Crumpets Restaurant & Bakery

I have not eaten here during lunch or brunch so I am addressing dinner. I went twice… both times I ordered Lamb. My friend ordered Veal the first time and Beef Tenderloin on the second visit.
Food:
If I were reviewing on the meat alone… this restaurant would get a solid four star rating. The meat was excellent and all four meat dishes were cooked perfectly. The meat sauce was a little salty for my taste (but that’s me). The first time I thought perhaps it had been reduced too much… however, it was exactly the same on the second visit. My guest felt the mushrooms in the Bordeaux Wine Sauce on her tenderloin looked and tasted like the mushrooms were canned. The vegetables (mashed potatoes, carrots, asparagus) were all good… however, on the second visit they were served warm while the meat on the same plate was hot.
The appetizer… «artichoke stuffed with goat cheese» was delicious on the first visit as it had been heated enough for the cheese to have melted into the artichoke… on the second visit this same appetizer was barely warm.
The salad was served at about room temperature and on the edge of being limp on both visits… while the various dessert cakes were served chilled. I had the Hazelnut and Chocolate Mousse Cake… had they not been chilled… they would have been more enjoyable as the flavor was good. I perfer a warmed cake and chilled salad.
Price:
Entrees vary from $ 17.00– $ 29.50 and for an additional $ 9.00 you can choose between salad or soup and get an appetizer and dessert as well. I had an expectation that the bread or dinner rolls served at this bakery/​restaurant would be a signature delight … the rolls served were better suited for an Italian styled meal. I had a groupon which reduced the price of the meal by 30%.
Service:
The service was good both time I was there. The waitress were friendly and engaged.
Atmosphere:
This is a house that was converted into a restaurant and it needs updating and a decorator. The vents are dirty. the pictures are a mish-​mash of misaligned and crooked frames. There is a huge poster of an eagle with a white background that makes the walls look dirty. This poster draws attention to the outdated swinging doors to the kitchen, but you can always eat on the patio surrounded by a natual environment of Oak Trees… which would be nice for a chatty lunch with a friend. (Don’t wear heels… the parking lot is gravel and my girlfriend broke her shoe the first time we were there… ouch!)
The prices… the atmosphere… the location … its a little conflictive and that’s probably why there are so many low ratings. For the prices… there are better choices… especially for a «special» evening. Would I go again? If I were in the area and had a groupon… Sure. I would like to try the Grand Marnier Crème Brûlée and the coffee was good.

Where to start. The restaurant looks like an old marina establishment. The salad tasted like the lettuce still had dirt on it. I ordered the lamb medium rare and it was over cooked. The mashed potatoes were instant and that vegetables were over cooked with no flavor. Very disappointing.

Ordered 2 Valentine’s baskets to be delivered between 8 – 9. Delivery got here at 9:34. All the food was piled in 1 basket, had the 2 roses and only 1 card with «Happy Vallentine» written on the wrong side. Coffee, omelet and eggs Benedict were lukewarm at best while the croissants were tough to chew. I understand that maybe you were running late and the food would not be hot but a phone call to let me know would have been nice and for $ 80, I should have gotten the 2 separate baskets that I ordered and the 2 cards that were suppose to have my personal Valentine’s Day message on them (with Valentine spelled correctly at least). My husband and daughter didn’t mind, and yes, it’s the thought that counts but on time delivery (or a curtesy call) and delivery of what I paid for is to be expected. I was so extremely disappointed.

The total reality of a dining experience has to do with what a restaurant claims for itself and what is delivers or doesn’t deliver. Today I went to Crumpets for Brunch on Sunday and took my daughter and two of my beloved grandchildren. We spent well over one hundred dollars. I have a long history with Crumpets and when it was in Alamo Heights it was one of my favorite restaurants. It has not only not improved with age. It has now deteriorated to the point that I consider it unacceptable. We were very polite and nice to the waitress and tipped her well. A product of abysmal management, her service was almost, but not quite as bad as her training. She said that the reason she stayed away was that we still had full plates. HELLO!!!
My sincere advice to Crumpets: get Robert Irvine to do a makeover for you on Restaurant Impossible. He’ll clean the place up, but that is not the makeover I have in mind. He’ll also makeover the management’s attitude, which is the real problem. He’ll have you get rid of the f — — - white tablecloths and napkins, get cost effective, deliver delicious FRESH food, and fill the place with a goldmine of hungry patrons who can enjoy the spectacular location dining on food that their families will cherish as a delicious memory the rest of their lives.

