La Quinta Inn & Suites Salem

The rooms were OK and the front staff were helpful but too many small things detracted from our stay. Light switches that did not work, forgetting to stock up the coffee each day having to go down and pick it up myself and a few other things.
But a bigger problem was the parking, it was terrible. From one direction you need to enter Costco and drive around the store to get there. The spaces were cramped and when an area was full it was difficult to get out of.
I would not stay here again.
Randy

Good place to stay with your kids and pets. And no charge fee for pets. My kids really enjoyed their stay here as they were able to swim at the indoor pool during our stay. The gym is small but good enough to do your workout routine. Location is good as it is next to Costco. The parking sucks though as they have small parking lot. The staff are very friendly and accommodating.

Parking was a nightmare. Front desk had no extra pillows. Beds were extremely firm. Bathroom had little to no ventilation. Suitable in a pinch but I’d rather pay more and stay somewhere nicer.
We didn’t pay for the room so I can’t comment or complain about the price. Also the hotel needs an overall renovation and rooms need repairs. TV selection was sparse.

I have stayed at a lot of La Quinta locations in the past decade. From locations throughout California, Nevada, Idaho, and Oregon, I consistently stay at La Quinta because of the consistency. I know that, when I stay there, I can expect the same high quality comforts, the cleanliness, and the friendly staff. Further, I just love supporting a hotel chain that is so pet-​friendly! So, even when I am not traveling with my dogs, I still continue to book with La Quinta.
For this trip, I was in Salem on business. Naturally, I did not have my dogs, however I chose for my company to fund my stay here. Although I had never been to the Salem location before, I was not nervous, but only confident that this La Quinta stay was going to be just like the rest: safe, clean, and predictable. I was in for a surprise, though, as this would be my first La Quinta stay that I was not satisfied with.
It all started when I got off of the elevator on the second floor and things immediately seemed different. The hallways had more of a cramped feel than other La Quintas, and the carpet was old and dirty looking. Walking a little ways, as I opened the door to my room, I was greeted with an odd (albeit mild) odor. It was not a «pet odor» of any sort; I have 5 dogs, I know what pets smell like. It was more of a grungy, old-​ish motel smell. The La Quintas I have stayed at previously have never smelled like anything; they’ve only smelled clean.
Looking around, I noticed that the old, dirty looking carpet was in the room, as well. And then there was a spiderweb draped above the sink. Both of these things made me feel uncomfortable, and made me wish I had just stayed at the Woodburn location. (I had stayed in Woodburn in November 2015 and the La Quinta was just like all the rest).
Deciding that I better get to bed as I had arrived pretty late, I went to take a shower and brush my teeth. There was grime and a bit of rust around the shower fixtures and bath tub edges, and there were large crumbs of some sort in a couple of the corners of the bathroom. The perimeter of the sink was not incredibly clean either, I noticed, as I brushed my teeth. Further, to my dismay, there was only 1 round bar of soap available in the shower, and a ¼ empty bottle of a mini shampoo/​conditioner. No other mini liquid soaps could be found, as are always available at other La Quintas.
Tucking myself into bed, I could not help but be disappointed at the paper-​thin comforter and the TINY pillows!!! This may just have been the biggest let down of my stay here — La Quinta is KNOWN for its pillow top beds with big, soft comforters, and immensely FLUFFY pillows. I can’t speak to the type of mattress at the Salem location, however, I can say that the comforter was definitely NOT the type the other locations carry, and the pillows here were, quite literally, half the size (width and length) of the La Quinta pillows I have always experienced in the past.
For these two nights, I did not achieve the rejuvenating night of rest that I have been used to La Quinta delivering. I cannot recommend this location to others, and if I am in the Salem area again, I will accept a commute if need be to only stay at the Woodburn location.
Not sure what happened here!
On a positive note, though, the desk staff were extremely friendly, and the continental breakfast was amazing! Lots of warm goodies to choose from, including oatmeal and brown sugar, waffles, and sausage.

