Pib’s Exchange

Best vintage consignment store in Sugarhouse!!! I buy all my clothes for work here and always have friendly chill service from all the associates that work there! Keep it up! I’ve followed your store since it was at in the other building!

Awesome vintage, alternative and costume clothes at a discount! Love this place! I have to add Pibs into my monthly budget, it’s so easy to leave with full bags.

I walked in to pick up a last minute costume for the urban Iditarod and Cassie was a great help. She immediately jumped into action to help when I told her what I was looking for. I walked out a happy camper all at a good price.

The service experience I had here was so ridiculous I seriously thought I was being «Punked»! Long story short, as long as they employ people like Marin they have lost my business and anyone else I can tell about her awful attitude. She should NOT be in any type of service position.
I was exchanging a sweater for a different sweater as instructed and approved by the manager (before I bought it a few days earlier). They typically don’t exchange. so I was sure to check with the on duty manager (Sara) that it was still ok, in that I had the receipt and approval from before to exchange for a different one (no refund requested). She had no issue honoring the exchange and approved the transaction.
While we were there we shopped for another $ 100 worth of merchandise. When it was time to make the exchange and purchase more merchandise the girl working the register (Marin) immediately denied the exchange. I explained the situation and the double manager approval. She wouldn’t have it. She cited the policy and stood firm. When I explained that the manager approved it, she took my receipt. circled the «policy» and gave it back to me (can you say «aggressive passive/​aggressive» move?!). Wow. It’s as if she took personal offense to the situation.
She reluctantly started slowly inspecting the sweater. After a good 60 seconds of silence and «inspection»…it was so laughably awkward that I literally laughed out loud and suggested that she should invite the manager (Sara) over to confirm. She snipped back at me that she has to do a thorough inspection and will determine if she’ll allow the exchange. The «inspection» continued (this was a secondhand ugly Christmas sweater by the way, not exactly high-​end fashion) while I sat uncomfortably by and my girlfriend sought out Sara to issue a complaint about the kind of treatment we were getting from the cashier.
Marin ultimately rang up the transaction but not without reminding me of the policy of no exchanges. Once she’d processed my additional purchase (you’re welcome for coming back to give you MORE business) she promptly circled the policy at the bottom of the receipt and handed it to me. Seriously???

I love shopping here for costumes, or for just regular clothes. Last time I was there, I got a dress for $ 2.50. What a deal! I can always find something in my style. My one complaint is my experience with selling. Pib’s will buy clothes from you, provided they are a certain style, good condition, and certain brands. Every time I take clothes in to sell, I feel ripped off. The clothes I have take in have been worn once or twice, are totally Pib’s style and brands, and they only buy 1 or 2 things, and that’s on a good day. For a pair of pants, a blazer, and brand new shoes, they offered me $ 8 cash, or $ 12 store credit. I took the cash because I needed it, but I took the rest of it to Uptown Cheapskate — they took it all! I got $ 27 in cash. Next time, I’ll skip Pib’s and go straight to Uptown as far as selling goes. As far as shopping goes, I still love Pib’s.

Pretty good clothes for pretty cheap prices

I love Pib’s! I’ve had really good luck in there finding exactly what I needed and, of course, also no luck at all, like it would happen in most second hand stores. The staff is always friendly and helpful. I can only recommend Pib’s. Keep it up!

Stopped in to look at some costume things and the staff there is very friendly. Cool store with an awesome vibe. Definitely recommended to anyone into costumes or vintage items.

$ 8 for 5 items? Including perfect condition black shoes? I don’t think that’s right. I have been a customer of Pib’s for YEARS now and this is the first time I’ve tried to sell. They took my brand new black shoes, and 4 shirts saying that the retail price would be $ 26 for all of it. $ 26 MY ASS. The shoes themselves would sell for $ 26. I understand that they need to make money, and aren’t going to give me a high price. But honestly? I’m done with Pib’s.

Great staff. Great merchandise. Great atmosphere. They charge a bit more then other consignment and second hand stores but in SLC this is the closest you’ll get to your LA/​Brooklyn vibe here.

