommend against it because of the age of my house they might make things worse. Then he explained how I could resolve the problem myself or have them do it. Then explained what I needed to do and what products to use to do it.
Folks, most tradesman don’t make a living advising you you don’t need their services. Patrick on the other hand told a potential customer how to DIY. A great teacher and an honest person. Patrick didn’t sell me a drill he taught me how to make a hole.
If there was a 5 star rating system here I’d rate Wilks a 10.
Thanks for helping a skeptical curmudgeon have a bit more faith in the trades.

I’ve been using this company for 4 years. They’re always pleasant when I call and make an appointment for the routine service on my A /​C unit. They always call before they arrive and they use hospital cover shoes to enter the home. I use them twice a year for fall/​winter and spring/​summer. In the fall they’ll give you a calendar with the reminder months you need to get your A/​C serviced. The A/​C service men are always nice and polite.

Great service. Very honest. People from Church recommended Wilks to me years ago. He installed my AC. He gave me the best cuote and the AC is working great for years.
Note: don’t wait until the weather is hot to give your AC service. Wilks gets very busy.

Our A/​C went out late yesterday afternoon and we didn’t notice until later in the evening. We found Wilks on Unilocal this morning and based on the reviews we decided to try them. The appt was set for 2 to 4 o’clock and Keith Wilks called shortly before arriving at 2 o’clock. Keith was very PROFESSIONAL, FRIENDLY and KNOWLEDGEABLE. He repaired our outside unit and checked the blower upstairs. He answered all of our questions and then some. We could not have asked for a more pleasant service call or business transaction. We Highly recommend Wilks Air Conditioning & Heating! Would give them 6 stars if possible! Thank you Keith! :)
It’s hard to find GREAT SERVICE from start to finish, but we found it HERE!

Wilks installed a Ruud system in my house by previous owners in 1987. Pretty sure they had it serviced every year until I moved in in 2001. I have had them service the unit every year since then.
Just had my semiannual checkup today, and thought about Unilocal.Although they only have two prior reviews, the 5– star reviews are spot on. I was scheduled for the 4 – 6 appointment window. The tech called at 4:30 and said he was 20 minutes out. Love that touch (can you hear me TWC/​U-​Verse?).
The tech did a full inspection inside the house including blowing out the drain pipe, checked refrigeration level and cleaned the outside unit with a good wash. 89 bucks out the door. I’m a happy camper.
I’ll add one additional experience from 3 years ago. My outside unit quit working. The compressor would kick in, but the fan would quit working after a couple minutes. Techs came out and replaced the fan motor and the system worked for exactly 1 day.
I called them back that next day and they dispatched an hour later. After running more in depth diagnostics using a meter, they found the root cause to be the capacitor. Since my old fan motor was still on hand, they put my old fan motor back in, replaced the capacitor, refunded the price difference AND didn’t charge me an additional service fee. Who does that anymore?
Three years on, fan motor, capacitor and zero freon leak unit, installed in 1987, is working like a champ.

We have used Wilk’s Air Conditioning for about 10 years. They are great every time they check our unit or do any work needed. Last April, we had a new unit installed. Patrick was very helpful in helping us decide on the right unit. We have been very happy with it. The guys who installed the unit were the best. We also had new duct work installed. It was a great job done by true professionals.
You won’t go wrong with Wilk’s. We will continue to use them and highly recommend them.

Began using Wilks four years ago upon our real estate agents suggestion. They replaced our very old air ducts and have done fall and spring preventive maintenance on our systems. They have caught several safety issues (including a gas leak!) on our system and made repairs. They have made good on any issues we have found. This is an honest, family run business.