Girl at from counter during check in could care less I was there. I average 12 – 15 nights a month in hotel rooms. Normally all at Holiday inn Express. I thought I would give La Quinta a try as the reward program is good. I stay at the one in Boise all the time. I always give my number for my reward program and they add it. This girl who could give a damn I was checking on said «nope we can’t add it» I said not true. The one in Boise always does. She said no. I said ok. You cost La Quinta a road warrior. Back to Holiday Inn and my platinum elite and hotel that will accept my reward program.
I will never be back of this is how you treat people. Oh and funny thing is all over the hotel is advertising to join the reward club but the lazy little girl up front is not wanting to do a little extra work so oh well.

The staff is friendly and the place is clean. No bed bugs here we checked! It is centrally located and a great value. Workout room is good for a quick workout. It is great for a place to stay but not a resort. Perfect for the family traveling for sports

Unsanitary and unacceptable. I stayed here this week and woke up to bedbugs in my bed. The staff and management were completely unhelpful and rude. There are plenty of options in Salem that provide a safe, sanitary stay!

This establishment has bed bugs and refuses to address this issue or refund the price of the room. Jae the manager is also unwilling to address this health hazardous condition503−515−9870 Be aware if you are interested in staying here.

Salem, OR: No extra charge for poochies!
brought this property to my attention. The discounted rate was on par with AAA rate posted at the La Quinta website. We received a requested pet friendly room at no additional cost. They do require you to not leave pets unattended.
The two queen beds pretty much filled the available floor space in the renovated small room. The mattress was somewhat well used, firm, with a strategic crater of a too-​soft spot. The bathroom sink was located in the entry hallway opposite the door into the toilet/​tub room. A small microwave oven and a compact refrigerator were installed into the entertainment center topped by a flat screen tv. The desk was essentially a medium sized table with just a single free outlet underneath. Bring your surge protector power strip!
The Pet Area is a very small patch of lawn on the east side of the building, away from the street. They provided duty bags!
The coolest feature of all? Their proximity to a Costco store! You go out the La Quinta’s front door, aim for the southeast corner of Costco’s building, and be there inside of a five minute walk!

Horrible dirty hotel. End of story.

Garbage Hotel. The rooms stink the hallways stink and yet the claim they are 100% smoke free. The cleaning staff had no problem taking a tip and no cleaning the room. The Rooms a/​c unit didn’t work and took a day to replace. The sold me on they whirlpool tub, but that is the biggest misrepresentation a huge tub with only a few jets and and toilet right next to it.
Breakfast stunk the eggs where like soup and staff completely in attentive. Took 45 for bath towel meanwhile I opened my door and the cleaning lady was only a few door down.
Rooms where dirty an dust all over the place. Girlfriend broke out in a rash. Only offered $ 20 credit then increased credit to $ 50 which was insulting that I didn’t sleep for 2 nights.
Better off not staying here is your expect clean hotel with attentive staff.

Arrived late evening and all parking was taken. The parking lot spaces are really close and of course lots of large pick up trucks and SUVS filled the lot. If you have a nice car — it may get dinged here. I took a chance and parked across the street in the Denny’s parking lot and had breakfast there in the morning.
Friendly check in. Lobby area looks a bit small and dated and could use a makeover. I grabbed a hotel business card on my way up to my room and good thing I did as my key didn’t work. With the trolley full of my stuff and on the fourth floor, I called the front desk to let me in my room! The guest room was okay and looked updated. The bed was comfortable and had a variety of pillows to choose from. Not sure how long the laminated wood-​look flooring will last in the bathroom or how sanitary that is. The sink is located outside of the bathroom and the counter seemed really low. By the end of my shower, I was up to my ankles in water from he drain not working properly. I don’t think I’ll stay here again.

Worst hotel I’ve used. Granted I got here earlier than 3:00 but when I got here I was told to return at 2:00. When I returned at 2:00 I was then told it would be another 15 minutes. Very unfriendly staff.

