H-E-B

Not really the best HEB I’ve been to. The lines are long and the staff is friendly enough. Steer clear of the bakery area. They are not on top of their game. They pretend like they don’t see you or hear you asking for help. I’m not quite sure why. The meat dept is just as bad. I would have given them at least 4 stars because, after all, they are HEB… But I can’t stand being ignored.

I really like this H-​E-​B because of how big it is and the huge selection it has. Another plus to this store is that it has a Generations credit union inside which whom I bank with. Everytime I Coke in there’s a sample station in every corner with new recipes or new products to try. Employees are always friendly and professional. However I will give you a fair warning about the parking, it is very small and during rush hour times can be very high congested traffic. It is very small. Thankfully there’s a light to exit without any hassle.

Love! Love! Love this place! Shop here all the time. Very friendly! Always find what I’m looking for and more! Check out lines are fast and employees run around trying to get things done. Never had a problem. The produce department is always fresh when I shop. The produce guys always help me pick my peaches and nectarines.

Reasonable prices, great selection of various grocery items, friendly staff, well maintained facilities, and they seem to take good care of their employees. HEB has been doing things right for years now and continues to be my favorite source for all my produce needs.

Came by here yesterday to grab a quick lunch so I could go eat it in the park. Luckily I found a park to eat at in the King William District before, during and after it rained.
I was disappointed there was no bulk isle but… I’m spoiled by that as a resident of Austin. Unless they did have it and I missed it, which means HEB is missing out on consumers dollars there.
I was super excited by their sushi selection
FOund sushi that had no rice in it. It was a cucumber with fake crab and shrimp. It looked so great, but so did the tuna and avocado roll for $ 5.99. I enjoyed it thoroughly.
The key to eating sushi from HEB is to let it get closer to room temp = especially if you take it home and put it in the fridge, You can’t just take it out and start eating. Its too cold. you cant taste the flavors.

What a great selection of wines are available at this location. I’ve been looking for a particular Sangiovese found in the regions: Tuscany, Central Italy… a dry, semi-​sweet, or sweet red wine. I’ve not been able to find this particular wine (Stivali) which is not on the expense of scale but is great with pepperoni, sundried tomato, and basil Pizza. I would have rated this location 5 stars but the checkout line seem to be a little bit confusing and congested however this may have been the time of day 8 p.m. However, I will say that the exterior was very clean and the branding and exterior architecture was very welcoming.

I missed H-​E-​B! We don’t live near one in Dallas. It’s great to have a grocery store with inexpensive health foods. They have a pretty good selection of soy meats and produce, as well as soda and snacks. Can’t speak for much else, but it’s great for convenience !

Great grocery store. This location has EVERYTHING! Unlike other locations has more cheeses, more baby food, and a variety of vitamins the others don’t.

Meh!
It’s good that this place is open 24 hours a day. It’s well lit, and easy to access from I-​10. They sell gas on premises, which is usually quite competitive versus the other places across the highway.
They have the self-​checkout registers, and a cool sample machine near the doorway that gives you small bottles of shampoo and such for a buck.
The produce is generally lacking. So is their pre-​made sandwiches and snacks and such. They’ve got a pretty good sized meat area, and a bakery in store. There’s a large ‘ethnic’ food section, which is fun to look through.
I’m just never amazed by this place. The parking lot in on a hill, and I often wonder about shopping carts flying into traffic. You gotta watch it!

