Wag N Tails Pet Resort & Salon

I took my dog, Molly there. She is a rescue dog with special needs. She freaks out during vet visits. She shakes, she can’t control her bowel movements. It is really hard to see her in this condition. She is a cocker spaniel that needs frequent grooming. I was trimming her myself, as she has extreme anxiety going to groomers. She has anti-​anxiety medication, but I will not give it to her due to side effects. I saw this groomers (Wag-​N-​Tails) online. It had okay reviews so I decided to try. I needed her trimmed and her nails clipped. I called first. The lady that answered the phone was very nice and patient. She said they would take really good care of her and gave me an appointment. I showed up with Molly. Molly was a wreck! She was shaking horribly. It is so hard to see her like that, but I needed her nails trimmed and her hair cut. Molly was in my arms, shaking when I walked in. The lady at the counter greeted me and talked to Molly. She was so sweet. She called the groomer from the back (Sarah) and she came out. Sarah was so good with Molly. She petted her, she said what a beautiful dog she was, she reassured me everything would be fine, etc. I was very concerned that Molly would just be awful. Finally, after many reassurances from the lady at the front and Sarah, I let Molly go. Several hours later I got a call from the lady at the front counter. I immediately thought that Molly had been too hard to handle and they needed me to come her up. NO! The lady informed me that Molly had done GREAT and that she was ready to be picked up. Great!!! I had NEVER heard those words about Molly from am groomer before. I went to pick her up. They brought her from the back and SHE LOOKED AWESOME!!! Her nails were trimmed, her hair cut was EXACTLY PERFECT!!! And the best part of all? Although that was a year ago, EVERY time I say to Molly, «Do you want to go see Sarah?» she wags her tail ready to go. She still HATES her vet, but I have found a groomer for LIFE! Everyone there is so sweet. I was very nervous, and yet my experience was phenomenal! And better then that, Molly had a great experience. In the end, if you are looking for a groomer who puts your dog’s comfort above everything else, look no further! This place is exactly what you have been looking for!

Great service! Not only was she flexible, able to get my dog in on the same day that I called but she was also super understanding when I explained all my dog’s «quirks». My dog left smelling great, looking great, and even was given a pretty bandana and baggie of treats. I would definitely recommend this place.

My dog can be… difficult…when he’s out of his element. I can’t have pet sitters come to the apartment because he doesn’t let strangers into the house. He hates anything that resembles the vet’s office and has to be sedated while he’s there. I can’t even take him to the groomers because they’re right next to the vet. But he does GREAT when he’s left with friends of mine at their places; however, I can’t always impose on my friends!
I researched all of the area boarding kennels for several weeks and although there was little online about Wag N Tails, what was there was positive and the rates were very reasonable so I dropped in to check out the place. The little dogs were out having play time and the woman (whose name I can’t remember!!) was very helpful in showing me around and answering all of my questions.
I was hesitant at first after seeing that all of the kennels are indoor, as most of the other places have indoor/​outdoor runs, but then thought, «hey it’s HOT in Texas!» The kennels are basic — bed, water, bowl, a little running around space. There aren’t many kennels so I imagine if it’s a holiday/​busy weekend you have to book early! But on the plus side, it allows the animals to get lots of individual attention. After the mini-​tour and Q&A, I took home the forms and made a reservation for the following weekend.
When I dropped Brutus off with his ziploc baggie of food, he freaked out as they were walking him towards the back, with all of the other dogs barking and making noise. I’m sure he thought he was going to the vet! I called the following morning to check in on him, informing the person who answered the phone that it was his (and my!) first time boarding and they reassured me that he was doing great and there had been no problems with him. When I came to pick him up, a young man went to the back to bring him out and he ran straight for the other man working in the front and jumped all over him! He didn’t even notice me at first — he was too busy wanting to play! I take that as a fantastic sign! They let me know he’d just been fed and walked and that he’d done great while there. Wag N Tails is where I’ll be taking my dog every time I need to board him!