Had lunch here today. Looked nice when we walked in but empty. Only one table had people at it. We ordered our food which took a long time to get. Food was pretty good. Normal size portions and cooked the way we asked for it. The lunch special had dessert with it which was cake. Tasted good until we found the hair in it. T he waitress was very nice though and offers us a new dessert of our choosing. Would go back but only if I have a lot of time.

The location is attractive and the restaurant has potential. However, the animal lounging near the door and the somewhat dirty area it was doing it, gave us pause. The food had a feel of being frozen at some point and I get the feeling that the menu has not really changed since the 1990s. It’s time to bring Crumpets into the 21^st century

We went in exited to try a new place out. And we were disappointed. The inside is outdated reminds me of an old bed and breakfast.
The food was ok, nothing special that would bring me back. With the brunch you get one drink choice. And I had a mimosa. Which was okay could of used more champagne, but that’s just me. The server didn’t really ask me if I wanted another one. It’s like they don’t want to promote refills on mimosas. But I sure did ask for another.
We won’t be going back :(

ROACH! !
First of all, we made reservations for our anniversary and when we got there they sat us down and forgot about us for 15 minutes. We finally asked for some water and tea. Once we received our drinks, my wife began to prep her tea and when she was going to pick up the glass, she saw something move… it was a roach. We couldn’t get the attention of our waitress so i took the glass, with the roach still walking around the glass to the manager. The manager apologized and we requested bottle water. Our food came out, it wasn’t anything to brag about. We requested beef wellingtons be made for our lunch date since they only serve them for dinner. They were doused in gravy and the meat was tough. My wife had four small, and I mean very small, cubed potato pieces while I had around 8, most of them crushed. The vegetables were lightly steamed and were still crunchy. When we asked for our bill, the waitress explained they took $ 10 off of our bill for our inconvenience. My response should’ve been, which inconvenience, the waiting to be acknowledged or the roach in my wife’s tea? Needless to say, $ 10 off of the bill was basically the tax, kind of a crappy comp. I knew we should’ve walked out once we saw the roach. Will not be returning nor recommending to anyone. So disappointed.

I’m still not sure why this place is still open. It’s outdated. The food is terrible and the service is even worse. I waited a really long time for my food (chicken salad) and when I received it I was so disappointed. The chicken was burned and the greens uninspiring. My roommate was also unimpressed. Every time I drive past it I’m really shocked to see it still open. It’s also very expensive for what it is. Go somewhere else. If you are on a date, don’t be fooled by the cute string lights outside. The atmosphere is not great. I saw very few diners when I was here (on a Friday night).

After reading the various negative reviews, I was very hesitant to use the Groupon we had purchased.
I will agree that the interior could definitely use some updating and a deep clean, but if want so bad that I wouldn’t go back.
The service was good and the food was quite delicious. I had the Beef Wellington and it was very good. Prepared perfect. My husband had the lamb and he felt the same about his. We would return for those.
It was a little pricey for the establishment. I think there is potential for them if they keep that quality in all their dishes and keep the price range in the lower 20s vs higher 20s and 30s. Volume would increase. For 30 a plate, we probably won’t frequent due to feel of place and lack of upkeep. I expect more ambiance for that price.

Beautiful scenery! Loved sitting outside on their landscaped porch listening to the birds. This was the only good thing about this restaurant. First of all it’s a Tuesday night with about 10 tables full and only 2 servers. Took several minutes to get our drinks and food which left us wondering where our waitress went. She couldn’t have been sweeter and tried her best so we decided to just relax and be patient. The food was decent. Not worth the prices or worth coming back for. Maybe a good place for brunch or just lunch? I don’t know… I just know I won’t be back any time soon.

I don’t get it. The outdoor setting is charming, but that’s about the only thing this restaurant seems to have going for it. I guess fancy ladies come here for tea and sandwiches, but that’s not my scene. I’m all about the food, and the food here just isn’t all that good. Two stars on Unilocal means «Meh. I’ve experienced better.» And that fits this place perfectly. I probably won’t be back.

Mediocre food, untrained staff which translates to BAD service.
We entered the restaurant and stood there for three minutes while a waiter finished some of his homework on an empty table before he stood up and seated us, what appeared to be the manager, was attending a phone call giving her back to the entrance, so she never saw us come in. We ordered some stuffed mushrooms as a sharing entrée, a Champagne Chicken Breast, a grilled chicken breast with apple slices and a rack of lamb. The mushrooms were ordinary and ok, then we received three salads, which be ashamed to be compared to a Denny’s® salad (I know, Denny’s!!).Then we received our main courses, Sicilian chicken breast, grilled chicken breast with Apple slices and a rack of lamb. Who ordered the Sicilian chicken breast? I guess the waiter did, sent it back, and got the champagne chicken breast plate. Sauce was good, chicken was dry on both plates, lamb was ok, better at Pasha Mediterranean cuisine. Crème brûlée was very good and even though we ordered a plate of fruit, which we saw at a catering menu, the chef sent it to us even not being on the dinner menu. I would give it 2 stars, just for the chef not complaining. And don’t get me started on the décor, supposed to be French, but it has a big painting of Spain in the middle of the room and it plays Italian music, what?