Pluses:
1. Open 24 Hours
2. Self Checkouts
3. Clean
4. Decent produce
5. They don’t refrigerate the Kraft Parmesan Cheese (I am looking at you, Fredericksburg and Hildebrand HEB!) which means you don’t have to find a spot in the fridge for it when you get home!
6. Carries Chocolate Silk Jif Peanut Butter
7. Aisles are better organized. I can buy onions then ground beef and steaks, then sodas, frozen foods, and juices within the first 3 – 4 aisles.
8. Restrooms are conveniently located in the store
Minuses:
1. Doesn’t carry Red Baron Deep Dish mini pepperoni pizzas (The Fredericksburg and Hildebrand store does)
2. Doesn’t carry Dales Steak Seasoning
3. Doesn’t carry Hormel Natural Choice Uncured Pepperoni, but sells their house brand.
4. Try to avoid on the weekends, people like to be too much in a rush, and/​or block aisles.
This is my HEB, Fredericksburg and Hildebrand is back up for now.

The store is 24hrs and there is a fuel station on property. Really like all the self checkout lanes, goes so much faster when you want to run in-​run out. I also like the wine and beer section, lots of variety and isn’t costly. Produce section is well equipped with lots of bags, ties and scales. It’s crazy when you want to buy something by the pound and can’t find a scale, but that’s not the case at this store. The staff is always friendly, but it is hard to find help sometimes. For me I don’t always need help so it doesn’t really matter. All in all, I like this store and will be back.

Parking is horrible because there is not a lot of spaces. This HEB is open 24 hours which is convenient. The store is very clean and lots of friendly staff. Its a big heb and lots of selection but not laid out right. It doesn’t make sense. You do a lot of back tracking of your looking for things. For example not all the dairy is together. Not all the meat are together. Not all frozen food is together. Spread out. But since it’s clean and friendly and there is always cashiers open its our grocery store. I gave it 4 stars not because of the service but because it’s not an easy trip in.

HEB is not bad. It feels like a cheap walmart. They offer a large variety of selections. Prices are pretty cheap on some items. Especially baked goods.
Store is pretty big.

It’s an HEB. Nothing more, nothing less.
That being said, you can drive two minutes down I-​10W and go to a nicer one. This parking lot will give a stressful or tired person a stroke and worst and a miserable experience at best. I see an accident here every time I pick up groceries.
Go down the street… just a little bit.
If you can’t, it’s a solid grocery store enough once you’re inside.

PLEASE BRING ALBERT BACK!!!
Well, I gotta try.
This H-​E-​B used to be my favorite, if for nothing more than going in to chat with Albert, who retired after more than 30 (40? 50?) years with the company. Not anymore. Once they kicked Albert out, the store went downhill quicker than a greased sled. They completely redesigned the store from top to bottom. I used to know where everything was located… now I need a road map AND GPS. Then they decided to repaint, redecorate, and the store looks like total crud now. New registers (a plus) and a fresher look… well, I dunno. But since this store is the equivalent of the United Nations, I have to wrestle in the aisles with more non-​natives. It is in the Medical Center, where a lot of former residents from other lands, mostly India and the Middle East have moved. It just isn’t as pleasant a shopping experience anymore. Wife and I do more shopping at the Babcock/​Huebner location (which is brand new and replaced the older location), Sam’s Club and Fiesta (which has MUCH cheaper meat). And this H-​E-​B has started carrying that H-​E-​B Plus garbage, all of the non-​food crap that they want you to buy before your groceries. One good thing: they moved the pet food up nearer the front, which makes the kitties happy. Mom can zip in, get their treats and zip out without haggling with the foreigners too much.
But Albert would NOT have allowed this to happen. PLEASE BRING BACK ALBERT!!!

I shop at this HEB when I need to pop in and out for something. I’m not used to it and don’t know the organization that well, so only if I need ONE thing will I go in there. Otherwise, my 30 minute grocery shopping turns into a two hour unnecessary waltz around the store trying to find everything I need.
This store is huge to begin with. Probably the biggest H-​E-​B in the area (other than obviously most HEB Plus stores). Usually someone always standing near the entrance greeting which is unusual of H-E-B’s.
Employees are mostly nice, I’ve never had a bad situation with anyone. I actually recently went there to buy my mom a plant and on my way out, tripped and the plant broke — I took it back in right after I bought it and they replaced it for free, no hassles whatsoever.
Parking can be somewhat of a nightmare and this location can be horrible if you go around morning or afternoon peak-​times because of the people driving into the Medical Center off Wurzbach. Thankfully, they have a secured light over next to the gas station, which makes it easier for you to get out of. But keep that in mind!