Pretty decent. Nothing over the top. Rooms were clean. Had taken up a room which two queen size beds in it. The beds were the small queen sides. I have queen size bed at home, and mine was definitely bigger in width than those at the hotel. the breakfast WANs not the greatest. The bread seemed a cold and bit hard, the milk was over when I reached and was refilled by the time my breakfast was over. In all, a good place to stay if you need to something just for the night.

The room size was decent, stayed in a king w/​mini suite. The ac unit leaked and soaked the floor. Mini fridge barely kept things cool. Heard loading/​unloading beeping and bangs from Costco next door. If you’d like a guaranteed parking spot be sure you either stay in your room all day or are back by 3:00pm…
The bed was mostly comfy. Bathroom was dirty when we arrived and when we brought it up to the front desk they seemed to not care, not even offering to send up cleaning.
We decided to extend our stay in Salem so we called to extend our reservation for two nights, the front desk staff promptly said they were «all booked up» so my husband and I went on to panic mode to find somewhere else to stay finding two different sites offering rooms at this location. I called back down to the front desk to inquire why that was and I received extremely rude response from front desk; it was a different person than originally told us they were booked, now they had plenty of room for us to extend? Needless to say we found another hotel and will be packing up all of our things (traveling with a toddler) and moving hotels. What a joke.

This is a 2 star hotel that is deserving of its 2 star rating. That being said, if you book in here you should already have 2 star expectations. (I didn’t choose to stay at this property, it was chosen by somebody else, much to my regret.)
I will focus on just a few words of caution. Do not let them put you in room 114! This room is located next door to one of their meeting rooms. There were people in there using the room until 10pm each night I was there. I had an hour commute each morning for work and had to arrive by 6am so I was up at 4am each morning. Trying to go to sleep at a reasonable hour (9pm) was impossible. I finally called the front desk one night and asked them if they could do something about the volume. They said they would speak to the group about lowering the volume of their «megaphone». Megaphone? Of course the volume level never changed.
On the day I was due to leave I could finally sleep in! However, the group was back at it again at 7am!
So expect 2 star accomodations and don’t stay in room 114!

Pros: Courteous and efficient desk staff. Comfortable beds with plenty of pillows. Creek side is quiet as long as you stay away from neighboring Jacuzzis and some rooms can see Mill Creek. 4^th floor has vaulted ceilings. Breakfast has usual offerings and scrambled eggs, waffles, (but stay away from the sausage-​tastes icky.) I have stayed here many times and always rooms clean and issue free.
Cons: If sleep is a priority, don’t stay on the entire half of the hotel that adjoins Costco’s parking lot. Truckers pull in there and run their motors for long periods. They started delivery (and the subsequent back up beeping and air compressor noise) at 5am. Keys don’t work well, but if you keep experimenting, you usually don’t have to go back down to the desk.

Was back in Salem, again, on business. My stay was wonderful. The rooms are quiet and VERY clean. The staff is professional and friendly.
One suggestion: puhleezzee get a new carpet for the lobby area by the sofas. It’s old, dirty, and disgusting and it’s he first thing you see when you walk through the doors.

The front desk was very nice and helpful. But the cleaning service needs improvement. the room I got had a used towel hanging over the shower curtain rod, gross! And I went to put my water in the mini fridge, and there was food and a few sodas in there. So the maids obviously did not clean the bathroom very well, or the fridge. And as I was going to bed, my leg started itching, it was a bite. Looked like a flea bite. The people were nice, and the room overall was good, but the cleaning service needs major help!

Friendly and Helpful staff. The room was of adequate size, free WiFi, clean. The people above me were tromping around until 1:30 AM, so was awake several times.
Stayed there once before: and the breakfast was good. No so this time: The sausage was not done: barely warm, pink in the center and I spit out the first bite and tossed the rest. The bacon was not done. There was some sort of mystery sausage, threw that out too. The sausage gravy was runny and had clumps in it. Ended up with scrambled eggs and a small glass of OJ. I had had breakfast there before and it was much better, about a year ago. Oh Well… this time the breakfast lady did not get a tip…