I took my Acer tablet to Tech department at Office Depot on Liberty Road in Salem, Oregon 97302. I asked them if they could figure out what’s wrong with my tablet as it was acting funny. They agreed to wipe my drive at my request and I also asked them to fix my tablet to run normal again. My Kindle app was not working prior taking my tablet in and I felt it had to do with Windows system. They agreed to fix it. I picked it up today and find that they did not fix the problem. My tablet was not able to get updates from Windows. Because I have to take my tablet elsewhere to have it fixed, I asked them for a refund or a half refund. They declined and claimed they worked on it. I took my tablet to a PC shop in Salem. They were shocked with what Office Depot tech people did to my tablet. What Office Depot did was wipe my drive and left my tablet in a pre SP1 state. Now that I lost $ 49.99 and will have to pay $ 100 to my local PC shop for my tablet repair. I am not happy with Office Depot Tech department. Unprofessional and failed to do what I asked them to do. They tried to talk out of me to get Microsoft pack for $ 149.99. I declined because I don’t know if my tablet was working correctly.
April R.
Place rating: 1 Downtown, Seattle, WA
We went here to buy a desk. Not one person spoke to us the entire time we were there. We had to go ask someone to help us. When we finally got someone to help us they asked us to go get the model number off the desk and give it to them. We went back a couple days later to look at chairs and not one.single.person said hi or bye to us. They really need to work on their customer service here its very disappointing and we will not be back.
Andrew P.
Place rating: 1 Salem, OR
Very Rude customer service. Difficult to find where things are in the store. When I asked, I was given confusing directions to find what I need. Prices are high. Was not given or offered a bag for my 10 items until I was trying to juggle them out the door. My husband was not offered a bag at all, and was told that they charge for bags. He finally got a one, but the employee was quite rude and unhelpful. Check out time is always longer than it should be.
Kyle R.
Place rating: 3 Salem, OR
They just remodeled the interior — and I’ve yet to adjust. Our business frequents this place — 1 – 2 times a week. The checkout speed has always been an issue, with usually only 1 cashier available. The staff though has always been friendly and helpful. But if you buy a computer — like all salespeople — they bug and bug you to buy insurance/protection/etc…so just say«No!» Overall, a small and easy to navigate store.
Erin H.
Place rating: 3 Salem, OR
It’s Office Depot, so I don’t have much to say. I really only shop here for work supplies. The place was remodeled, but it’s still hard to find what you’re looking for. It was really hard before, but now it’s even worse, if you can imagine that. BUT, the staff are REALLYSUPER friendly and go out of their way to help you. It’s like they know how screwed up the place is too. The staff really make up for the confusion and high prices. Yeah, I said high prices. But that’s just comparing them to Wal Mart, where everything is cheap because they strong arm good American companies into lowering their prices so they can be «the low price leader». Or they buy their crap from Indonesia where the 6 year olds earn .03 a day. Anyway, Office Depot is a much better place to purchase your office supply goods. Plus they always have coupons and awesome clearance sales.