Car-X Auto Servcie

Good service, quick work, fair prices, no issues. What more do you need?

Asked them to perform
Service on my truck and did not fix the tire sensor or leak in the tire. Gave some B.S. answer!
Don’t use them!

Got my oil changed as well as a state inspection. So disappointed in everything.
After the oil change, my car leaked massive amounts of oil. I took it back in and they said it was just from some overspray when they had done the oil change, but I’ve never once had that happen before. My car only recently stopped dripping oil after my husband tightened the loose oil filter they installed.
They also told me my belts were cracked and needed replacing, quoted me about 150.00 to do that. They are not cracked anywhere. Actually were replaced within the last year by my husband.
Also told me my break pads needed to be replaced and wouldn’t pass inspection. Quoted me over 300 dollars to replace those. My husband checked those as well and I have well over half of my break pads on every single tire. Not even close to needing to be replaced.
They told me my day time running lights needed to be replaced to pass inspection, which isn’t even a state inspection requirement.
I feel they were incredibly dishonest and did a terrible job. I will never go there again and would never recommend them to anyone.
By the way, took my car to another location and it passed inspection with zero issues at all.

Car-​X is absolutely amazing. They take care of me every time I need something. big or small. As a woman, it’s hard to find a trustworthy shop that also makes you feel comfortable. They take the time to explain what’s going on, and are always honest. I would send all my friends and family to any of their locations. THANK YOU

Car-​X actually deserves 0 stars, but that is not an option. Engine light inspection for 2012 Ford Escape, said catalytic converters and spark plugs needed replaced to a tune of $ 1800. Didn’t get a good feeling from them; just felt slimy and like a scam… Went to Brady’s Automotive Repair in Boerne TX & they also diagnosed catalytic converter BUT said the repairs should be covered under the Federal Emissions Warranty from the Manufacturer & charged me $ 85 for diagnostic and referred me to the dealer. (Oh yes, the diagnostic from Car-​X was $ 110). I took the car to the Ford dealer and everything was covered under the warranty.

One star for these guys only because I’m forced to put a rating. The reality is No stars for this establishment. I hit my tire bad the night earlier and with no husband in town. I thought I would be taken care of because of the locality down the street. I got a bid of double what I actually had to pay to get it fixed in another shop. And as a thank you, my car got got pretty much riffled through and stripped of anything of value inside. Which wasn’t much, but it was mine… Sunglasses in the door, clothes and handbags I was holding in the back for donations, Xbox games to be returned to stores for after Christmas. All just gone. And their response «well we said on the invoice please take personal items out of the car» didn’t know that meant open season for items not removed.
Oh yeah and to top it all off, when my husband was able to call, he got threatened with them calling the cops for the «potential» of interfering with business… awesome…
Beware…

An Update to my 9÷13÷14 potential rip off at CAR X.
So I took my tire first thing this morning, 9÷15÷14, to W&W Tires in Boerne. 35 minutes later I’m walking out with a patched tire, that CAR X SAID COULDN’T BE PATCHED. Spent $ 15.
To reiterate, CAR X said that the tire couldn’t be patched and wanted to sell me a new tire. CAR X is a rip off!

UPDATE: The shop didnt charge me for any of the labor to install the parts. What they did do was far more damage to my car.
Following simple instructions was too difficult for them. Instead of supporting the lower control arm as instructed, they let it fall and bent both the arm and damaged my frame. There is also a consistent loud popping noise from the suspension, which leads me to believe that the entire process was botched.
Communication has stopped from the other Raj and manager James. At this point I need to take an alternative means of recuperation, which sadly is a huge time sink,
Thanks Car-​X!

great honest service center. went for an oil change and tire rotation (groupon deal). got everything done in about an hour. overall, happy with their service.

This place is the
! One of the friendliest staffs ever and there is never a long wait. The waiting room has coffee and is just nice. I’ve taken my car here for an oil change and was suggest other things to my car but it never felt like they were just trying to make a sale. They seemed genuine and that’s something to depend on in a car shop.