Firestone Complete Auto Care

Well, in light of my previous wonderful review, I hate to update with this form of review.
I took my 2000 Cadillac Seville to Firestone on Cave Springs. This is a car that I have maintained for years, the body is near perfect. So you will understand my dismay when I picked up my car from Firestone to find the following.
1. The interior had grease spots in five different places. The interior is light tan… and the grease is not coming out.
2. The door handle/​door panel has the same grease spots that I can’t remove.
3. On the lower part of the drivers door there is a crease. It looks like they hit the lift with the door of my car. It’s about 6″ long and deep enough that I cannot have it popped out. It’s a repair cost of over $ 500. I am furious about this one.
4. One of my tires looks like it was dropped or banged with a hammer. The damage wasn’t there prior to my arrival, and the «bead sealing» compound covered it up until I washed the car again.
I am frustrated with the whole ordeal, and I haven’t decided what I am going to do, but I would be cautious when you visit this Firestone. You may want to take «scratch and dent» before you go in, just in case you find something new.