The restaurant is nicely tucked away amongst the trees and gives it a very secluded feeling. The visible parking lot is small and there are no signs for the bigger parking lot in the back until you see a bridge connecting the two once you reach the front door. The inside is small but with a glass wall towards the back making it seem bigger. The food wasn’t very good and quite expensive for the small size portions you receive. We had a party of 8 and we were all still hungry after we left and went to Chili’s. I ordered the Rosemary chicken and it was very dry and not seasoned enough to be called rosemary chicken. The Tenderloin of Beef tasted like microwave meatloaf and was very overpriced. Atmosphere was excellent but the food was horrible.

Crumpets is situated in a lovely hidden area off of Harry Wurzbach and unfortunately the environment was the only aspect I enjoyed. The food was bland, my salmon ($ 15.50) was served with broccoli, cauliflower, and potatoes and the rosemary chicken ($ 12.50) just came with potatoes. The salad was fresh but the dressing didn’t have a wow factor. The warm croissants were edible but didn’t top the croissants I’ve had from French bakeries. The service was zombie-​like, no thanks.

The good:
Attentive and friendly wait staff who helped us get out in an hour and kept our water glasses filled
Whole walls of windows with a view of beautiful trees and a walking path over a bridge
Live guitar music (was setting up just as we left)
Hot crusty bread
The not-​so-​good:
Wilted salad with refrigerated tomatoes
Crème brûlée that was hot on top and cold on the bottom (which is as it should be, I am told, but I didn’t like it)
Our entrées were fine, and the views are lovely, but I don’t think I will eat here again.

Went for my first time to Sunday brunch with a friend. It was a several course experience and everything came out at just the right time. I enjoyed a smoked fish appetizer, house salad, pastries, omelette with smoked salmon and a slice of the crumpets cake. Needless to say I brought home half of my omelette just because of the amount of food we had.

I enjoyed the brunch food here and the mimosas are well. All around I found the food pretty much on point for the money.
The server offered me a couple of menu items on the brunch and I picked the chicken, it was tender and juicy and full of flavor. On my daily commute I would always pass it up and think how of how lovely the pastries my uncle had brought to family holidays were. Crumpets makes Cream puffs and my uncle was always keen on them.
So many people have commented in how horrible their own experience was at Crumpets & I have to say that I believe the abysmal reviews are not at all fair.
Personally it is my opinion that Crumpets would benefit from a fresh new outlook on a few things, the view is indeed lovely but the dismal décor needs to be rethought a little bit. Its like walking into a set on the Hogan Family, lol.
However, I think Crumpets is having issues with keeping good servers as there is almost always a help wanted sign posted on the sign facing the major through fare. Our server was most definitely underwhelming in the service department.
Just because we don’t look like Winthorpe and Miss. Penelope doesn’t mean we don’t have any money honey, so dish out the goods with a smile toots. I am a amazing tipper but I only go all out for people that think time is just as good as all the cotton top old money sitting around there before getting back to the country club to play golf.
Overall, I will be back. The brunch is affordable and I dig the harp player.

The service was fine. The staff was busy though trying to get you to trade appetizers, which is a bad idea… Until you had the warm brie which was microwaved. The Artichoke stuffed with Goat Cheese was very good.
The wait for the salads and main course was forever. I thought the next morning would arrive first.
The main course was delicious. Lamb and Beef Wellington.
The dessert was made by Bill Cosby. TERRIBLE. This was said to be Chocolate Mousse. It was Jello Pudding.
It was very pricy for what we received.

Crumpets is a nice albeit old restaurant that is more than showing its age. The site is gorgeous — nestled amongst a tree lined path, shade and shadows, squirrels and birds, are easily watched through their two very large main dining room windows. The floor creeks a bit underfoot and the main entrance looks almost like the back room in your aunt’s house, filled with stacked papers, books, magazines…
It’s not that the food is necessarily bad but that it’s the same. I came here with my wife four years ago, two years ago, and recently, and the menu has not added or dropped one item. While I will not get into specifics regarding each and every dish we ate, I will say that the food is good but not great. This is the type of place where I would definitely return but not at full price. However they often have Groupons so I will more than likely return.
One thing I will recommend is their Strawberry Chantilly dessert. Yum!