Crosstown Auto Inc

I bought a used car at Crosstown Auto for my daughter. We had searched online and found VW bug at this dealership. We went in and worked with Brant, and he was so helpful and laid back. no pressure sales here at all. We test drove the car, and my daughter loved it. After the test drive, there were a couple of things I wanted them to check out and fix and they did. There was some issue with the stereo, and he even fixed that at no charge! There was one panel of the car that had some scratches, and dents and a little different coloring, so Brant had the paint shop nearby fix that up as well. he only charged us his cost. Since we had a couple of things to be taken care of, we came back later that week. I don’t know if you know, but there is a little tube like thing in a VW bug by the dash board. and we asked Brant what it was. He told us that it was for the daisy flower that goes in there. Well when we came back to pick up the car, he had went out and got the little plastic flower to go in there! Talk about going the extra mile, with such a simple gesture. My daughter was so excited!
This company was so easy to work with, Brant was amazing, and as I said, very laid back and no pressure. So if you are looking for a used car, and don’t feel like being pounced on and «sold» to, this is the place to go!

We needed to sell an old car that was too expensive to repair. True to their web address,
— Crosstown Auto indeed gave us the TOP DOLLAR (I called five places, and filled out four different online forms, so I KNOW.)
Brant and Scott were extremely friendly and accommodating, even offering to come get the car the same day. Then we had a problem. Our vehicle was titled in Pennsylvania (although registered in MN) and PA has different, somewhat byzantine rules for selling your car, compared with Minnesota. We would either have to drag Kent, our wonderful tow truck driver, over to a service center to have them notarize my signature and deal with the paperwork – or we would try to make things easier on them, by hiring a mobile Notary Public to come over and take care of it. So we found one who was available the same day, and booked her.
But this meant that Kent (the driver) had to kill some time. He was actually in our neighborhood in the West metro, but the notary wasn’t available for over an hour, so he drove all the way to St. Paul to drop off one car, and came back – and still showed up at the appointed time.
Meanwhile, Scott called me to check on the whole Notary business. He’d never heard of such a thing. I explained it was just because of the PA title. I told him we were trying to make it easier, not harder for them. Then he asked what it was costing us to get the Notary to the house. I told him– and he offered to COVER THAT COST.
I received a check immediately for the agreed-​upon amount, plus the cost of the Notary.
Above and beyond! I wish I hadn’t wasted my time calling other places and filling out a bunch of online forms.
THANK YOU, Brant, Scott, and Kent at Crosstown Auto!

Brant at Crosstown Auto was fantastic in our recent used car purchase. Our Subaru Outback Legacy was totaled in a parking lot, and so we were unexpectedly in the used car market. We searched Car Soup and Craigslist and Edmunds and came across Crosstown in St. Paul on Marshall Avenue. The Volvo V-​70 2000 was not exactly a Subaru, but featured great durability ratings and safety features. The entire process of meet, discuss, test drive, follow up, and sales with Brant were nothing short of fantastic.
We had a unique situation, too, in that we had to wait an extra long time for the insurance company of the people who destroyed our Subaru ~ to get the check into our hands. I knew that Crosstown had no obligations to wait for us. They had no need to be patient in our situation. But I had shared with Brant that we were interested in the Volvo and had this delay. He simply asked for me to put a small $ 100 down payment to secure our interest in the vehicle and told me to just come in when I could ~ which was a few days later. He held the Volvo for us.
I was very impressed with this company: their sincerity, their willingness to work with us, and their understanding of our unique situation. I know that «Used Car Salesmen and Companies» have an almost folklore image of slick and quick talking, deceptive… that is NOT true of Crosstown Auto.
I would not think twice about working again with Brant Sarazin and this firm for our next used car purchase. Completely positive experience filled with integrity.
Scott
Minneapolis