Edans Med Spa

Take your money and run! Go anywhere but here !!! If you got a Groupon see if you can get a refund before your Botox service. First, I would like to say that I have gotten Botox before (3 other times – 20 units, at different locations) and Botox has been wonderful and has always worked at paralyzing my forehead muscle to where I can no longer make the horizontal lines. I hardly have any wrinkles… I do it more for the preventive aspect. I finally decided to get botox again in over a year and a half and bought a Groupon for this place. The first thing that concerned me when I first walked into the patient room was that Edan/​Edith Finlayson (make sure you research her and do your background on her —I think she had a weekend course on Botox) had me lay down flat on my back before injecting. I am sure you can inject clients while they lay down, but in my past 3 experiences, the injectors have always had me sitting up (due to the way your facial skin/​muscles lay due to gravity) I didnt say anything, it just concerned me a little bit… thought it may be a new technique or something :|. She injected me with what she said was 20 units of botox… at one point she was pricking me in random spots all over my forehead (normally there is a pattern)…that was another concern… I started to become nervous. To make a long story short, it did nothing!!! Edan is either an unexperienced injector, the botox expired or was watered down. (she even said that other people use watered down botox, but her clinic doesnt… according to her) I wish I would have asked to see the product. As far as I know, it could have been some generic product/​filler from across the border… keeping her cost low) If you decide to get Botox at her location, I suggest you do your research. I would also like to add that I contacted her with my concerns… I mentioned that I would like some kind of resolution or a refund. In addition, I sent her pictures of how my forehead looks… she said «What you see is what you get with 20 units»…I even saved her text messages, where she said she would get lawyers if I post anything about her. She is very unprofessional if you are not pleased with your results and she does not care and POOF ! your money is gone with no results!!! Again,…do your research. The only reason I gave this place a 1 star is because I had to, and the young lady at the front desk seemed nice.

I went to Edans on a groupon and i am thankful I did. The staff was very friendly and professional and the owner herself did my Botox injection. She was very explanatory upbeat and over all really nice to talk to. I know they are busy as they have sold many groupons as as a salon owner myself I know how a person can get booked up really quick while still juggling daily schedules with lots of clients who are late cancel reschedule etc. Looking at other reviews other people should be more considerate when there are only on or two people performing services and schedules are tight. Also not everyone is a good candidate for Botox or other injectables and there may be contradictions going on that may prevent the service from working right. These things happen when working with human anatomy. Keep in mind They are a great business doing very good work and are professional and cordial.

I bought a living social for 20 units if botox because a client of mine recommended it after she had done the same and was thrilled with the results. I had great service and was felt very comfortable with the staff. I didn’t feel like they tried to up sell me and that they were honest about what would help me. My results are fantastic and I would def go again

I’m really shocked this place had any good reviews. I bought the botox Groupon about a year ago. Let me tell you complete wasted of money. The doctor that did the botox acted like she didn’t know what she was doing. She did a horrible job I still had the line between my eyebrows when I frowned. I called and complained and the receptionist stated that they don’t like doing botox around the muscles. Okay well I have gotten botox done several times before with doctor Kim finder and all the lines would be completely gone. Please don’t waste your money with this place go to a real dermatology office this is just a spa. And you definitely get what you pay for.

Groupon led me to Edans big mistake. When I arrived on time for my Botox appointment there was no one at the front desk. I waited approximately 10 minutes and I seriously considered leaving. The fear was this was not a sterile environment to receive injections. I purchased 25 units of botox. The technician stated I only needed 10 units during this visit. It was my understanding I could use the additional units at my next scheduled appointment. Edans automatically scheduled my 2^nd apt and then canceled the day of due to an emergency. When I rescheduled my apt I was told my additional units were no longer valid. When I questioned why was I told by Catherine I could use the additional units at a future apt the manager said she was tired of Groupon people trying to get free botox. I would stay far away. Besides the lack of customer service the standards are not medically acceptable.