AH! i LOVE THIS PLACE! You can always find the best/​most interesting things here. Good selection of band shirts, wigs, costume supplies and vintage crap you don’t need but absolutely want. Ive never sold anything here. Prices aren’t that great but if you want it just go for it.

They have a great costume selection, tons of different options, great stuff. As for clothing (and costumes) they are very very pricey for a second-​hand clothing store. Costumes around $ 40 – 70. Shirts $ 20 +. I think I could go to other stores and find new options for that price. I found some really cute shoe ($ 40) here that I would’ve bought but they weren’t my size. Some of their items seem to be new so that is a bonus. If you search you can find some cute in style items for good prices but I don’t know if its worth the time or effort.
This is an edit to my first part just to clarify: their clothes are second-​hand, but their costumes are brand new. I was very very impressed with their selection of masks. If the costume area was a separate store I’d give them 4 starsbut since most people come here for everyday clothes I rank them at 2 stars.

I’ve always been a fan of second hand stores, but this one has hardly any selection for men. It’s mainly a costume store, with new and used costumes. I feel that this is pretty pricey for a second hand store.
The best second hand store I’m been to is Aardvark’s in Pasadena, CA. This one has high prices and with little selection.
The upside to this place is the mask selection. It probably had the largest selection of masks that I’ve seen, so if you’re into masquerades, this would be a good place, just not for me.

The staff was friendly and helpful to me. Perhaps they have changed since others visited. Selection is not vast but I had a good feeling there.

I’m a fan of Pib’s and have been for awhile. I have to admit, I’ve never tried to sell anything here so I can’t comment on that aspect of the business, and I really don’t ever buy clothes there either because as many have mentioned, the size selection is sad and everything seems shrunken, at that. Being a bigger girl, I don’t even bother subjecting myself to the torture of sifting through racks of skinny-​girl clothing.
What I DO love are the shoes, accessories, costumes and crazy-​weird raver type stuff. Were else in town can you purchase fluffy monster fur leg warmers and cyber tube dread falls? Nowhere! It’s crazy but some of this stuff is way cheaper than if you made it yourself.
Almost every time I visit I find a pair of shoes I love and I’ve never paid more than $ 10 a pair. This makes me think it’s probably not very lucrative to sell to Pib’s because at these prices they aren’t paying their vendors hardly anything, but I’ll take it! The fake eyelashes, makeup, funky tights and leggings are all fun. I enjoy looking for random little pretties and I always find something I wanna buy.

I have a love/​hate relationship with Pib’s. This is mainly because it is so hit and miss there. Depending on what day it is, Pib’s is an alternative treasure chest, or a complete dump. Most of my visits have been completely worth it. I found a Misfit snowboarding jacket that I had been wanting FOREVER at Pib’s for $ 30, when it was over $ 130 online. This next find is why I will forever continue to return to Pib’s. I am a huge horror movie fan, and Freddy Krueger is one of my all time favorite horror movie monsters. Nike released a limited amount of Freddy Krueger and Jason Voorhees shoes in 2007 in what they called a «Nike Horror Pack». These shoes are rare, and I’ve seen them online from $ 100-​$ 1,000. I would never be able to pay that amount of money for shoes, but I wanted them so badly! The day before Halloween I was at Pib’s just king of browsing. I looked up and saw the Freddy Krueger Nikes on the shelf. I thought to myself «Oh, those are those Freddy Krueger Nikes», but it didn’t hit me that they were real! When it did hit me, I ran over and snatched them up. I began yelling «PLEASE FIT! PLEASE FIT!». While my mom looked at my like I was on drugs, I slipped the shoe on. IT FIT PERFECTLY! I got $ 1,000 shoes for $ 26! I even had to fight the cashier for them!
What everyone else is saying on here about the women’s section is completely true. Unless you are a little girl or a little person, don’t even bother looking in the women’s section. I think Pib’s caters to the size 0 girls. That being said, the Men’s section is amazing, it’s where I find all of my treasures.

