Dont bother coming here! No priority in treating my sons cavity. Every appt I made for it kept getting a «its not that bad» excuse. Booked a cleaning the Dr said he needs an appt for the cavity-FINALLY. I get to the front desk and they said not for another 3 weeks! This place is a joke. Finally went to Merle and Zicherman took care of all my sons dental issues that were OVERLOOKED by gould in a matter of two visits within two weeks! So disappointed we wasted so much time here.
Agnes K.
Place rating: 1 Lynn, MA
This place is a little like a factory. I took my daughter here because she had a hole in her tooth that I thought might be a cavity. It was our first visit, so we were not allowed an afternoon appt(their policy until you establish yourself as a reliable patient who keeps appts) so I took her out of school early. The paperwork was a nightmare! It took me longer to fill it out than it did for her entire appt! I have a major beef: They would not let me come back with my daughter for her session. Hence, I was not able to tell them why I’d brought her in; nor was I advised of what procedures they were doing on her until after the fact. Before I had even filled out the paperwork releasing them to do as they saw fit for my child’s teeth, they had already done it! They took x-rays and put some sort of sealer containing fluoride on her molars without telling me. By the time they brought me back it was done and the dentist spent a total of 30 seconds talking to me. Dr. Gould said she had no cavity and he «took care of everything.» When we got home I took a look under the light and, basically, what he did was dump«sealant» over the molars, not even filling the giant hole I brought her in for. Furthermore, the molars were not cleaned! I could see on the edges of the sealant that the crevices were still dark and unscraped. No wonder the whole appointment only took about 20 minutes total. Now I have to decide whether to take away precious school time again to get the hole filled properly. The only positive thing I will say about this practice is that they supposedly do not use dangerous amalgams in their fillings(this I inquired about when I made the appointment).