JCPenney

How many times am I going to let a salon employee lure me in with a tale of a huge sale only to be done wrong? Well, however many times it’s happened in the past, this is the last one. I should have known better.
I called to check the price on a specific item only to be told they were having a huge doorbuster sale on that item starting at 1PM on Friday. I held off and arrived promptly at 1 … to find out that the sale starts at 3PM. Oh, and it specifically doesn’t include the one item I want to buy. Even though I was very specific with the size and brand.
The manager was summoned by an employee who thought she could override the time problem. No, I was told by the manager. The item you want isn’t even included in the sale. She proceeded to «explain» to me as if I were a 6 year old. She never even once apologized for the fact that I drove 30 minutes out of my way to her salon because one of her employees gave me completely wrong information.
Yep, this is why I go to Ulta now.

Now I know why they are closing stores. Used to have good quality clothing etc.
Now its worse than walmart… And the pricing?
Then never anyone to check u out when u do buy. You have to walk around and find a register with a human actually there.
Looking to me like the line is coming from some third world country where no one can sew.

Love this store. Deals deals deals and great coupons. Way better than Kohls or sears.

Typical large department store chain. They carry a large selection of clothing and houseware items. Decent quality for a fare price.

I recently went into JC Penney looking for some reasonably priced plus sized clothing. I was stunned to walk in and see what they have done to the place. I felt like I had walked into a catalog where all the pages had been ripped out and put back together randomly. On the first floor there’s «pods» of kitchen stuff, all divided by brand, and it just keeps sprawling across the whole level of the first floor. I was in the store over ten minutes before I saw a single employee.
My biggest problem was there wasn’t a single sign or store map anywhere in sight. This problem was exacerbated by a complete lack of store staff. I wandered around looking at the sizes of clothes hanging until I found the plus size section hiding in a corner. Nothing was signed well, the St John’s Bay section was overrun with Liz Claiborne. Clothing racks were blocking aisles and the few employees were swamped at a register station.
I couldn’t find anything worth the price on the tag. I won’t be back.

Huge 2 floor Penny’s. Mall anchor tenant. Has all the Ho-​hum basic necessities.
Men’s clothing is BORING, again unless you like the basic underwear, jean, and dress shirts.
This store is for good if you need something basic. Good customer service, except during the mad rushed Christmas holidays.
I do tend to favor the housewares dept. Big selection and good quality.
Sheets, towels, area scatter rugs, drapes. You get the picture.