Touba Professional African Hair Braiding

I recently got my hair braided there and I am satisfied with the outcome. It was a last-​minute decision because I really needed/​wanted my hair braided so I called in and Touba was really nice and told me I could come the same day. When I got there it was a brief wait because she was working on someone else. To cut through the case my hair is beautiful and she was very conversational which I’ve never received getting my hair braided. The price is reasonable, and I will be back.

I had a horrible experience with this service as I made an appointment over one week in advance to have my braids taken down along with calling the day before to confirm my appointment all to get there, wait one hour because noone could recall my appointment. Once I was asked to sit in the chair, the lady (with the young child) was very rude as she was using the scissors to not only cut out the weave but also MY HAIR! Once I brought it to her attention, her response was very rude and unprofessional. After cutting through 3 braids, she asked if I could come back tomorrow. I didn’t understand this since I previously made an appointment. Needless to say, I left and didn’t even think about returning the next day… or any day for that matter. They really need to learn professionalism and customer service!

I was so desperate to get single braids done and not being in ny you do not know who to go to so I went here. I did however, I checked Facebook and I saw photos that had one image that was very neat and nice. I paid $$$for long braids true when I left the chair and after hearing with the shears the stylist snip stray hair I assumed all is well which it was before I left. but as soon as I went home I actually saw in the mirror my braids, ugh I have a lot of braids that are cut by accident I’m sure from trying to trim the stray hairs. But ironically I have literally not only strays but hair on every braid. Within two days you would have thought I’m on month one. Next thing my braids around my perimeter I did ask to not be right at all, which she told me to hold my hair while she braided. Hair bulbs are around my perimeter so I assume a lot of hair will be coming out which I feared. There were some braids that were doubled or balled up but its nothing I can do. I do not want this to be a total bash but I’m saddened that I paid and my hair doesn’t look like it will last before the end of the month and I just got it done. The Braider was very sweet but when someone mentions leaving hair out and the do not want their front of their head right please listen. I am so shocked that my hair is soooo fuzzy now but its nothing to do just had to write my review.