San Antonio’s Slender Solution & Spa

Ugh. Disappointment would be the one word I’d give them. I went in for a eyelash perm & tint. It turned out fabulous! WAAAAY better than I expected until day 3. It was at this point I had little to no color on my bottom lashes & the curl was already falling. I contacted Ss and was advised to take n send them pictures of my lashes. I was leaving for vacation & simply had no time to do that. Once I returned from my vacation I contacted SS again requesting another appointment. I never heard back from them. A month passes, I think ok benefit of the doubt, ill contact them again. Again weeks later, no response. Sigh. So now I ask a friend to email them & request the same services to see if I am being ignored or what. Within 4 hours she had a detailed email outlining everything about the procedure, when they had available appointments, etc. frustrating to say the least. Here I was willing to pay this place AGAIN & give them another chance and this is the «service» I was given. I have contacted & made an appointment with a competitor, I suggest you do the same. Save yourself the disappointment, time & money.

I bought the rapid burn package and I only saw the nurse once. The receptionist gave me my shots. Scary, right? The second time I showed up they were out of the shot medication. They extended my four weeks for that. Then I show up the third week and there’s no nurse and random looking people at the desk because the regular staff walked out. Wth!!! Very unprofessionally run. Lost 14 lbs in three weeks but because I’m working out and not eating. I’m still waiting for the nurse to come and give me my shot. Lousy customer service!

This place is awful! They are money hungry and don’t care about YOU, they concentrate on getting you to purchase what they offer.