Select Portfolio Servicing

Beware — These people are horrid. They need to be put out of the market. Who owns this awful company? — Somebody please tell me!
FRAUD is written all over their foreheads.

This company is not a mortgage company. They have horrible business ethics and are flat out liars! I have had more problems with them than I can count. They didn’t credit my account accordingly which caused me to be late with my mortgage payment. They said that they would fix it but they didn’t. Then, I had fees that they couldn’t explain and would not take off of my account. I wish I knew how to get a new lender. NEVER do business with them!

My BB&T loan was sold to these servicing people, aka debt collectors.
They have been calling me to ask when I will pay my loan, I always pay on the 14^th online but they don’t give a rats ass what I tell them, best way to get them is every time they call ad them to the smart phone option of BLOCK CALLER, then they seem to go away, ha.
GK

I keep getting calls from these folks even though I have never done business with them. I sure wish they would stop calling me.

Been a nightmare dealing with them on short sale. They are ridiculous. I believe all the reviews on them. Worse than the big banks, if you can believe it.

This lender makes Bank of America look competent. We spent seven months going through a HARP modification program with these people. They were ineffective, inefficient and inept. They are unintelligent and each person we spoke to was less capable than the next. They called twice each week asking for the same information we had previously submitted no less than ten times. Their Ombudsman actually wrote in an email in September: «We need your letter of hardship to complete the file. Oh, wait, I found it dated April 14, 2014.» We finally sold our home just to escape the unconscionable, unethical, and unbelievably inane behavior of this company. The government needs to shut these people down. They are mortgage predators of the highest order.

I have been working on a short sale in the state of CA since ⁹⁄₂₀₁₃. I have been calling every day to get an approval and clear answers and every day there is an excuse or no one is working on file. I have an approval on second which will expire first week of Aug 2014 and 1^st lien holder SPS continues to drag file. This will be there 3^rd appraisal they will conduct. When you call the short sale department all they do is read off the notes and not try to assist in solving the problem. I have emailed multiple times proof funds for buyer and when I call to verify documents they state is not readable or they cant find document. SPS is ridiculous and unprofessional. There service is horrible!!!

They took over the servicing of my loan 7 months ago, they have been collecting my property tax monies, but have failed to by my tax bills. My house is now in a «delinquent» status. They tell me they will investigate. I can’t get any resolution.
If you have a choice, do NOT us them.

These guys suck. Trying to do a short sale with them is very frustrating and near impossible. They always seem to lose documents and every time you call them they have a different excuse or story on why a transaction cannot move forward.
When the government implemented programs like HARP and HAFA they should have thrown in language in there to protect the American people from companies like these guys.

These guys are ridiculous.
I live in California. Earlier this year they purchased my Jumbo Home Loan from Bank of America. It’s the same loan I’ve had since 2005.
I have made my payments monthly by the 15^th of each month since the beginning.
The payment is technically due on the 1^st but not considered late until the 16^th. It’s been this way since day one.
However, when Select Portfolio Servicing bought the loan, they start calling me daily from the 2^nd day of each month. And they don’t just call once… they call my cell phone… they call my home… they call my office… the are relentless.
I keep telling them that the payment is not considered late until the 16^th and that there is no upside for me to pay them earlier than the 15^th of each month.
I’ve asked them repeatedly to stop calling but they refuse saying it’s out of their hands. I’ve spoken to «supervisors», «managers» and anyone else I can find and no one will simply say, OK, we’ll quit harassing you and your family and work colleagues.
I’ve very close to filing a harassment suit against this amateur group.
I may have to refinance my loan to get them out of my life.
This company is the worst example of customer service on the planet. I like to ski in Utah but these guys are an embarrasment to the state.