Olson Florist

I am rating 2 stars because they at least had the decency to reimburse the amount charged for the arrangement I thought I was sending. I can understand that not all flowers pictures in an arrangement can be available at a given time but to sub out gerber daisies for carnations and say that they are comparable is laughable.

Ordered flowers a month ago for this Mother’s Day from Olson’s and wrote a message in the card. I paid almost $ 75. When they deliver it, it’s an entirely different (clearly cheaper) bouquet, cheaper vase (on the website they heavily advertise for this particular vase with this bouquet), there’s no card, and the delivery driver just said «it’s from Gina» when it was supposed to be from all 5 of my mom’s children (as I stated in the card)! I call to complain and Judy is nice, telling me they ran out of the advertised vase (hence the cheap one) but she can’t explain why the bouquet looks nothing like what I ordered and had different flowers than advertised. She says they will replace it. When the driver shows up he is rude to my mother (remember-​this bouquet is supposed to be a way for us to thank our amazing mother-​not make her feel like she’s done something wrong!) and after handing over the replacement gives her attitude while saying «k, now give me the other ones». She still never received the card. I’m disgusted and will never use them again.

For Valentine’s 2015 I ordered a $ 70 bouquet of flowers and my girlfriend got a small vase with pinkish purple roses, the picture on the website showed many different kinds of purplish flowers, I called olson and they had a new bouquet sent. The New bouquet had really none of the same flowers that were shown on the website, beautiful flowers but I don’t think I’ll be ordering from this business again any time soon. Don’t post bouquets online that you can’t deliver.

This florist was awful, I wanted to send a nice bouquet to my grandma for her birthday on sat, but they supposedly tried to deliver the flowers a day early on Friday, they said they left a note on the gate and took the flowers back to the shop, my grandma never saw a note, they didn’t call me to tell me there was a problem, and she never got her flowers, they refused to give me a full refund, so I’m out $ 30.00 and my grandma never got her birthday flowers, I do not recommend this florist

I ordered flowers from Olson Florist online for a sick employee. Having never ordered flowers online before, I called them later to check on my order only to find out, from the put out employee, Tamara (I believe was her name), that they had to send the order to another florist b/​c where I wanted the flowers sent to was just too far for them to travel that day — which is fine, but it was the whole tone of the conversation.
I asked her which florist in the next town over it was sent to, at which point the person interrupted me and told me that the town only had one florist, how would I know that?!
I agree with the previous reviewer, the company doesn’t seem interested in developing relationships, explaining why they do the things they do, let alone alerting their customer about changes to the orders. I would not try and use them again, even for a local order, which is a shame b/​c their presentation online is beautiful.

Shopkeeper didn’t seem like she wanted my business nor had time to do anything for me. When I told her that I didn’t know what type of flowers I wanted, she gave me this look as if I putting her out. I know it’s hard to work with a customer that doesn’t know anything about your products, but that’s why I go to you, the professional for them. Would not go back

The older couple that owns this flower shop are some of the sweetest people I know. The first time I came in I was happily greeted, I absolutely love the smell of the place, fresh cut flowers everywhere. At this time I worked right around the corner, so once in a while Gary would stop by and bring us ladies a few fresh cut roses, he would tell us a little about the flower and where it came from and what we thought about it. I came in a few weeks later and created my own bouquet for a co-​worker and they were so helpful, I loved learning about the names of the flowers, if they were perennials or annuals, etc. One of the best florists to go to if you are looking to get someone something special, and they also have great pricing for weddings. If you do stop by, bring them an espresso shake from the Beanery next door :) they love those!