Holiday Limo

Don’t bother. Terribly run and no customer service skills or business savvy. We had reservations well in advance. When limo was ½hr late, we called. They couldn’t get in touch with the driver, so they said «we should just cancel.» Twenty mins into our drive to our evening, the driver called to tell us he was in front of our house. We explained he was an hour late and we’d already left and he said he didn’t know why since «he’d been up the road the whole time.» We called the office to let them know their driver wasn’t hurt (their stated concern), and they said «he must have dozed off and forgotten to show up.» No offers to make things right with us or keep our business, just a half-​apology. Everything about working with them was unpleasant. When we called the restaurant where we had reservations, the restaurant staff didn’t even blink at the change because «they hear this a lot.» Maybe the restaurant should remove this crappy company from their recommended list. Ugh. Just found out they still charged us for their crappy non-​service. Don’t use this company unless you need drama and hassle.

Limo was for 4 hours… home to dinner and return. Driver was nice, but filled the limo with gas on the way home. Trash was in the back of limo and only a few waters and 2