H&R Auto Motors

Spent 4 days trying to get car… finally got one… needed repair. Told us it would take a few hours… took car in … They took it to dealer and we are without a car again. Since they already sold us the piece of shit they can’t be bothered to ml help us get to work or home… Monthly payment is over 400 and we are without car. Never deal with this place again… grrrrrrrr

***THESE GUYS GIVE USED CAR SALES A BAD NAME***
AVOID DEALING w/​ANY related H&R Auto Motors location/​business in San Antonio/​New Braunfels area!!!
–Was lured to dealership (literally 150+ miles round trip) for a vehicle which was advertised at a location 30 – 40 miles closer than where the vehicle actually was (several locations in SA & one in NB), when we arrived, waited almost an hour for them to find and then DRIVE TO PICK UP the vehicle.
–We called in advance– discussed that the price was very high compared to others available in the market– was told it was due to the condition & package on vehicle.
–When they FINALLY brought us the vehicle, *EVERY SINGLE PANEL/​DOOR/​BUMPER/​HOOD/​FENDER* had damage on it. Paint missing, scrapes, chips, dents from collisions. These people refused to lower the price even $ 500, when the vehicle was priced ~$ 2K more than others (same year, make, model) around.
–The unit allegedly had only 37K miles, there was RUST in the engine, pieces to the car missing, and it had obviously been in more than a few fender benders.
This is the best part:
–Our salesman Andy told us we were «overreacting and needed to calm down» about the amount of damage and that it was «still a great deal». He spoke to us as if we were some friends of his from down the street, not with any tone of professionalism or customer service.
–They also lied to us about how much they paid for the vehicle, several times. Our entire experience was unprofessionally handled, by lackluster ‘sales’ staff, an aloof, defiant and LYING finance manager and subsequently, they did not, nor will they ever, sell us a car.