This HEB is pretty much useless. I came here twice but left empty handed for both trips.
The first time, I came on a Saturday afternoon. Bad idea! The store was super crowded and only had one bad looking Chinese napa cabbage. I was so frustrated that I left immediately and went to the Alon market HEB. Guess what, they had more than 10 Chinese napa cabbages for me to choose from.
The second time, I came for some fresh strawberry. Bad idea! The strawberries they had were not fresh at all AND there were lots of fruit flies on the berries!!! Ewww!!! I was frustrated and left then went to the Alon market HEB again. Of course I got some big nice looking strawberries there!
Oh wurzbach and I-​10 HEB, you fail me every time. There is not going to be a third chance for you. Too bad you are on my way home but you and I will not see each other for a long long time except for when I get gas here. Two star is only b/​c you open ²⁴⁄₇. So once in a blue moon i might need you as a backup. Ok, but for now BYE!!!

Going to a grocery store in Texas always reminds me that there are so many products we on the east coast are missing out on. Most of them I wouldn’t eat anyway (Chocolate Frosted Flakes??) but a lot I’d love to try if I could on a daily basis.
H-​E-​B is a San Antonio staple with helpful employees who are more than willing to go above and beyond to help out customers. We were looking for YoBaby yogurt for my niece and nephew and the person we asked was more than willing to go in the back to check, even if that meant stopping what he was doing to do so.
I love H-​E-​B and am glad it’s really the only option for grocery shopping in the area. (not really, but close to it).

I officially cannot stand this location. It is most unfortunate that this location services a large area, because it is always crammed full of people, thus creating a miserable shopping experience. And it doesn’t matter what time of day it is. Unless I set my alarm clock to try and get there in the wee morning hours. Any reasonable time of day you will find it bustling…11 o’clock at night — there are still cart-​fulls of screaming children. The aisles are usually blocked with people and I have to repeatedly say «Pardon me» to even get anyone to step aside for me. It’s not really their fault… but it turns a simple shopping trip into this huge thing, because it takes 2 hours just to find and get what I need whilst winding through people.
On top of that, the customer service is very poor. 9 times out of 10, if I don’t greet the cashier first they don’t say anything to me at all. At the end of the transaction, when I thank them I am reciprocated with silence every single time. And this goes for the people at the customer service counter as well when I have purchased money orders. I absolutely dread when I have to go grocery shopping because if I don’t choose this location I will have to drive much further just to reach another grocery store, as this is the closest to me. I –strangely– never feel like turning a grocery run into a several-​hour excursion. Then I end up annoyed when I feel compelled to make a 40+ minute round-​trip drive to go somewhere else solely to avoid going here. (At least 20 minutes each way, as this store is pushing 15 minutes from me.) Ugh. Now I feel like I’m in a bad mood after enduring yet another trip here today.

I come here to do my weekly grocery shopping. This HEB is just like any other HEB store with its offerings of fresh produce, tortillas, and decent wine/​cheese selection. However, one thing they continually lack is pita bread. But they do carry my favorite Greek yogurt, Fage, at cheaper prices than Central Market or Sprouts.
The reason I’m giving this location three stars though is due to an incident two weeks ago. After arriving home from a shopping trip, I realized my purchased goat cheese was missing. I called the store to inform them, and they did not even offer an apology except to say that they had forgotten to pack it and it would be waiting for me when I got back. I went through two people on the phone, and both speakers’ tones were not in the slightest apologetic; in fact they came off as flippant and callous.
Unfortunately this is the closest grocery store to my apartment, so I will keep coming here despite the lackluster customer service I’ve experienced.