Pib’s has sadly gone downhill since I wrote my review. I don’t know what it is but their merchandise isn’t as good and the prices have gone up. That’s a recipe for disaster in my food.

I haven’t been to Pib’s since they moved from their old location in Sugarhouse to their «new» one. Apparently it’s been years. I remember why I don’t bother to remember they exist.
This place just makes no sense. The stuff on the racks is 70−90% garbage. Stained, shrunken, pilly, faded… Yet they don’t buy good stuff. On a recent trip I watched the girls go through multiple people’s stuff and pass on almost everything, while there is overpriced garbage on the racks.
Selection is whatever. It’s a second hand store. They can take/​buy/​sell whatever they want. They can’t be faulted too heavily for that. Customer service, however, is ridiculous. In a bad way. I don’t feel like a single one of the employees I came in contact with were capable of working a job, let alone one which required fast-​paced organized interraction with consumers. One girl even went out of her way to make the most snotty/​snide comment to my friend and me that I’ve ever heard anyone in any retail establishment ever make. It was uncalled for, out of the blue, and best of all, completely unrelated to the situation at hand. She was just being a snot.
I feel like if you can’t go to DI, Savers, or your neighbor’s trash can to find a stained, shrunken, out-​of-​date shirt to paint or change your car oil in, or if you need rainbow bright-​esque costumes for an exotic dancer type of event, this place is a good idea. Other than that, I can’t think of any reason to subject myself to this ever again.

I liked pibs, they had ATON of accessories and a great selection of costumes. in a bunch of different price ranges. The staff could be more helpful and into customer service. They seemed pretty preoccupied with their own work, but they were willing to stop and help if i had questions…
I was able to COMPLETE my costume with all the fun things they had. They seemed to have a good selection of normal clothing, but I wasn’t as impressed with the price… since it IS used clothing, the price should reflect that (at least I think it should). I would definately be willing to check out their stuff periodically… this is definately the place to find that unique touch to a costume!

So a year or more ago this place was AWESOME. I liked it better in its old location and they had better stuff. I used to shop there all the time because I HAD NO MONEY and I could buy cool shirts there for 3 dollars. There was a nice variety, lots of different sizes, and they actually bought clothes from you so they could sell them.
I went last weekend and was extremely disappointed. The location in itself isn’t too bad considering there’s nowhere decent to go anymore because the culture and charm of SH is being destroyed, so now they’re across the street from the liquor store.
Let me give you a few reasons why I no longer am a fan of Pib’s.
1. Not one thing I found was under $ 5. They’re selling second-​hand clothes for $ 15 now, which is ridiculous. Why spend that money for other people’s crappy clothes when I could go to Target and buy something new for the same price?
2. The girl clothes suck now. My hubby found some cool guy things, so if you’re a guy the place is still worth going to.
So either a lot of really really small girls are all donating their tiny mothers’ clothes all of a sudden or they’re just trying to attract a child clientele. I don’t know. But the majority of the decent women’s clothes in there are for very small people. Or girls on meth. Either way, I’m too big and I’m NOT a big girl. There was a time when I always found something in there that was not only weird and cute, but my size. Or close to my size. Now there’s nada.
3. They won’t buy clothing anymore. They say they will, but in fact they take your stuff, say it’s out of style and out of season and give you 10% off on their clothes which look surprisingly a lot like the ones you’re trying to donate. I’ve even tried selling a shirt I bought from Pib’s just to see what would happen. It was the style they like and in the correct season, but NOPE. They wouldn’t take it. Brilliant business plan though. Accept donated clothing only and sell it. Nothing but profit there. It’s a wannabe hipster D.I. but with fewer choices.
4. It’s turned more into a costume shop than a second-​hand store. Great during halloween, but otherwise makes me sad. I’ve lost my source of cool cheap hipster clothing.
So basically there are better places to go if you want second-​hand stuff. If you want a costume or some good jewelry or scarves or a pink tutu for some reason, Pib’s is great for that. Ladies: if you’re taller than 5’5 and wear anything bigger than B cups, you’ll just have to look elsewhere…