Sprint Store By Capitol Wireless

Bad customer serivce, lied too me about my plan, they are very rude, i always go to that store and since they have different people im not going back ever, they need to fix their attuited, i refer yall not to go to that place at all, they take it as a joke, they dont take their customers serious, bad place to go and buy or fix your phone!!!

Great, great customer service. All staff very friendly. Ramiro was my sales person. He spent time explaining new options of getting a better plan and the best phone.
Highly recommend this location. 100% much better than de Zavala or 410 location.

My guy had to get a new phone, and had to upgrade his memory card at the same time. Now I know that this takes a very long time, but we ended up going when I was having a major raging migraine. I stayed in the car, but as I was watching thru the window, they seemed friendly enough towards my guy. I guess this is a new shop that has more updated technology to fix and upgrade phones then their counterparts around town. I would definately go back there at another time. They took care of my guy the best they could, and once I got to the point I had to go in and tell him that I was at a get me home now critical point, they hurried up and had him out in less then 5 minutes.

I visited this store mid-​August with my bestie while I was on vacation. There were only 2 reps working, but their customer service was awesome!!! Of course I’ve forgotten both the young lady & gentleman’s names by now, but they were extremely knowledgeable about the newest phones and the hot spot plans (which is what my best friend was shopping for). We ended up spending a good half hour or so in the store talking to the reps about phones and families. LOL
I learned all about the newest Samsung Galaxy on the market: the S3 had just come out. My bestie got a great deal on her hot spot plan & was stoked that she’ll be able to connect to her laptop from anywhere to do homework for her online classes. As someone who tends to stay connected regardless of location, I was also relieved to be able to have wifi access @ my home away from home during my vacay stay.
It’s always nice to get exceptional service, especially @ a cell phone company. If I’m ever in town again, I plan to visit this location for all of my Sprint cellular needs.